1
Chapter 5: Stress, Trauma, Anxiety, Fears and
Psychosomatic Disorders 
All our lives long, every day and every hour we are engaged in the process of
accommodating our changed and unchanged selves to changed and unchanged
surroundings; living, in fact, is nothing less than this process of accommodation; when we
fail in it a little we are stupid, when we fail flagrantly we are mad, when we suspend it
temporarily we sleep, when we give up the attempt altogether we die.
-Samuel Butler, The Way of All Flesh
Empty your mind of all thoughts.
Let your heart be at peace...
Each separate being in the universe
returns to the common source.
Returning to the source is serenity...
When you realize where you come from,
you naturally become tolerant, disinterested,
amused, kindhearted as a grandmother,
dignified as a king...
you can deal with whatever life brings you,
and when death comes, you are ready.
-Lao-tzu, The Book of The Way, 500 B.C., translated by Stephen Mitchell
We have studied in chapters 3 and 4 about values to guide our
lives and about how to control our behavior. In chapters 5 to 8, we
turn our attention to four generally unwanted, unpleasant emotions--
stress, depression, anger, and dependency. First, we will study stress,
anxiety, and fears, because these are the most common emotional
problems. 
                                                                                                       
Stress, Trauma, Anxiety, Fears, and Psychosomatic Disorders 
o
o
|
Signs of stress
|
Sources and types of stress
o
o
 
o
2
|
Dealing with trauma
|
Becoming absorbed with one’s wounds
|
Theories explaining stress and anxiety
o
Operant conditioning and stress
 
o
Psychoanalytic theories of anxiety
Psychological defense mechanisms
Unconscious causes of fear
Summary of the effects of stress
|
Ways of handling stress and anxiety
o
o
Confront the stressful situation
o
o
o
o
o
Stress inoculation
o
Develop toughness and skills
 
o
o
|
Treatment of specific anxiety-based problems
o
o
Insomnia and burnout
o
Anxiety, fears, and phobias (books and sites)
o
o
o
o
Pain--headaches
3
Overview
Anxiety or tension is our body's way of telling us that something is
going wrong and we need to correct it. It is an absolutely essential
signal, necessary for our survival and well being. If primitive humans
did not have food, the anxious anticipation of hunger motivated them
to find food. If a worker hasn't been productive yet today, the fear of
criticism from a supervisor or co-worker helps him/her get busy. If I
am driving a little too fast on a rainy night on tires with 70,000 miles
on them, my concern about safety slows me down. These are valid
reasons for feeling that action is needed to avoid trouble. 
Isn't it wonderful that we have a built-in automatic warning
system? Yes, except when the system goes awry. Sometimes the
expectation of trouble or danger is wrong; we exaggerate the
problems or become tense for no good reason. At other times, the
warning is accurate but nothing can be done, and we fret needlessly
about our inability to change the situation. Sometimes, we have this
stress alarm going off, but we don't know what is wrong. In each of
these cases, we are psychologically and bodily all tensed up to run or
fight an enemy, but the real enemy (the creator of the scary situation)
is us. 
Obviously, a major problem is telling the difference between
realistic, helpful tensions, fears, or worries and unrealistic, unhealthy
nervousness. This is because we all could start fretting about some
possibly stressful event at almost any time. Risks are all around us.
Thus, unrealistic worries are over-reactions to a tolerable situation or a
prolonged over-reaction to a threatening situation that can not be
avoided. But how can you be sure a situation won't cause trouble? You
can't. How can you be sure you won't handle the problem any better if
you worried about it a lot more? You can't be. However, we can learn
to recognize extreme over-reactions, e.g. being terrified while flying or
obsessing for hours about an insoluble problem. But a little worry
about crashing while flying is realistic and some thought is necessary
to know that you can't do much about a problem. So, how much time
should you devote to a particular problem? There isn't an exact
answer; that's why some of us let anxiety overwhelm us. 
Instead of an over-reaction, some people under-react to a risk.
They dismiss or deny it. They never get serious at work or prepare for
a "bad spell;" they die on rain-soaked highways. Maybe they are
unaware of the danger; maybe they just prefer to not think about it;
maybe the situation is so threatening that they are scared witless, and
shove awareness of the problem out of their mind. Both over-reactors
and under-reactors to a threat are poorly prepared to deal with it.
Both need to learn to react differently. This chapter deals more with
over-reactors than with under-reactors. 
Everyone has some anxiety
4
The complexity, confusion, and commonness of anxiety is reflected
in the many words in the English language for anticipated troubles:
tension, feeling on edge, up-tight, hassled, nervous, jittery, jumpy,
wound up, scared, terrified, insecure, pressured, alarmed, anxious,
worried, dreading what might happen, uncertain, vulnerable,
apprehensive, edgy, troubled, and many more. Anxiety is one of the
most common symptoms seen in a psychologist's or psychiatrist's
office. Mental Help Net provides several articles about stress
The broadest definitions of stress include the entire complex
sequence of events: (1) the event that requires some change (external
or mental; real or imaginary), (2) internal processes (perception,
interpretation of the event, learning, adaptation, or coping
mechanisms), (3) emotional reactions (our feelings) and (4) other
behavioral-bodily reactions (nervousness, sweating, stumbling over
words, high blood pressure, and all the medical conditions mentioned
below). In a more limited usage, stress is the upsetting situation and
strain is the mental and physical reactions. However, most of us use
the term stress loosely for both the threatening situation and the
anxious reaction. 
Stress may refer to meeting any "demand" made of us, even good,
reasonable, enjoyable ones. Thus, the experienced jogger meets the
demands of running five miles and thoroughly enjoys it. A person
given a promotion is delighted even though it means more
responsibility and work. Doing well in school involves the stress of
learning what you need to know to get high grades on tests. No one
could work and raise a family without stress. How could anyone strive
for a high, competitive goal or make sacrifices in order to live
according to his/her values without experiencing stress? And, surely,
stress is part of self-discovery, growth, and using all of one's potential,
because these efforts open us up to failure when we find our
limitations. Even the most wonderful events of life--loves, friendships,
family, sex, travels, holidays--add stress because these situations
require us to cope and adapt. So, some writers speak of "good" stress
and "bad" stress. We all have both. 
In everyday speech, however, we usually find other words, rather
than anxiety or fear, for the hard work, uncertainty, and tension
associated with doing a good job at work, in school, or in our
relationships. We may say, "it's a hard job but he/she is handling it,"
rather than "his/her job is making him/her highly anxious." When we
use the phrase "he is anxious" or "insecure" or "she is nervous" or
"jumpy," we usually mean things aren't going well, the person is close
to loosing control or threatened with failure. Therefore, words which
imply the amount of anxiety and stress being experienced become a
commonly accepted index--a barometer--of how well we are coping.
Indeed, very high anxiety is an aspect of most psychological
breakdowns or disorders. So, the stress-related words mentioned
above usually communicate to others that we are having serious
difficulty handling some situation. 
5
What other emotions and/or terms are closely related to stress?
Fears are when you feel scared in specific situations. Some are
fears of real dangers; a fear of speeding or fighting or driving while
drunk is healthy. Other fears, also called phobias, are not realistic;
phobias of heights, flying, bugs, enclosed places, open spaces, or of
speaking to groups are all over-reactions to the actual risks involved.
Panic reactions are sudden, overwhelming fear reactions, often without
an obvious external cause, usually involving rapid breathing, heart
palpitations, fear of dying, and a frantic attempt to get to safety.
Anxiety is an unpleasant tension state, something like fear, in
certain circumstances but not associated with a specific
stimulus, perhaps not with an external event at all. One might be
generally anxious at work, meeting people, taking a class, or in many
other situations; yet, no specific aspect of those situations is the
identifiable source of the fear. 
Because stress, fears, and anxiety are so unpleasant, you might be
tempted to seek total relaxation in undemanding situations. Actually,
the leisurely, effortless life style is not possible or even desirable for
most of us. As I have already made clear, if you seek to do your best,
to do new things, to stretch your capabilities, you will be challenged
and stressed. Many of us are good students, good workers, or good
religious folks partly because we are scared not to be. Many
outstanding athletes, students, managers, scholars, professionals, and
others obtain part of their drive by overcompensating for feelings of
inadequacy. 
As we have mentioned, the forewarnings of trouble help us cope
and achieve. Thus, tension must, in many ways, be valued and
welcomed. Psychologists don't yet know which achievements could
have been accomplished without stress (demands from the
environment and upon oneself), perhaps almost none. Thus, it seems
likely that the better adjusted among us are constantly both reducing
some of their unneeded anxieties and increasing other beneficial
anxieties. It is a skillful, cogent person who can orchestrate his/her life
into a pleasant and productive symphony of high and low stresses.
Thus far, psychology has focused mostly on lowering high anxiety for
good reason: it is a serious and fairly common problem. 
The diagnosis of Generalized Anxiety Disorder (GAD) is a chronic,
debilitating condition consisting of excessive worry, disruptive anxiety,
and distressful tension that has lasted for at least 6 months and
maybe for years. It is the second most common psychiatric disorder
(after depression); about 5% of the world's population suffers this
disorder. Even in developed countries, however, less than 20% of
sufferers get proper treatment. It is treatable, but many MDs have
trouble diagnosing it and are uncertain how to treat it. GAD frequently
results in sleeplessness, irritability, poor concentration, and fearful
hyper-vigilance. There may be a variety of other symptoms including
fatigue, muscle tension, sweating, heart palpitations, stomach trouble,
diarrhea and others. 
6
As we will see later, anxiety and depression are frequently and
closely associated. Intense anxiety is also a part of or connected with
many burdensome psychological or physiological conditions and
psychiatric disorders. For instance, some aspect of anxiety
accompanies neurotic disorders, including somatoform or somatization
or conversion (a physical problem with a psychological cause),
psychogenic pain, hypochondriasis (fear and excessive complaints of
bodily disease), dissociative reactions (amnesia, sleepwalking, multiple
personality), factitious conditions (faking an illness), obsessive-
compulsive disorders, phobias, and other disorders. See an abnormal
psychology text for a detailed description of these disorders. Some of
these problems are dealt with in the last section of this chapter. 
New Research about Fears, Panic, and Anxiety
Behaviors associated with anxiety, e.g. panic reactions, phobias,
and worries, are paradoxical since these behaviors, although
unpleasant, keep on occurring over and over, perhaps for months or
years. Being by their very nature unwanted, distressing, self-punishing
acts or experiences, why don't those behaviors gradually go away--
extinguish? Why don't people just stop or escape the behaviors? If you
were hurting yourself by holding your hand near a stove burner, you'd
stop. Why don't you stop getting uselessly scared or worried? The
usual answer given by psychologists is that the panic, compulsion,
phobia, or worry may be a useful warning that something is wrong or
they actually reduce our level of anxiety or stress in some way. That
"relief" is powerful enough, we must assume, that it overrides the
unpleasantness of the act or experience, such as compulsion, fear, or
worry. 
Psychologists are gradually learning more about the creation of
intense physiological stresses (more so in some people than in others)
that require rather extreme ("neurotic") acts/feelings, such as intense
fears or compulsions, to lessen the tension or dis-ease. Apparently,
something in an individual's history makes him/her more prone to use
an excessive (and neurotic) tension-reduction method, such as a
compulsion, prolonged worry, or a repeated obsession that becomes a
part of a disorder. 
First of all, it is obvious that anxiety disorders are not easily
stopped. Indeed, they often become chronic, presumably because they
produce some pay off, some benefit, such as worry or fretting may
help us feel we have done our best to deal with a scary situation. It
might surprise you how common anxiety disorders are. For reasons we
don't clearly understand, certain kinds of anxiety disorders, such as
panic attacks and phobia of insects or small animals, occur much more
often in women than in men. Perhaps the new research summarized
below will provide some hints as to why these disorders develop more
often in women. These gender differences start early--by age 6, girls
are twice as likely to feel anxious as boys or, at least, they admit
feeling anxious. 
7
Research in the last decade or so (much of this information is
taken from Barlow, 2000) has shown that anxiety reactions are not
just simple conditioned responses (like Little Albert's learned fear
reaction to the rat), not just some chemical imbalance (like a physician
might have us believe), and not just some cognitive misjudgment of
the danger involved (as the Cognitive therapist would tell you).
Emotions, in general, have apparently evolved over eons to help us
survive, partly by helping us to be mindful of dangers and to help us
communicate with others. Likewise, some emotion-based symptoms
seem to be inherited from recent ancestors. However, although feeling
stress is the nature of our species, emotional responses can certainly
be modified by an individual's life experiences and by the species
evolution. For instance, some (but not all) fear responses have
apparently evolved to enable us to instantly respond (fight or flee) to
an immediate danger; the nerve impulses tend to go straight from the
eye or ear to our primitive emotional brain, then to the muscles,
bypassing the thoughts ("cognition") in the brain's cortex. Most
people's fear of snakes is like this. 
In contrast with the instant reaction of many fears and panic,
anxiety is usually quite cognitive, i.e. how we see a situation
determines how we feel about it. Barlow says anxiety results from
perceiving one's self as helpless and feeling unable to cope with an
anticipated danger or problem. A fear of public speaking might be an
example--you aren't going to be physically hurt but your pride and
self-esteem may be damaged. Anxiety, thus, involves constant
tension--vigilance, expecting trouble, and sensing, perhaps wrongly,
that we will be unable to handle a possible danger. He suggests a
better term might be "anxious apprehension." Anxiety is future-
oriented cognition, e.g. "I will mess things up in the future because
that is what I have done in the past." (Note: depression tends to be a
past-oriented disorder, "because of my past losses or guilt, I feel
bad.") It is important to realize that you may not be aware of the
specific trigger or cue that sets off the "danger alert." Also, one may
not have specific notions about exactly how he/she will be inadequate
in coping with the problem. In the more extreme cases, all these dire
expectations of disasters and failures to cope may become chronic and
intense, interfering with effective coping by the brain. The panicking
brain no longer effectively thinks of solutions; concentration is lost. 
Human emotions are not simple. Several things are happening
when we are anxious, unreasonably afraid, or excessively scared:
primitive alarms are being set off inappropriately, previous trauma has
conditioned us to over-respond, and our estimate of the true risks
involved has gotten confused. Of course, it is sometimes necessary
and healthy to respond to true threats with fight, flight, or freeze
responses. But what happens when real threats are actually present
but quite unlikely to happen? Some of us mis-calculate and become
overly fearful and panicky. As the anxiety becomes intense, we often
try to handle it in a couple of ways: (1) we avoid the frightening
situation (avoiding it may be self-defeating or lead to
rituals/compulsions and denial) or (2) we uselessly and excessively
worry (which ironically often produces more anxiety, not less) and our
8
body tightens. Both worry and body tension are central features of a
Generalized Anxiety Disorder (GAD). 
As the result of research, fear reactions are now seen by
psychologists as quite different from anxiety responses, although they
may feel similar. In the past, fear and anxiety were usually seen as a
very similar physiological response, except that fear was set off by a
specific triggering external situation and anxiety was a persistent
autonomic response to a vague general external situation or to an
unknown internal trigger. Today, however, fear and panic reactions are
thought to result largely from primitive animal reflexes to danger, i.e.
the old fight, flight, or freeze responses that have helped us and our
primitive animal ancestors survive for millions of years. 
Panic is, in part, like an automated fear reaction, except we don't
usually understand what sets off a panic attack. Panic attacks have a
cognitive aspect too. Barlow, while explaining panic attacks, has
described "false alarms" that contribute to major panic reactions. Panic
disorders--the feeling of impending doom--seem to be a complex
result of (a) primitive innate biological alarm reactions (emotionality)
which generally evolved over eons but also "run in families," (b) our
learned psychological coping mechanisms (such as learning that a
panic attack gets the attention of others or gets us back to a safe
place), and (c) the life stresses we are experiencing (such as a concern
that one might lose his job or a lover might leave). Panic may be
complex but it is not an uncommon experience--between 10% and
15% of Americans have reported a panic reaction within the last year.
So, while the primitive, automatic response may be the crux of fears
or panic, they often also have a cognitive part too. 
In the 1980's, the general concept of neurotic disorders was
discarded and replaced with more specific labels, such as anxiety,
mood, somatoform and other disorders. Yet, central to all these
disorders is negative affect (fear, sadness, disappointment); the same
medicines work on all or most of them; the same behavioral
treatments work with most of them; the disorders tend to increase or
are relieved together. So, now Barlow argues that anxiety and
depression have so many of the same features that both
disorders need to be studied and understood together (back to a
broad, general neurotic label?). He maintains that anxiety and
depression both result from (1) genetic contributions (about 1/3 to 1/2
of the total causes; commonly, families are seen as nervous, tense,
high strung), (2) early childhood experiences, like rejection or abuse,
that sensitize us to certain adolescent or adult stresses, and (3)
psychological vulnerabilities or personality tendencies that direct
certain individuals toward a specific disorder, like social anxiety, panic
disorder, phobias, obsessions or compulsions, suspiciousness,
aggressiveness and irritability, unhappiness, pessimism,
disorganization and impulsivity, and many others. Of course, each of
these specific disorders has unique characteristics, but they have a
similar basic underlying emotion, namely, strong negative and tense
feelings. 
9
In Barlow's (2001) new experimentally-based book, the crux of
anxiety is described as being an anticipation of trouble and feeling
unable to control events in one's life. This suggests that one's sense
of self-control (or Bandura's self-efficacy) is of vital importance. Note
that "normal" people often believe they have more control over events
than they really have (an exaggerated sense of mastery to quell our
fears?). Many experiments with animals deprived of control have
immediately produced agitation and intense tension. Also,
psychological experiments studying the much later impact of early
experiences, like animals allowed to control their food and water
supply vs. animals having plenty to eat and drink but no control, have
demonstrated marked and complex influences on the adult animal's
behavior (less emotionality, fewer fears, less stress hormones,
different brain organization, more adventurous exploratory behavior).
An interesting and surprising contrast is that early physical trauma did
not produce as much adult emotionality in animals (there is some
reason to doubt that this holes true in humans). Apparently, gaining a
sense of mastery or learning one is able to handle problems early in
life, e.g. in monkeys who get good mothering and social support when
young, seems to protect the adult from serious anxiety. So, learn your
self-help lessons well. 
Okay, now we are getting to the crux of this book--self-control and
self-confidence. But how does a sense of control develop in humans?
Barlow (2000) points out two characteristics of parenting that develop
a child's sense of control. Attentive parents, who promptly respond
to the young child's needs, wishes, cries, etc., build a sense of safety
and an "I-can-get-things-done" expectation. Likewise, encouraging
parents, who are less over-protective and let the child explore and
handle situations in his/her own way, foster more independence, more
security, and more self-confidence in the child. Parental over-
control does the opposite, leading to less of a sense of self-control in
the child (more of an "externalizer"--see chapter 8), to seeing the
world as a more dangerous place requiring constant vigilance and help
from others, and to feeling more anxiety and depression, perhaps
throughout life (unless some self-changes are made or intervention is
provided later in life). Thus, in addition to the genes, the learned sense
of mastery or self-control determines, in large part, the amount of
stress, anxiety or tension we feel. However, there is at least one more
important factor--beginning to think of some situation or condition as
particularly dangerous. 
Although fears are generally based on primitive automatic
emotional reactions, more intense panic and specific fears occur when
we feel particularly vulnerable--open to being seriously hurt. Some of
this vulnerability may be genetic tendencies but much is probably
learned, often at an early age. How are these dangers, these "Wow,
that scares the hell out of me!" reactions, learned? Sometimes, we see
the actual results of a real danger--a heart attack, an auto accident,
someone going crazy--and we vividly imagine that might happen to us.
Examples: Panic attacks often are exacerbated by the scary thoughts
that the tightness in my chest and high anxiety means I'm dying from
a heart attack, going to faint, going crazy, etc. Such thoughts greatly
10
increase the panic. Sometimes, we are given specific instructions by
others to expect danger, e.g. some social phobics have been told that
interacting with others can be disastrous--"they will think you are
stupid or weird," "you can't trust them," "you'll make a fool of
yourself," etc. Sometimes, we have started to think in a certain way
(the source may be totally unknown--a TV, movie, book, or just our
own fantasy as a child) that implies some situation is dangerous.
Examples of this might be: "Oh, what I just said sounded really
selfish... dumb... critical... " which grows into "I'm going to mess up
when I talk to them," "I'm not good at socializing," "I can't think of
anything to say," or "I get really uptight and start to sweat when I try
to talk to someone." We can create, in effect, our own dangers, and
may be especially prone to do that if we are given certain genes and
childhood experiences. 
Unfortunately, as a self-helper you can not un-do many of the
early origins of your anxieties--your genes, your traumatizing
childhood experiences, or the mistaken but frightening ideas you
developed as a child. What you can do now is (1) learn the skills
that will help you cope, (2) armed with those coping techniques,
expose yourself to the scary situations to learn that they will not result
in a catastrophe, and (3) work diligently to test out your anxiety-
producing ideas and correct your false beliefs that make your life less
happy or unproductive. The rest of this chapter will help you learn
useful self-change methods for coping with fears and for developing a
realistic sense of mastery. Chapter 12 contains several methods for
reducing fears and anxiety. Also, chapter 6, is about dealing with
depression, and chapter 14, is about changing your pessimistic or
negative thoughts. For interpersonal concerns, see chapters 9 and 10.
All these chapters will be of further help in the long process of learning
self-control. 
An overview of this chapter: we will first consider the signs of
stress and the sources of stresses. Then, we will review several
theories that attempt to explain why and how stress occurs, why there
are such different individual reactions to the same situation, and what
the consequences (beneficial and harmful) of prolonged stress are.
Lastly, we will discuss controlling our anxiety. Many specialized Web
sites will be given there. 
The major purpose of this chapter is to give you more
understanding of stress so you can handle it better. At the end of this
chapter there are descriptions of several methods for managing stress,
fears, anxiety, and specific psychological disorders. You may need to
refer to chapters 12 and 14, and other chapters to find the details of
how to carry out specific self-help methods for reducing anxiety. 
A Case Study: Jane--difficulty speaking in front of groups 
From grade school through high school Jane avoided speaking up
in class or any public speaking. She wasn't shy; in fact she was
outgoing and popular. She was comfortable with friends. Even in front
11
of crowds, as a cheer leader, she was usually at ease, feeling confident
of her talent, as long as she didn't have to speak. But answering
questions in class was hard. Talking to teachers and older people was
not easy for her. And when she had to speak in front of class, she felt
very nervous, both before the speech and especially during it. She got
tense, her voice quavered, she forgot what she wanted to say, her
knees got weak, she thought she would really mess up. (Fear of
speaking before a group is the most common fear; 41% of U.S. adults
have it [Wallace, Wallechinsky & Wallace, 1977].) 
Jane really wanted to be an actress and majored in Theater and
Speech-Communication in college. She knew she had to conquer the
speech phobia. She tried and tried to confront the fears by talking in
certain classes. Her determination to overcome stage fright also
motivated her to prepare carefully for small parts in plays. She even
tried out for the debate team but didn't make it. Later she had a
chance to appear on the campus radio as a news announcer. She was
scared but she did it. 
Eventually, as a senior, Jane became one of the anchorpersons on
the campus TV news. She was very attractive; other students seemed
envious; she gained confidence. A few months after she graduated,
she found work as a TV reporter for a small station. It was scary but
two years later she was co-anchor of the local evening news. As she
became more experienced, she noticed an interesting thing
happening--she became less and less uptight while performing but she
remained very anxious and disorganized before going on the air. There
was almost a panic reaction, difficulty concentrating, dry mouth, and
an upset stomach as she prepared to read the news. When it was air
time, she settled down. It surprised her to discover that many
seasoned professionals experience intense stress prior to performing.
(The great violinist, Isaac Stern, reportedly goes to the stage
sometimes muttering to himself, "I can't play. I'm no good." Perhaps
that is one reason why so many performers use drugs.) 
Signs of Stress
The first task is to recognize what stress (or fear or anxiety) is--to
become aware if and when you have it. Ask yourself these questions:
Are you often tense, uptight, and unable to relax? Do setbacks disturb
you a lot? Do you overlook the small pleasures in life? Do you fret and
worry a lot? Do you have many self-doubts and self-criticism? Does
your anger flare up more than it used to? Do you have trouble
sleeping? Do you feel tired or experience pain? Are you under pressure
and/or restless? Answering "yes" to any one of these questions may
12
mean you are over-stressed. Answering "yes" to 5 or 6 of these 9
questions may double your risk of developing high blood pressure. 
A brief list of signs would include: 
1.
Psychophysiological responses--muscles tight or aching,
nervous tics like in the eyelid, hands unsteady, restlessness,
touching yourself repeatedly, clearing your throat, frequent
colds, pain, upset stomach, sweating, skin problem or itch, stiff
posture, holding things tightly, strong startle response,
headaches, high blood pressure, ulcers, heart disease, colitis,
hemorrhoids, rashes, diarrhea, or frequent urination. These are
somatoform disorders. 
2.
Behavioral-emotional signs--hyperactivity, walking or talking
faster, in a hurry, irritation with delays, panicky, blushing,
getting tongue-tangled, avoiding people, nervous habits
(strumming fingers, eating, smoking, drinking), changing habits
(becoming less or more organized), poor memory, confusion,
stumbling over words, inattentiveness, excessive worrying,
preoccupation with a certain situation, holding a grudge,
irritability, crying, obsessive thoughts, compulsive actions,
outbursts of emotions, bad dreams, apathy, etc. These are
anxiety reactions. 
3.
Tiredness and lack of energy--general lack of interest, bored,
watching TV and falling asleep, humorless, sleeping a lot,
insomnia, can't get going, sighing, and moving slowly. (Or,
sometimes, too much energy, as mentioned above.) 
4.
Anxiety intrudes on our consciousness or cognition in many
ways: excessive preoccupation with the threatening person or
situation, a desperate striving to understand why someone
behaved the way they did, repeatedly obsessing about the
upsetting event, unstoppable pangs of emotion (loss, anger,
jealousy, guilt, longing, etc.), excessive vigilance and startle
reactions, insomnia and bad dreams, aches and pains and other
unwanted sensations. Plus all the words mentioned above in
the introduction that reflect the subjective feelings we have,
including nervous, up tight, scared, apprehensive, etc. 
Naturally, no one has all these signs. Having only a few may mean
nothing; yet, having only one to an extreme may be a sign of serious
stress. You probably have a pretty good idea about how anxious you
are; if not, discuss it with someone. There are over 100 personality
tests of stress, anxiety, fears, self-doubt, risk-taking, etc., which could
help you assess your emotional dis-ease (Aero & Weiner, 1981).
Chapter 15 provides a journal approach to discovering your unique
sources of stress. One of the best known tests of stress is the Type A
Personality Test from Friedman and Rosenman (1974) which asks how
often you experience racing against the clock, hating to be late, hating
to wait, losing your temper when pressured, irritated by other's
mistakes, speaking in a loud critical voice, being competitive, rushing
to do something quickly, feeling guilty if not working, etc. How often
13
do you do these things? If a lot, you are likely to be a tense,
competitive, ambitious, irritable Type A. 
Because stress and anxiety are complex reactions (including
feelings, actions, thoughts, and physiology), these emotional states
can and have been measured many ways: self-ratings, observation by
others, psychological tests, behavioral signs, and physiological or
medical tests. The trouble is (1) each person has their own unique way
of responding to stress, i.e. heart rate may increase but no stomach
distress may occur in one person and the opposite pattern in another
person equally stressed. (2) There is very little agreement among
these measures, e.g. a person may rate him/herself as anxious but not
appear anxious to others nor respond with stress on the physiological
measures, like GSR (perspiration), blood pressure, or muscle tension.
This is a major problem in studying stress scientifically. (3) The
concepts of stress and anxiety are so broad and vague that general
measures of anxiety do not predict very well how people behave or
feel nor do such measures explain psychological problems or help a
therapist develop a treatment plan. Being "anxious" roughly means
"I'm having some problems" but more specifics must be known to
diagnose and correct a particular disturbance. You may need to go
deeper and find out exactly what is causing your stress. There are
many possible causes which you need to know about before deciding
what causes your anxiety.
Sources and Types of Stress
External Situations that Lead to Stress
Changes cause stress
Almost any change in our lives is a stressor because there is a
demand on us to deal with a new situation. This is Hans Selye's view,
who has spent a life-time studying stress (1982). There are thousands
of external causes of stress. Moreover, we can be overstressed when
there are too many demands at school or work or interpersonally, and
we can be understressed when there is "nothing to do" and we feel like
we aren't getting anywhere. As mentioned before, there are bad
stresses and good stresses. Here are some bad stresses (the
percentages estimate the difficulty in managing that particular stress
relative to death of a spouse, which is 100%): a spouse dies (100%),
we get divorced (73%), have a serious illness (53%), we lose our job
(47%), change occupations (36%), have more arguments with our
spouse (35%), and so on. These are good stresses: when we fall in
love and get married (50%), reconciliate after a separation (45%),
retire (45%), have a baby (39%), buy a house (31%), get promoted
(29%), have an unusual success (28%), graduate (26%), find new
14
friends (18%), and take a vacation (13%). The more of these major
life changes--good and bad--that have occurred in your life during the
last year or two, the greater the chances of your becoming physically
or emotionally ill (Holmes & Rahe, 1967). Other researchers have
found that having just one close, confiding relationship protects
us from many of these stresses.
Alvin Toffler (1970) wrote a best seller, Future Shock, putting forth
the idea that technology was producing such rapid change that people
felt unable to keep up with and handle the accelerating flow of
information and choices. We are in a mobile society with few
permanent relationships. Today almost everything is disposable, even
our jobs and friends. We give them up and move on. Certainly,
computers, robots, and cheap foreign labor may threaten our jobs. On
the other hand, I would suggest that an equal amount of stress or
frustration is caused by changes being made too slowly rather than too
fast, i.e. racial prejudice and greed don't go away fast enough, we'd
like to make some changes at work but can't, or the slow driver in
front of us drives us crazy--see frustration and conflict below. 
Siegelman (1983) and others speculate that change is upsetting
because we are leaving a part of our selves behind. Any change
involves a loss of the known--a giving up of a reality that has given
meaning to our lives. We are also afraid we won't get the things we
want after the change is made. No wonder changes are resisted.
Siegelman and others also believe that there is an opposite force to
the resistance to change. Of course, many of us seek change; there is
an urge to master new challenges, to explore the unknown, to test
ourselves. And she says, "Mastering the anxiety of venturing promotes
new levels of growth." How do you see yourself? As wanting things to
stay comfortable and the same or more as wanting things to change?
This is probably an important personal characteristic to be aware of
and to consider if you need to change this attitude. 
Daily hassles cause stress
Lazarus and Folkman (1984) believe the little daily hassles rather
than the major life events bother us the most, causing mental and
physical problems. The research at the University of California at
Berkeley investigated the hassles of college students, middle-aged
whites, and health professionals. Each group had some similar hassles:
losing things, concern about physical appearance, and too many things
to do. But each group had different concerns too: middle-aged persons
worried about chronic money matters, professionals fretted about
continuing pressures at work, and students were stressed by wasting
time, not doing as well as they would like, and loneliness. Note, these
are not major life changes, but chronic conditions. 
Stress may come from constant, steady tension in a relationship,
continuing lack of friends, no interest or excitement day after day, or
inability to find meaning in life, as well as from the big, awful eruptions
in life discussed above. Also, the little unexpected occurrences and
15
disruptions, like a flat tire, an uninvited visitor, a headache, a long
form to be filled out, etc. cause stress too. Lazarus's little hassles were
found to be more related to physical health than Holmes and Rahe's
major life events. So, both big and little events create stress; you
need to be aware of both. And, in fact, as Lazarus points out, health
can better be viewed as a result of effective or ineffective coping
rather than as simply a result of stress in the environment. You may
not be able to avoid stress, but you can learn to cope. 
Frustrations, threats, and conflicts cause stress
Stressors may be real or imaginary, past or future obstacles or
stumbling blocks, i.e. frustrations. If something (or someone) has
interfered with our "smooth sailing" in the past, it is called a
frustration or a regret. It may upset us and depress us. If the
obstacle is expected in the future, it is called a threat. This may be an
accurate or an unrealistic expectation; in either case it causes anxiety
and worry. A common human dilemma is when our own inner wishes,
needs, or urges push us in different directions. This is a conflict
Psychologists have described five major types of conflict that may
help you understand your stress: 
(1) Approach-avoidance conflict --we both want and don't want
something. Examples: any temptation, like sweets, we like it but want
to avoid it. You find someone physically attractive but their personality
turns you off. You'd love to teach useful psychology to high school
students but the pay is low. In this kind of situation, any decision you
make has some disadvantage. It's "damned if I do and damned if I
don't." 
Furthermore, there is frequently an additional feature that makes
this conflict more difficult to deal with, namely, the attraction is
stronger than the avoidance at a distance (otherwise we'd just leave it
alone and forget it) and avoidance is stronger than attraction when we
get close to the attractive object. So, we are caught in a trap. It is like
being strongly attracted to a glorious person whom we fear may not be
interested in us. Thus, we tend to approach him/her and then just as
we are about to ask him/her to do something with us, we get "cold
feet" and run away, then come back again and so on. So often this
happens in love relationships; there is a quarrel and a break up, but at
a distance they miss each other and remember the good times and
end up getting back together, only to find the other person is still a
jerk; they fight again and leave, and over and over. Caught in this
kind of bind, the stressful oscillating between approaching and
avoiding may go on for a long time. 
Note: frustration is like an approach-avoidance conflict except
there is a barrier in the way instead of the goal itself having negative
qualities that keep us away. For example, it is a conflict when low pay
makes us hesitate to take a high school psychology teaching job. It is
a frustration when the barrier to high school teaching is the fact that
16
there are no jobs available. Age, gender, and lack of things, like
money, ability, and motivation, are common barriers causing
frustration. Adolescence has been called a time of storm and stress. In
the early teen years, we are considered too young to drive, drink, go
steady, work, stay out late, have sex, etc. As a young woman, it is not
considered appropriate by many others if you want to work as a
carpenter or truck driver, to be a senator or governor or president,
play on the boy's football team, or be as loud and dirty-talking and
heavy-drinking as males your age. The time when we would most like
to have a new, expensive sports car is when we are 16 and have no
money. Many of us would love to be a great singer but can't carry a
tune. There are endless frustrations to be handled. 
(2) Approach-approach conflict --we have two or more good
choices but can't have them both. Examples: you have two good job
offers, two or three kinds of cars you'd like to buy, two interesting
majors to choose between, two possible dates and so on. This kind of
conflict is usually easily resolved; we just make a choice. A few people
become afraid they have made a mistake as soon as they decide.
Many may briefly think later: "Of all sad words of tongue or pen, the
saddest are these, 'it might have been'." 
Making the choice among two or several good, exciting alternatives
may be done carefully and cautiously by an unusually conscientious
person; yet, the decision usually poses no big threat, unless one is
hoping for a guaranteed perfect outcome. Others might make the
same decisions casually or even impulsively. Of course, carrying out
our preferred choices among good alternatives may involve
considerable stress. When we go off to our favorite college, stress
goes with us. When we decide to marry the person we love most in the
world, we are anxious. When we try to excel in our favorite sport,
there is tension. Each of us may have our own optimal level of tension
as we achieve the goals we set for ourselves in life. 
(3) Avoidance-avoidance conflict --we have two or more
alternatives but none of them seems desirable. It's a "no win"
situation, like approach-avoidance conflicts, except no choice looks
appealing. Examples: we have a choice of studying a hard, boring
chapter or doing poorly on an exam tomorrow. Suppose a woman
becomes pregnant but doesn't want to have the baby and doesn't
believe in abortion. We may be in an unhappy relationship but be
afraid to leave. Suppose a parent or a spouse constantly disapproves
of everything we do, but we can't or don't want to leave. These are
very uncomfortable situations to be in. Often we try to escape:
students drop courses, children run away from home, the young
woman puts off deciding what to do about the pregnancy until she has
to have the baby. Procrastinating or running away from the problem
may only make things worse. At other times, escape is a reasonable
choice, e.g. Erica Jong (1977) writes in How to Save Your Own Life
about a woman in an unhappy marriage who became so afraid of
failure that she couldn't get out of bed. Divorce saved her. 
17
(4) Double or multiple approach-avoidance conflict --we are
faced with many choices, each with complex positive and negative
aspects. This is like conflicts (1) and (3) combined. The real world is
like this sometimes: There is a good movie on (but you might flunk a
quiz tomorrow); there is a lot of studying to do (but it's all so boring);
there is a chance you could meet someone interesting at the pizza
parlor (but it's too many calories); there is a job opening in your
hometown (but it might be a serious mistake to quit college). All have
their appeal; all have disadvantages; and you have only a few minutes
in which to make many decisions like this every day. 
(5) Avoidance-approach conflict --some ordinarily avoidable
goals are so enticing (opposite of 1) that once you get close you can't
stop: you can't stop with one cashew; a sexually attractive and willing
partner may be impossible to resist once you get into bed. Emotions
are like this--anger can be contained until we get to the boiling point,
then we let go full force. Or, we may avoid someone or some activity
or food thinking we don't like them, but once we get closer to them we
find out we like them. 
Being aware of the different types of conflicts could help you
recognize troublesome situations in your own life. Such conflicts might
be the source of stress and anxiety. Having a philosophy of life
(chapter 3) and good decision-making skills (chapter 13) will help
resolve the conflicts. 
Other external and internal sources of stress
Shaffer (1982) lists 9 external and 10 internal sources of stress.
The external ones are noise, polluted air, poor lighting, overcrowding,
unpleasant relationships, uninteresting work or poor conditions, life
changes (see above), too much or too little responsibility, and too
many "rules." The internal sources are poor diet, little exercise,
physical strain on the body, rushing or being unable to adjust to the
pace of others, experiencing conflict or taking things too seriously,
sexual frustration, finding little meaning in life, nervous symptoms,
and taking no time for yourself. 
A "source" of one emotion (anxiety, sadness, anger, dependency)
can be another emotion. There is strong evidence that certain
emotions go together, e.g. anxiety and depression, so it is wise to look
for both feelings even though you are aware of only one. Sometimes
one emotion, say anger, is so disturbing that it is denied (see defense
mechanisms), but the simmering hostility can produce great anxiety
which may keep us awake at night and stressed out during the day. In
that case, focusing on reducing the restlessness may not effectively
relieve the anger. You may have to dig out all the feelings. 
If you are looking for the sources of your stress, you should
consider all the above mentioned external and internal sources, but
there are still many more ways to get stressed. Especially neglected in
our discussion, thus far, are the cognitive sources (unreasonable
18
expectations, faulty thinking, scary fantasies, and negative self-
concept) and unconscious processes (internal wars between parts of
our personality and glimpses of taboo urges). We'll cover these in the
next two major sections. 
Prolonged and Intense Stress 
Early research on psychological stress focused on extreme
conditions: combat, concentration camps, nuclear accidents, loss of
loved ones, and serious injury. Or, focus was on extreme responses to
stress: psychosis, incapacitating anxiety, bleeding ulcers, high blood
pressure, heart conditions, etc., which become stressful conditions
themselves. Fortunately, most of us don't have to deal with such
serious conditions, but we all have some stress. 
Later research has studied the impact of stress on work and skills
or on morale. To some extent, mild to moderate anxiety increases our
performance, especially on simple, easy tasks that we know well. Of
course, intense stress usually screws everything up; however, some
people "keep their cool" responding to failure or a serious challenge
with more determination and effort, and doing better. Most of us get
"nervous" and clutch up or give up, especially if the task is very
complex. 
It is common to assume that men are more "bothered" by
problems at work, while women are more troubled by problems with
the children or by marital conflicts. But, if women work full-time
outside the home, they are as stressed by problems at their work as
men are. Likewise, men are as disturbed by difficulties with the
children as women are. The emotional reactions to marital problems
are complex: men and women are in general equally concerned about
their marriages. However, when wives are securely employed and
financially independent, men are more concerned with marital
problems than women are. If women are economically dependent,
they are more troubled by marital conflicts. Actually, your level of
concern about your marriage depends on your commitment to and
your dependence on the marriage. Other studies suggest that males
and females tend to react differently to certain stresses, e.g. men and
women respond about equally to a storm, like a hurricane, but women
respond more intensely than men to a nasty family fight (Adler, 1993).
We are learning new things about our reaction to stress all the time;
there is a lot more to discover. 
General Adaptation Syndrome--GAS
Almost 50 years ago a young physician, Hans Selye (1974),
noticed that sick people often had a series of symptoms, no matter
what was wrong. He called it "the syndrome of just being sick." It
seems to be the body's way of defending itself against attack by
disease or stress of any kind. Three stages are involved in what is now
called the general adaptation syndrome or GAS. First, is the alarm
stage: the body responds with panic--a "fight or flight" reaction. The
19
hormones flow, the heart beats faster, we breathe harder, we sweat,
our senses are more alert, we are ready for protective action--running
or attacking. One can see how this reaction surely helped our species
survive for millions of years in the wild. But as we experience this
defense today in the form of fear, anxiety, panic, anger, sadness, etc.,
we lose some of our mental alertness and organization. So a
frightened speaker, being more prepared to run than talk, loses
his/her train of thought or stumbles over his words. The nervous
worker being watched by his/her supervisor fumbles with his tools. 
If the stress continues, our body enters the second stage, called
resistance. Our body must stop being in a state of alarm; our body
can't take it. So, the body attempts to adjust to the stress. We calm
down a little, but the body is still working overtime; we may become
more accustomed to being stressed but our concentration and
decisions continue to be poor. 
If the stress is very long-lasting (days, weeks, and months), our
resistance is further worn down and our bodies become exhausted in
the third stage. We don't have the energy to continue the adaptation
to the stress. The body gives up--parts may have been damaged,
particularly the heart, kidneys, and stomach. We may die. Voodoo
deaths may occur this way. Commonly, psychosomatic disorders
(psychologically caused physical disorders) occur: fatigue, hysteria,
aches and pains, high blood pressure, skin rashes, etc. Often we have
trouble getting along with others. Mentally we may experience
hopelessness, exhaustion, confusion or perhaps a serious mental
disorder. 
Prolonged stress is a very serious matter.
 
The mystery of the long-term effects of intense stress
A cluster of research findings demonstrate the incredible
consequences of childhood traumas (sometimes, not always). It has
long been known that people who lost a parent during childhood were
more prone to depression as adults. The 5 and 10-year harmful effects
of divorce on the children has been well substantiated, and the
"sleeper effects" of divorce (such as a fear of intimacy) may occur 10
or 15 years later (see discussion in chapter 10). Children, who's
parents divorced, even die 4 to 6 years before children who haven't
gone through a divorce. That's incredible. Soldiers who were prisoners
of war were 8 times more likely to have had a stroke 50 years later
than buddies who were not prisoners. Women who were sexually
20
abused as children have a smaller hippocampus than unviolated
women; thus, stress seems to change our brains, our cardiovascular
systems, our immune systems, and our hormonal systems. So, when
"stressed out" as an adult, the original source may have been years
ago or even in your childhood (brilliant! except Freud said that 100
years ago). 
About 40% of 10 to 16-year-olds report some sort of trauma in
childhood--physical or sexual assault, kidnapping, etc. These
traumatized children have more stress symptoms, sadness, and
difficulty in school than non-traumatized children (Boney-McCoy &
Finkelhor, 1995). That's why therapists explore your history. 
Unfortunately, we scientists don't know how these continuing over-
reactions to stress are maintained over the years (see psychodynamics
section later). Of course, theorists speculate, e.g. some think intense
stress is primarily a chemical-physiological reaction which permanently
alters our body, especially the hypothalamus, pituitary gland, adrenal
glands and their various hormones, causing the hypersensitive
reactions to ordinary stress. Drugs might be developed to fix these
problems. Others think psychological (learned) processes are
responsible and need to be changed. 
Jeffery Young (1990) has suggested that early maladaptive
schemas or ways of thinking develop early in life. Such schemas,
especially after experiencing high stress, might include ideas that I will
be abandoned, that others may deceive or hurt me, that I won't get
enough love, that I can't handle life, that I can't be happy without a
particular person's love, that I am basically defective and others won't
like me, that my wants and feelings are unimportant, that I am
entitled to anything I want, that I don't need to or can't control my
emotions or behavior, and so on. Our particular schemas form the core
of our self-concept, so they resist change. And, the maladaptive
schemas from childhood could cause depression, over-reactions to
stress (like divorce), physiological changes, high blood pressure and
strokes, etc. years later. We are a long way from knowing how to
prevent these long-range consequences. Quite possibly the
physiological development and psychological processes (conditioning
and cognitive) constantly interact and share the blame. Give science
another 25 years and we will understand these new mysteries well
enough to "treat" the causes. For now, we can do our best with what is
known by exploring additional psychological theories about handling
serious trauma. Later, we will consider more theories about coping
with general anxiety. 
Dealing with Trauma
21
Trauma has recently become a renewed concern for patients and
therapists. Of course, handling catastrophes is a problem as old as
mankind because our history has been filled with trauma--disease,
injury, storms, starvation, fears, arguments, war, abuse, death, etc. In
addition, over 100 years ago, Freud started finding sexual abuse
frequently among his psychologically troubled patients. A decade or so
later, doubting that incest could be that common, he concluded that
the reported sexual activity had probably not really happened but was
a fantasy connected with the developmentally important attraction
that naturally occurs between daughter and father or son and mother,
which he called the Electra Complex and the Oedipus Complex. In
time, other internal conflicts and dynamics also became concerns to
Freudian therapists, such as Inferiority Complex and various defense
mechanisms (see later in this chapter), and for nearly a century verbal
psychiatric treatment has focused on resolving these internal problems
related to childhood development. 
Of course, external traumas, such as accidents and disasters, have
often required treatment and/or support from friends. But two fairly
recent events have re-focused attention on external stresses: (1) the
Vietnam War with its Post-traumatic Stress Disorder (PTSD) and drug
addiction and (2) the research confirmation of Freud's original
observation of actual sexual abuse of children. Interest in drug
treatment developed with the war and the drug counterculture (1966-
1973). Likewise, a huge revival of interest in the long-term
consequences of childhood abuse started soon after Multiple
Personality, Adult Children of Alcoholics, and other disorders were
found to be associated with childhood abuse. This completed the cycle
of therapeutic interest back to coping with external trauma. A
remarkable online history of PTSD Literature has been written by Lisa
Beall of Auburn University. 
Note: The way the term "trauma" is used here and elsewhere may
be confusing in several ways. I and others usually use the word
trauma in a very broad, general sense--to me it merely means a very
disturbing, stressful experience; it may be intense for a long time or
only moderately upsetting for a few days or weeks. Moreover, as I use
it, the traumatic stress may come from a real external threat
(upsetting physical or psychological circumstances) or from one's
interpretation or even false perceptions of circumstances, dangers and
faults (a subjective experience). However, the specific APA Manual
diagnosis of Post-Traumatic Stress Disorder is limited, according to
many diagnosticians, to people who have been in serious jeopardy and
experienced intense fear, persons who have personally been exposed
to possible death and escaped or been intimately involved with a loved
one in such a dire situation. Therefore, because of this diagnostic
restriction, "trauma" in the diagnosis of PTSD applies to soldiers who
have been in combat, holocaust victims, rape and violent abuse
victims or their loved ones, cancer patients or their loved ones, serious
accident survivors or their loved ones, and so on. In contrast, to me
"trauma" includes assorted non-life-threatening events, including
death or suicide of a child or loved one, a very stressful divorce, a
debilitating disease, difficult childbirth, natural disasters, a failure or
22
loss of a job, and many other stressful conditions. For a child, a
"trauma" might involve neglect, excessive punishment (e.g.
spankings), sexual abuse, emotional abuse (e.g. "you are stupid...
mean... worthless"), sibling abuse or rivalry, serious accidents,
observing domestic violence, bullying and social rejection, and many
other conditions. The "experts" argue about the appropriateness of
PTSD being restricted to life-threatening situations but that is the way
the APA Diagnostic & Statistical Manual-IV reads for now. Other
diagnoses are adequate to describe the psychological disruptions
caused by non-life-threatening events or thoughts. Just keep in mind
that PTSD, as a formal psychiatric diagnosis, involves a very restricted
kind of trauma, but the term PTSD itself is often used casually by
doctors and patients to refer to the aftermath of almost any trauma. 
There are other major problems with the idea of trauma causing
some long-term psychological problem. First, is the fallacy of the
single cause, i.e. the tendency to overlook that the victim may have
lacked the adaptive coping skills that were needed to handle the crisis,
i.e. the individual may have had a predisposing vulnerability to some
traumatic situation. Second, the identified traumatic event may have
been merely a part of a complex "sick" environment, as when
childhood sexual abuse occurs in a generally unhealthy family
environment which had failed to provide the child with the confidence
and skills to recognize, confront or avoid the abusive situation or to
deal with it after the abuse was ongoing. Gold (2000) elaborates on
this perspective. This idea is not "blaming the victim" in any way; it is
clarifying the complexity of most situations. Third, as will be discussed
at length in the next section, there are mental, emotional,
physiological, conditioning and other processes at work in the
intervening time between the trauma and the emotional consequences
weeks, months, or years later. It would be foolish to neglect these
psychological or physiological processes; they are crucial in the causal
explanatory chain and in therapy. Labeling one specific trauma as
"the" cause of a disorder is likely to be sloppy thinking that leads to
over-simplification and the perpetuation of ignorance. 
Many types of traumas may have major effects on your
psychosocial development (see Table 9.2). Examples: if a child is
neglected or mistreated, the child's need for a safe, nurturing human
attachment is denied, and distrust or withdrawal or irritability may
result. If the neglect or abuse interacts in certain ways with the child's
personality or temperament, a variety of intense emotions may result
at the time of abuse and years or decades later-fears, panic, anger,
shame, guilt, depression, submissive dependency, etc. In turn, such
feelings may have impact on many aspects of life, especially
relationships, both connected and seemingly unconnected with the
trauma. Let's look at some of the other consequences of trauma. 
If the trauma involves actions by others (or external events) or if
one's own actions result in fears, rage, shame or other painful
memories, the way some people cope is to unconsciously push the
unpleasant thoughts and feelings "out of mind." This denial or
23
forgetting is now called dissociation (Freud called it repression). In
addition, memories very often become distorted over time; a house we
remember as big seems small to us as adults; bad memories may
become more pleasant; and good or normal events can be "awfulized."
Intensely unpleasant repressed emotions or memories, called
"flashbacks," sometimes keep erupting uncontrollably, set off by
"triggers." 
Nightmares often occur after a trauma; pessimism may develop;
victims may expect the trauma or some other disaster to happen
again, including their own death. Of course, most children will avoid
any reminders of the trauma. Many times the child appears
emotionally numb, as though he/she has no feelings. Sometimes,
though, children have a need to re-enact the trauma situation over
and over in play. They may try to get the story to end differently. 
The self seems, on rare occasions, to try to reduce the internal
stress and/or shame arising from certain trauma by doing some self-
destructive things, such as self-blaming, even self-injuring, feeling
helpless or depressed, using alcohol or drugs, etc. Finally, the effects
of trauma can have huge, sometimes strange, impact on our
interpersonal relationships, including unconsciously repeating an
aspect of the trauma over and over in other relationships (e.g. being
abandoned), bonding with an abuser, or becoming over-dependent,
withdrawn, distrustful, vulnerable, controlling, or hostile. Allen (1995)
provides a good insight-oriented summary of these possible
consequences of trauma. 
The two most common diagnoses associated with serious traumas
are Post-traumatic Stress Disorders (PTSD) and Dissociative Identity
Disorders (DID). PTSD has serious impact on your life, usually in three
major symptom areas: hyperexcitability (anxiety and over-responding
to stimuli), reexperiencing (flashbacks and nightmares), and social
withdrawal or emotional remoteness (numbing). Thus, it has
similarities with the "shell shock" of W.W.I and the "combat fatigue" of
W.W.II. About 30% of Vietnam veterans have suffered PTSD at some
time after the war. About 45% of rape victims still have PTSD
symptoms after three months and are in danger of the symptoms
becoming chronic. PTSD often combines with other psychiatric
disorders that frequently follow overwhelming trauma, such as anxiety
and panic, depression, addictions, psychosomatic and personality or
adjustment problems (Allen, 1995). It is important to note, however,
that PTSD, DID, and other lasting emotional reactions are not
inevitable following horrendous trauma. Some very strong, healthy,
resilient people were terribly abused as children. We know very little,
thus far, about why some survive, even thrive, and why some continue
to suffer. 
The DID reaction is characterized by detaching (forgetting) a part
of one's experience, usually a very stressful series of events, from the
center of one's awareness. Often the traumatic childhood experience
involves sadistic, bizarre or sexual mistreatment by a parent or
24
principal caretaker. The dissociation of the experience serves an
obvious purpose; it blocks out painful or shaming experiences,
memories, or "states of mind." If you are overwhelmed by a bad
experience, avoiding it or repressing it or detaching from it is one way
to escape. In this situation, you mentally create another reality. Early
in childhood, this avoiding or "tuning out" or "spacing out" can become
a habit, potentially a very unhealthy one. Sometimes when people
dissociate they feel like they are observing themselves from outside
their bodies or they may feel depersonalized (like a robot) or sense
others as being mechanical and/or the environment as unreal. While
these are unusual mental adjustments to intense trauma, all of us
"tune out" parts of our experience at times, e.g., we might fantasize to
escape a boring lecture. And, we all have many different states of
mind, jolly and optimistic sometimes, crabby at other times. The old
label of Multiple Personality has been discarded by therapists because
the term implies more than one or several complete and independent
personalities. It is better to think of ourselves as having only one
personality, even though our total personality may be complicated and
split into different states of mind. These different states, some called
alternate personalities or "alters," are frequently in conflict with each
other but they are still part of the person's total personality, not a
separate person. The experience of DID has been described in detail
by victims (Cohen, Giller, & Lynn, 1991). Several articles are here:
10% of all psychiatric patients have DID. Heated controversies have
centered on how often DID occurs and on the extent to which some
therapists may subtly suggest to the patient that he/she has multiple
personalities, thus, facilitating the development of another disabling
disorder. 
What are the treatments for these unhealthy reactions to trauma?
Both insight therapists and cognitive-behavioral therapists would
provide a safe, supportive treatment setting and then gently
encourage the patient to talk about their traumatic experiences, to
gradually re-experience without undue stress the life events that
previously caused them stress and lead to dissociation. Proceeding too
quickly may "re-traumatize" the patient. For the insight therapist, the
goal is to make sense of your reactions to the trauma. This means
helping the patient learn about how stress, fears and reactions to
trauma, including dissociation, are developed and how the
unwanted/unhealthy reactions can be reduced. Of course, eventually
the PTSD and DID patients must not only face the past but also learn
to cope (avoid panicking) with current life stresses. 
DID patients need to reduce their dread of their dissociated states.
By gradually exploring each dissociated part and discussing their
feelings about it, they become familiar and more comfortable with all
their "states of mind." Resolving the different views and desires among
these parts or states of mind ("alters"), a process called integration, is
an important but not easy task, usually requiring the help of a
therapist. The current approach of insight therapists is to avoid a
catharsis or abreaction (a reliving) of the traumatic experience.
25
Instead, the therapist helps the victim develop, after the fact, an
emotional toughness so he/she can tolerate ("becoming able to
stand") thinking of the awful abuses he/she has suffered.
Unfortunately, the ideal treatment by an insight therapist involves
hospitalization, then outpatient treatment for a long time, perhaps a
year or more, costing well over $10,000. So, aside from the wealthy
and the well insured, few victims can afford traditional long-term
insight therapy. There are shorter treatments, of course, and, to a
limited extent, things you can do to help yourself. 
There are therapists who tend to assume that one major trauma is
the central cause of almost all the patient's troubles. Therapy then
often involves reviewing the patient's life and exploring how the
original trauma--a death, abuse, rejection--led to his/her distressful
experiences. The trauma, even if the events are only vaguely
remember, becomes the way of explaining the client's life and, thus,
the focus of repeated analysis in prolonged therapy. Other therapists
seem to view the traumatic event as a distressing memory that needs
to be desensitized, which they set about doing in rather direct,
behavioral ways (see stopping bad memories in chapter 14). Then
they go on to helping the patient cope with his/her life problems in
whatever ways they can without repeated attention to the original
trauma. No doubt both approaches are right for some people but do
we know which people need which treatment? 
What other approaches might help? As Judith Herman (1992) has
emphasized, the first task is to stop any currently ongoing trauma, to
protect the person from self-harm, and help them maintain normal
functions, including work and social contacts. Major life changes may
be necessary to avoid some trauma, such as leaving an abusive
partner or an abusive family (see chapter 7), leaving your home and
country if you are a political refugee, etc. These kinds of major life
changes can be difficult and scary. Also, your trauma may upset
others. For instance, a husband of a woman, who has been raped, may
not be able to listen to her terrifying experience for long without
becoming enraged himself, no longer listening to her feelings and
needs. She may experience his reaction as rejection and that could
make her emotional state worse. But talking to an understanding,
empathic person is usually beneficial (avoid people who continue to
dramatically emphasize endlessly the horrible enraging aspects of your
experience, thus strengthening your traumatic reactions). The helper
may be a therapist, a devoted accepting friend, or someone who has
recovered from a similar experience. Talking helps you get rid of
bottled-up feelings (yet, remember, one should probably avoid an
intense emotional discharge of feelings; it isn't necessary--a very
gradual process of disclosing your feelings over a period of weeks or
months is thought to be better). The idea may not be so much to drain
out all the negative feelings, as described in Method #10 in chapter
12, but rather to gain control over the feelings. Talking and expressing
your feelings also gives you an opportunity to "make sense of" the
trauma or, at least, to feel heard and accepted. You are making the
painful memories safe to think about (you will recognize this as a
desensitization process-see chapter 12). When you can tolerate most
26
of the bad experiences in your past, i.e. when you can accept yourself
and all that has happened to you, you will probably no longer have
PTSD or DID. 
The last 25 years have seen heated controversies among
professionals over "repressed memories," often involving beliefs that
child sexual abuse caused adult problems, and "false memories,"
usually about sexual abuse memories prompted by probing, suggestive
questions by therapists. Other related arguments were about the use
of probing therapies and hypnosis to uncover the truth about childhood
causes of adult problems. A short history of these hot topics can be
found in Frederick C. Crews lengthy review of two books, one on each
side: Remembering Trauma by Richard McNally and Memory, Trauma
Treatment, and the Law by Brown, Schaflin, & Hammond (see
The Cognitive-Behavioral therapies involve using learning-based
techniques to actively change emotions and behaviors, without lengthy
exploration of the patient's history, trauma, or understanding. Using
these approaches, Marcia Linehan (1993) has researched and
developed an extensive individual therapy/psychoeducational
treatment program for Borderline Personality Disorders, which often
have a history of trauma, dissociation, and intense, poorly controlled
emotions. Many of her treatment methods are self-help methods: role
playing for learning new social skills, teaching problem solving skills,
all found in different parts of this book. Other self-help methods may
also be helpful: understanding reinforcement (especially negative
accepting bad experiences, positive attitudes, and many insight
techniques, including writing a history of your life or "the story" of
your disorder repeatedly. Of course, other kinds of therapy may help
too: Group therapy or online discussion groups, Family Therapy,
medication, and some of the newer techniques, such as TIR
(http://www.healing-arts.org/tir/), for dealing with stress and trauma. 
Since one of the central features of a trauma experience is feeling
helpless, learning ways to increase your self-control--your mastery of
the situation--is an antidote to helplessness and hopelessness. In
addition to the self-mastery techniques mentioned above, this sense of
"I can handle it" can partly be achieved by simply involving your self in
more fun or constructive activities. Getting deeply absorbed in
challenging but doable work, recreation, or something intellectual is
satisfying-a process called "flow." Flow is when you are performing at
your best and loving it (Csikszentmihalyi, 1991). Learning that you can
overcome barriers and problems in your life is a powerful step; this
feeling of "self-efficacy" can replace discouragement and shame with
pride and hope. However, strong emotional reactions often involve
complications, e.g. some people who have been traumatized find
therapy to be very difficult, even highly traumatic. Partly this is
27
because insight therapies ask you to think and talk about upsetting
experiences and Cognitive-Behavioral therapies often involve
confronting or re-exposing yourself to disturbing situations. Many
traumatized persons remain fragile for years and easily triggered into
an unpleasant emotional state over which they have little control.
Thus, therapists are cautious and self-helpers must be too. 
It is even possible that being capable and successful, being found
attractive, having intense pleasure and a lot of fun, or almost any
experience, even relaxation, can become a "trigger" which arouses
anxiety, guilt, depression, self-criticism, or other negative feeling. In
such cases, fun activities and achievements may need to be increased
gradually. Improving other ordinary activities, such as sleep, exercise,
improving eating habits, working more effectively, etc., etc. will also
improve self-esteem and mood. Allen (1995) cautiously suggests that
even self-hypnosis and biofeedback can increase one's feeling of
being in self-control. Serious as reactions to trauma are, they are not
impossible to handle. However, professionals disagree on several
points, especially the degree helpers should probe to uncover
repressed memories and the importance of the victim forgiving the
abuser (see chapter 7). These are difficult decisions. Also, depending
on your symptoms and situation, it may be important to cope with
general anxiety and stress (see the rest of this chapter), shame
(chapter 6), anger (chapter 7), addictions (chapter 4), and other
problems common after a trauma. 
The better general Web sites for understanding and coping with
trauma include Trauma Central
(http://home.earthlink.net/~hopefull/home.html), Enpsychlopedia
(http://enpsychlopedia.com) and search for Traumatic Stress, David
Baldwin's Trauma Information Pages (http://www.trauma-pages.com/
and http://www.trauma-pages.com/disaster.php), National Center for
PTSD (http://www.ncptsd.org/), APA Managing Traumatic Stress
(http://www.apa.org/practice/traumaticstress.html), Dissociative
DID and “alters” (http://www.psycom.net/mchugh.html), Gentle
Touch Web (http://www.gentletouchsweb.com/) (includes messages,
stories, links for all kinds of survivors), Traumatic Stress Studies
(http://www.istss.org/), Mental Health Matters-DID
(http://www.mental-health-matters.com/), MHN-Trauma
(http://mentalhelp.net/poc/center_index.php/id/109), PTSD Resource
Center (http://www.ncptsd.va.gov/), The Re-Experiencing Experience
(http://twhj.com/), and MHN-DID
growing number of specialized Web sites, such as Inpsyte Trauma
Psychology (http://www.inpsyte.ca/) (about childhood sexual abuse)
and Bully Online (http://www.bullyonline.org/stress/ptsd.htm). Other
very large Websites are available, such as Hope E. Morrow
(http://home.earthlink.net/~hopefull/), and Gift from Within
(http://www.giftfromwithin.org/), that cite national organizations and
have good articles on several kinds of trauma: 9/11/01, homicides,
28
crime, military service, auto accidents and others. Support groups are
available at Abuse-Free Mail Lists (http://blainn.cc/abuse-free/). 
Naturally, since we are dealing with serious disorders, often with
unclear origins, most of the many books in this area are written for
therapists doing treatment. However, I've already cited a couple of
good, easily understood books in this area, Allen (1996) and Herman
(1992, 1997). Other clearly self-help oriented books for trauma
survivors are available--Rosenbloom, Williams & Watkins (1999),
Schiraldi (1999), and Matsakis (1996). Again, many books are
specialized (and may, therefore, be more triggering): Terr (1992),
Chase (1990), Freyd (1998) and Cameron (1996) describe the horrors
of some children's abuse, followed by amnesia or Multiple Personality
Disorder. Regina (1999) focuses on serious medical problems.
Alderman & Marshal (1998) and Olson (1997) describe ways of coping
with multiple personalities. Colodzin (1997) gives practical advice to
war veterans and Matsakis (1996) offers specific help to veterans'
wives. Davis (1991) also offers general help and advice to spouses of
trauma victims. Flannery (no date) addresses PTSD victims and their
families. Alexander (1999) and Gordon, Farberow & Maida (1999)
provide counselors, parents, teachers and others with advice about
identifying and helping traumatized children. Excellent research-based
comprehensive reviews of traumatic stress following disasters or abuse
are given in recent books: Van Der Kolk, McFarlane & Weisaeth
(1999), Gist & Lubin (1999), Levine (1997), Saigh & Bremner (1999),
and Figley (1998). There is a wealth of information in this area. 
Please see chapter 7 in this book for domestic violence, physical
child abuse, and rape. See chapter 9 for child sexual abuse and incest.
See chapter 10 for date rape. 
Remember, victims of serious trauma often make desperate,
sometimes self-defeating, efforts to cope with the intolerable stress.
These efforts, including repression, self-blame, self-injury, traumatic
bonding, addictions, somatization (conversion of stress into physical
symptoms), dissociation, multiple personalities, and other defenses,
are unconscious and, unfortunately, they can create almost as many
problems as they solve. These paradoxical emotional reactions by
clients, such as the "damaged goods" reactions of some incest and
rape/abuse victims, may arouse troubling and confusing responses in
their therapists and their families. Coffey (1998) has a book that might
be read by traumatized clients, their friends and family, and the
therapist; it presents diverse professional opinions and advice about
the distressing memories. Extensive therapy, family support, and well
directed self-help will all probably be needed. 
The psychodynamics of trauma reactions 
There is a strong natural tendency to think of the actual traumatic
experience as being "the" cause of the subsequent psychological
distress and disorders that may last for years. Examples: A highly
abusive parent is assumed to "cause" the child's high anxiety, bad
29
dreams, social withdrawal and, even as an adult, an inability to get
and hold a job. Combat experiences in which buddies are blown up
seem to "cause" nightmares, flashbacks, and a variety of long-term
health problems requiring repeated VA hospitalizations. Sexual abuse,
with threats of death if the "secrets" were told, from 8 to 12 certainly
might "cause" social anxiety, an avoidance of men, and a very
negative self-concept resulting in suicidal depression and self-injury in
middle age. The original trauma in these cases is assumed all too often
to provide a full explanation of all that happens, almost like magic
stretching over months or years. There must be processes that
mediate between the traumatic events and the long-range
psychological consequences. The better we understand the precise
processes, the better we can cope with prolonged trauma reactions.
This section discusses the internal dynamics--the mental processes
making adjustment better or worse, the emotional/physiological
reactions, the development or lack of coping skills--that play an
important role in the way we handle traumas over time. 
Research by Goenjian (2000) shows that very serious, life
threatening events are more likely than lesser events to produce long-
lasting traumatic reactions (time doesn't abate some intense post-
traumatic stress symptoms but depression tends to fade). Yet, most
victims, perhaps 70% to 95% or more, recover from trauma in time
without any treatment. We don't yet know exactly how they recover,
they seem able to "put it behind them." But because people have this
resilience, many crisis workers believe that psychological
interventions--debriefing, telling what happened, counseling--do not
do much good for most people in a crisis. Often trauma victims are too
concerned with finding their family, surviving, grieving deaths, getting
away from their abuser, etc. to be involved in therapy and telling a
stranger their experiences. Yet, the people who will continue to have
psychological reactions for months or years can be helped by a
therapist helping them repeatedly confront the distressing memories,
according to Richard Bryant at the University of New South Wales. He
has found that two warning signs indicate a high possibility of PTSD
later: (1) high physiological arousal, such as a heart rate over
90/minute, and (2) psychological reactions of high agitation and re-
experiencing the trauma. Only 1 in 4 victims show these warning signs
and if they are given brief (re-exposure) therapy, 85% or so of the
high-risk group will never have PTSD. So, for that 25%, therapy is
very beneficial. However, debriefing of everyone exposed to certain
disasters may be unnecessary. 
Keep in mind, over half of us by the time we are 20 have suffered
at least some trauma. Researchers estimate that at least 60% of men
and 50% of women experience a serious trauma, yet only between 5%
and 10% of us have diagnosable PTSD or DID or other disorders
years later as a result of a specific trauma. While we largely recover,
there are so many traumas in life that lots people are carrying scars
from old traumas and, at the same time, still hurting somewhat from
more recent distresses. Repeated trauma may toughen some but old
hurts sensitize many others. That is the human condition. Only a few
of us continue to suffer greatly from the same traumas others recover
30
from. Such trauma might be children observing domestic violence, a
couple going through a bitter divorce, a person nearing retirement but
losing his/her job, etc. Not that these aren't bad experiences, but the
point is that most people are not crushed by similar experiences; some
even become stronger ("what doesn't kill me, makes me stronger").
Thus, the important question is: What makes some of us prone to
serious disruption by trauma while others have the means to handle
it? (While we are considering cognitive factors, we should keep in mind
that some intense fear responses seem to be permanent while others
fade--see conditioning in the next section.) 
Peterson and Moon (1999) agree that a catastrophe, such as
combat, auto accident, cancer, rape, divorce, death of a loved one,
etc., and a mental state, including various ways of coping or
catastrophizing, combine to produce an individual's unique emotional
reaction to a crisis. It should be helpful to distinguish (a) the inevitable
stress and disappointment accompanying a traumatic event from (b)
the victim's unhealthy cognitive or physiological reactions which
exacerbate the emotional stress reactions. It seems likely that the
bigger and more threatening you perceive the catastrophe to be and
the less control you feel you have over its consequences, the more
upsetting the situation is likely to seem to you. These are similar to
the psychological/cognitive conditions that give rise to depression,
pessimism, low self-esteem, anger, and other emotions (see later
chapters). 
Peterson and Moon give some advice about avoiding or coping with
catastrophes: (1) guard against unjustified optimism--instead of
thinking "Oh, I'll be safe," we can, for example, prevent or reduce auto
accidents by recognizing and acting to avoid the true risks of drinking,
speeding, tailgating, road rage, sleepiness, cell phones, neglecting
seat belts, children fighting, and believing you are a super driver at
high speeds. (2) One can shift one's thinking from pessimism to
realistic optimism (see learned optimism). There are self-
administered programs (Fresco, Craighead, Sampson & Koons, 1997)
for thinking in less catastrophic ways which might also result in
reduced trauma reactions. (3) As discussed above, after a catastrophe,
debriefing can reduce the chances of PTSD developing in the most
vulnerable 25%. Support groups usually help. Also, specific cognitive-
behavioral programs have been written, e.g. for rape survivors (Foa,
Hearst-Ikeda & Perry, 1995), to reduce the long-term emotional
trauma. (4) Finally, chronic anxiety, such as in stress or panic
reactions or PTSD, and overly helpless, depressive, or pessimistic
thoughts can be treated with Insight therapy, Cognitive or Rational-
Emotive therapy, and perhaps Exposure therapy. Other therapy
techniques, such as positive reappraisal, distancing, and some of the
techniques used with chronic pain, seem to also be effective. So, our
response directly to trauma can be reduced. And, we can also have
some control over the intensity of our long-term unwanted reactions to
trauma. 
31
To illustrate the dynamic influence of our thought processes
consider the evidence that some children may have, in effect,
"traumatized themselves" by misunderstanding even positive
comments made to them at an early age. Likewise, two soldiers can
crawl over the same horribly mutilated dead bodies of their buddies
and one goes right on fighting effectively but the other is incapacitated
with fear and confusion. We must learn the answers as to why this
happens in both cases in order to help others and ourselves cope with
trauma. What mental processes and traits reduce or intensify our
catastrophizing? 
After a harrowing experience with profound traumatic shock,
distress, and disintegration, how do people pull themselves back
together? Janoff-Bulman (1999) says that our basic beliefs are
shattered and have to be rebuilt. What are these fundamental
assumptions? (1) That our part of the world is a good place. (2) That
our world is just; that good things happen to good people and bad to
bad; that we usually deserve what happens to us; that life events are
within our control. (3) That we are always good, decent, and capable
(we over-estimate our strengths and overlook our weaknesses; we
claim responsibility for positive outcomes.) Because of these beliefs--
really often deceptive illusions--we feel safe and complacent (these
beliefs help us cope with depression and self-doubts). When a
catastrophe strikes, however, these cherished beliefs are recognized
as false...lies and self-deceptions. Thus, crisis workers, who
themselves may suffer Secondary Traumatic Stress
(http://www.isu.edu/~bhstamm/TS.htm), hear repeatedly "I never
thought this could happen to me!" As Ernest Becker has said "seeing
the world as it really is is devastating and terrifying..." for both the
victim and the rescuer. 
Recovery from trauma is a complex process. We try to forget; we
withdraw from others; we become emotionally numb and, as much as
possible, cognitively push the experience out of awareness. But, bad
dreams, nightmares, anxiety, and spontaneous reliving ("flashbacks")
of the experience break through our defenses. We feel a great need to
understand what happened and why. We compare our experience with
others--often we decide "It could have been worse." We so want to get
back to our old comfortable beliefs that often we start to wonder if we
may have been partly responsible for the distressing event. Janoff-
Bulman explains some victims' tendency to self-blame as a rather
desperate step towards recovery. How does this happen? By feeling
partly responsible for what happened, it restores to the victim some
sense of control over the world (Note: this is not the only possible
cause of self-blame). Also, this sense of personal control ("maybe I
could have done something"), even if totally inaccurate, reduces the
sense of uncontrollability of the world. Some self-blamers blame their
badness (which can become quite destructive psychologically); other
self-blamers blame their actions; both gain a little sense of control.
Trauma survivors review the events over and over; gradually many
may tend to see some benefits or some meaning coming from the
experience (Tedeschi & Calhoun, 1998). Sometimes, the victim
believes he/she suffered for a purpose or the crisis gave them a
32
purpose in life and made them stronger. Successful survivors
eventually get back their basic beliefs somewhat like their original
ones, only not as positive and confident. They are generally positive
but admit that bad things can and do happen. Some develop a better
appreciation of life--they see that life's pain and sadness in the valleys
accentuate the glorious joy at the mountain tops. Others remain
negative, pessimistic, and bitter, ruminating over and over about how
terrible things have been and will be. 
Supplementing the comforting beliefs are excuses, those little
cognitive dynamics used by most of us to help us feel better about
ourselves (Snyder, 1983, 1999). But some individuals handle their
view of reality and their negative self-concepts very differently. Some
depressed or self-critical people actually think in ways that increase
their "blame" for mistakes, perhaps exaggerating the stupidity of their
actions, while attributing their successes to others. Presumably, in this
case, increasing blame validates and supports the person's negative
beliefs about themselves and, thus, is paradoxically satisfying. A
negative person, expecting to screw up, may also take some strange
satisfaction in his/her manipulation of reality when an OK behavior is
perceived as a foolish mistake and support for his/her negative self-
appraisal. A very different kind of person may get a pay off from
distorting reality in such as way to enhance one's belief in self-esteem
and self-control or to increase hope. These internal mental processes
are mostly automatic or unconscious, not intentional coping.
Personality-oriented theorists/researchers describe these kinds of
internal manipulations of the perception of reality designed to
strengthen or alter positive or negative self-concepts. The process is
called "Reality Negotiation." 
Another view of the world that I favor is determinism. This is, as
much as possible, an accurate objective view of causes, not a
distortion of reality. A determinist gives up trying to assign blame or
credit... and gives up looking for great mystical purposes or meaning
in the trauma. There probably isn't a special reason or a message from
God behind every occurrence (see Kushner, 1981). The causes of
many events are so complex and remote (far away) that the event
couldn't have been anticipated or prevented. Many things happen
without anyone being able to figure out exactly why they happened
(examples given above: the self-criticism of some 3 or 4-year-olds or
the permanent fear/panic reactions following the inability to breathe).
In determinism one simply assumes that everything could be seen as
the natural unfolding of the laws of nature or behavior, if we were
smart enough to know the causes and effects of all events leading to
the trauma. Frequently, such a deterministic view radically alters our
conception of why something, especially something terrible, has
happened. It encourages us to realistically assess the actual causes of
an event and the background sources of those causes. Thinking of all
things as being lawful, including how to change and cope, may also
help us find solutions to our problems and/or ways to accept what has
happened. It was lawful, no matter how awful it felt. 
33
Given the right circumstances, there is little doubt that reviewing
and thinking through traumatic events that have happened to us can
be very therapeutic. What are the favorable conditions? With an
empathic therapist or friend who encourages gradual disclosure and
understanding of the events and feelings, as might be done by an
insight therapist or a therapist using TIR (http://www.healing-
arts.org/tir/). (Try to avoid talking to people who fuel the fires of
hatred and self-blame.) There are also many reports and studies
documenting the healing that frequently comes through writing (in
detail or over and over) about stressful, traumatic experiences--see
When traumatized, we are, of course, highly emotional. The task
isn't to stop emoting; we need our emotions. We need to be able to
handle our emotions--to be aware of them, to control certain excessive
emotions that make us irrational and to increase other emotions that
motivate us to act wisely, and to understand and use our feelings
effectively. For instance, learned optimism helps us overcome
helplessness and to see solutions. Optimism may also help us accept
some setbacks, failures, and faults, especially if we can make up for
want we have done. As in depression, the pessimist can learn to
identify his/her negative thoughts and challenge them. Also, life skills,
like problem-solving and self-change, can be acquired. Hope and
confidence go up when you get things done, make good decisions, and
communicate well (all learnable skills!). Wise persons have observed
that crises, even awful ones, often offer opportunities and benefits (in
the middle of a really bad situation, you are likely to resent being told
this, but in time you might see some truth to it). If you can come to
see some possible "silver lining," it will help. 
Trauma reactions are exhausting, causing us to lose our self-
control much like in learned helplessness. We need to regain some
control. It is usually important to talk to trusted, empathic, non-
directive friends, often telling our story over and over again. Maybe
see a counselor. A change of environment, sleep, having a good time
with friends, and just rest are often helpful. Many things can reduce
the effects of trauma. There are many books and Web sites to read.
There are many sources of help and many things to learn. We need a
concrete, doable plan to cope and improve our lives. An assorted list of
Safe Horizon (http://www.safehorizon.org/index.php) services
provide help to persons who have been assaulted, stalked, abused,
beaten up, robbed, and so on. 
Becoming Absorbed with One’s Wounds
Some people can't remember the original trauma that started their
psychological crises; other people can't forget the major trauma in
their life. This section is about the people whose bad memories or
thoughts are the dominant theme of their minds. In some instances,
34
bad memories seem to feed on themselves...our remembering old
hurts/fears arouses emotions which call up more bad memories in an
unending circle. It is an unhappy condition to be in. Most people would
say, if your thoughts center on old wounds that make you unhappy,
scared, angry, or physically sick, then you need to find a way to
change those thoughts or reduce those memories. 
Warning: The following paragraphs contain ideas that may seem
critical and blaming or, at least, unsympathetic to a long-suffering
person with deep wounds. If you are such a person, you may not want
to read this section now. However, if you feel ready to read it, keep in
mind that the author cited below is describing an unconscious process,
not an intentional manipulation of others. 
There is an old concept in psychiatry that certain symptoms may
yield some "secondary gain"--some more or less unconscious payoff--
for the patient. But, how could having depressing, upsetting thoughts
or seeing oneself as weak, sick, abused, or dependent yield some
psychological gain to the distressed person? Possible answers are
offered by writers in a currently popular area of study called
woundology--the study of emotional wounds. Wounds are frequently
an aspect of Post-Traumatic Stress Disorders, depression, dependency,
long-term anger, forms of anxiety, and many other conditions. 
A recent writer, Caroline Myss (1997), who gives herself the
revealing label of "energy medicine intuitive," has described at length
how some suffering people can become almost completely immersed
in the trauma and define themselves in terms of their wounds. When
this happens to us, she says it is very difficult to heal ourselves and
escape our own personal hole of misery. Myss offers many workshops
to persons with long-term disorders. In this setting, she has been
taken aback by the degree to which the many people seem to define
themselves--their whole being--in terms of the assumed source of
their troubles. Examples of the self-descriptions: "I am an incest
victim," "I am a cancer victim," "I am an alcoholic," "I am a
Borderline," and so on. Their minds seem to be filled with ruminations
about their stressful history, their resulting current symptoms, and
their interpersonal contacts (mostly therapists, caretakers, support
groups, and sympathetic friends with similar pasts or problems). See
the discussion of Woundology in the next section. 
When Myss has tried to suggest to these people that they may be
unduly preoccupied with their trauma and in this way avoiding or
resisting mending their problems by changing or getting out of their
current situations, they would usually get pissed-off at her. They felt
offended...that she unfairly blamed them for their own problems. That
reaction is certainly understandable. They are deeply hurt and trying
to get better. But what if Dr. Myss's theory is sometimes true? Some
suffering people see themselves as innocent victims having nothing to
do with causing the upsetting situation. (Of course, some others
assume too much blame and guilt, rather than too little. See Guilt and
35
Yet, as Myss explains, if a person has had terrible experiences,
suffers deeply troubling, intrusive memories, and is burdened with the
symptoms of some psychiatric disorder, these consequences can
become powerfully effective forces for influencing--even manipulating-
-others. Example: if your history and psychological troubles get the
attention of others and lead to positive relationships with caring
helpers, new friendships, nurturing support groups, then your
"symptoms" are yielding important, valued payoffs. Understandably,
under these conditions, one might unconsciously resist changing one's
situation, including getting better. Getting better often involves
becoming self-reliant, leaving support groups, stopping therapy,
changing friends, and moving on. Big, sometimes scary changes are
required. No wonder we sometimes cling to the familiar, even if it
involves being emotional and having unpleasant memories. This
clinging to what we know is not something to be ashamed of; it is
done unconsciously and it is very understandable. 
When we get pre-occupied with our histories of wounds and bad
times...and obsessed with the troubles we are suffering now, our
energy is sapped--we have little time or motivation to learn new
coping skills for changing our thoughts, emotions, behaviors. Just
sharing our troubles and history with someone, especially someone
who listens empathetically is a wonderfully gratifying experience. Many
psychotherapy patients know the discomfort and sense of loss when
they leave a therapist or a treatment group that has seen us through
hard times. Yet, just sharing our history is often not enough to heal
us. Often we have to become mindful of alternative ways of being. We
have to make hard choices. We need to learn new ways to change
ourselves and our situation. We have to see the advantages of
changing, even if we have to give up some behaviors and symptoms
that have "served us well." Our energy needs to be used in different
ways. 
Besides possible secondary gain, some bad memories help us
make sense of what has happened to us. Oh, I'm feeling and acting
this way because of these awful things that happened to me.
Understanding why bad things have happened to us is important. If
our explanations "ring true" and aren't challenged by others, then they
serve our need to understand and we tend to keep them and repeat
the how-I-got-upset theme over and over, often in the form of bad,
disturbing memories. Of course, if our explanations are uncomplicated
and tend to place the blame on someone else (or the responsibility on
some external event), then our conscience might especially like them.
Some examples: "I distrust women because I have been badly hurt
and dumped three times." This man's attitude toward women appears
to be entirely blamed on his three former lovers, as though he had
nothing to do with the breakups. Likewise, many of our explanations of
our problems are overly simple and absolve us of responsibility--"I'm
an insecure person because my dad died when I was in the third grade
and mom married a self-centered creep" or "I'm totally messed up
because my brother abused me from the time I was 6 or 7 to when I
was in high school." The causes of our troubles are almost always
more complex than implied by these quotes. 
36
Note: In no way should you think that repeated bad memories or
thoughts are entirely the result of secondary gain. One doesn't
ordinarily have disturbing thoughts, high stress, bad dreams, and
other symptoms just to get attention and support. Life is much more
complicated than that. Nevertheless, it would be foolish to believe that
there are never any payoffs derived from others discovering that
someone's life has been difficult and traumatic. 
As we become more aware of the possible pay offs for having our
bad memories and for believing our own explanations so firmly, we
may become able to consider more complex and realistic explanations
and to appreciate the intricate development of our problems over time.
With a more open-minded approach, you may find new factors that
could contribute to your understanding. As an illustration, see
Becoming Open-minded in chapter 15 and read about the fallacy of
the single cause in chapter 14. Reality is complex. If you believe
someone else is entirely responsible for your problems, you may not
want to think differently but a better understanding of determinism
and forgiveness might add to your perspective. 
This increase in awareness, however, may become personally
threatening. You might want to avoid thinking so much about the
causes. You may feel very mixed about the idea of your personal traits
and needs contributing to the bad situation. It is tempting to give up
trying to understand but you may suspect it is important to realistically
understand the traumatic situation and your reaction to it. Hope and
optimism are important parts of changing your thinking and yourself.
It isn't just the occurrence of bad happenings that obsess us, it can
also be the loss of highly desired situations. Examples: "I hate getting
old and wrinkled," "I'm very unhappy being single and alone," "I hate
becoming so fat," etc. The Rational-Emotive approach can help you
identify your "awfulizing" or unreasonable expectations that are
making you frustrated and unhappy. 
Myss (1997), who is not a psychologist, suggests there are five
major false beliefs, misconceptions, or myths that cause people to be
unable or unmotivated to heal their wounds: 
First myth: My life has to be organized around my wound
experiences. Consequences--My bad experiences have completely
changed my life. My wounds define my life. Every one of my life
problems is interpreted and explained in light of my wounds.
Therefore, I need to be with people who understand me and my bad
experiences. As a result, most of my human contacts are with people
who are especially understanding of my wounds. 
Since dwelling on the history of wounds can be disabling and
seriously hamper one's hopes of recovery, one should ask him/herself:
Does this first myth dominate my life? Do people show a lot more
understanding and become nicer to me when I share my problems or
37
story? Am I aware that I sometimes actually use my history of wounds
to influence someone? Could I commit myself to changing? 
Second myth: Without my wound, I'd be all alone. Consequences--
If I recovered from this trauma, I would have to be more independent,
more on my own, and less in need of help. In short, I'd be
overwhelmed and lonely. Changing is scary--adopting a different
personality, thinking about different things, finding a new group of
friends. Maybe things are pretty good the way they are, at least I'm
not isolated and helpless. Oh, besides, I'm sure my new
therapist...support group...meds...self-help book... is going to get me
through this. 
Do some reality checking by asking yourself: Are my emotional
wounds the basis for most of my relationships? Could I be depending
on other people's caring nature or even on their codependency? Why
am I so afraid of changing? Could I find greater satisfaction and
security by developing solutions to my problems and unhappiness? 
Third myth: My awful and painful life means that I am sick.
Consequences--My constant awareness of my wound is never going to
go away. I'm doomed to stay this way. This pain serves no purpose. It
is just making things miserable for me. 
Ask yourself: Am I really sick--and permanently sick? Where does
this pessimism come from? Can I see how I unconsciously used my
trauma to control people? to change a conversation? as an excuse? to
identify with others? to get sympathy? Was that "sick" or just trying to
meet my needs as best I could? Have my wounds become an
addiction? Am I afraid of becoming healthy? Could I now change and
get to a better place, like others have done? Can my pain and
unhappiness become a motivation to change and find a better life? Can
I use some self-change methods? 
Fourth myth: All emotional problems are the result of traumatic
experiences. To get better, the primary wound--what started it all--has
to be uncovered, brought into full consciousness. Some awful, horribly
damaging experience must be buried deep in my unconscious. If I
don't know the cause for certain, I can't get better. 
Ask yourself: Why must you know the one original wound? How do
you know there was one? Isn't it likely that many other life
experiences besides trauma, including your own thoughts and
emotions, have contributed to your wounds? Even if you were terribly
abused as a child, is that likely to be the only cause of some problem
as an adult, such as low self-esteem? Didn't someone else model low
self-esteem? Didn't you have skills and assets that have gone
unrecognized? Weren't there other failures and disappointments
throughout life that may have contributed to the low self-esteem? Can
you now find and use some of your good traits and values, and, in this
way, become more self-accepting? 
38
Also ask: Did some good come from your wounds and the healing
process thus far? Have you gained any deeper understanding of
yourself or of the person(s) or events that caused your wounds? Do
these deeper understandings help you think of forgiving some of the
wrongs and wrong-doers? Can you see how "putting it behind you" or
forgiving someone could help you escape constant victimhood? 
Fifth myth: At this point in life I am held prisoner by my wounds. I
can't change. My situation is hopeless. Why try if changing is
impossible? 
Ask yourself: Could it be that believing you can't change makes it
easier for you to escape the pressure to change and the hard work of
changing? If you realized that thousands of studies show that people
can change, would you be more optimistic? Would it be helpful if you
knew more about how people with problems and backgrounds like
yours have changed? Can you find ways to be more understanding,
more loving, and more positive about the future, even if it involves
scary changes? 
Summing up
Bad memories and thoughts can't be entirely erased but you can
reduce their frequency and stop them from dominating your life. Also,
if a mental image (memory of some event) has been connected with a
strong emotion--fear, sadness, anger, guilt or whatever--there are
methods of reducing the emotional reactions so that one can have the
thought without the intense emotion. These methods would include
desensitization, autobiography, and TIR (http://www.healing-
arts.org/tir/). Also, see Stopping bad memories
A variety of other specific techniques have already been
mentioned, but more importantly you should carefully consider all five
of the major aspects of any problem--the behavior involved (the
repetition of disturbing thoughts), the emotions aroused (unhappiness,
anger or rage, stress, dependency), the skills you need to learn to use
(interpersonal relations), the thoughts that are involved (pessimism,
self-esteem, irrational ideas, straight thinking), and ways to gain
insight (open-mindedness, self-analysis, autobiography). I hope you
will be motivated enough to learn a lot about yourself and about the
many methods for coping with the treacherous and catastrophic
phases of life. 
Finally, I want to be absolutely clear that support groups
and psychotherapy are wonderful sources of help. Please make full
use of them. The point of this section is that these therapies are
not permanent solutions to be used for the rest of your life. Within
a matter of several months, these sources of valuable help should
have delivered their benefits. My aim would be to help you get on
with life.
39
Theories Explaining Stress and Anxiety
Each person's stress-level is not just the result of the problems
that have accidentally occurred in their lives recently. It is more
complicated than that (please see New Research in the first section of
this chapter). For one thing we are surely, to some extent, in control
of how many and what kind of problems come along. More
importantly, as individuals we respond to a problem or stressor very
differently. Examples: being dumped crushes some of us while others
are happily dating someone else in a week or so. Being fired makes
some of us feel very incompetent while others are certain they can get
a better job. Having a handicap makes some of us think we were
meant to be inferior while others become obsessed with becoming
superior and do. Our theories must explain these enormously different
reactions to stresses. There are several relevant theories and each one
has something to teach us about self-help. We will briefly review four
explanations of fear and anxiety: constitutional, learning-behavioral,
cognitive-humanistic, and psychoanalytic. 
Constitutional factors--genes and physiology 
It is easy to overlook our biological inheritance but our genes
influence our health and our behavior from birth to death. Recent
studies of identical twins have yielded impressive results. For example,
blood pressure is estimated to be 60-65% inherited; only 35-40% is
determined by diet, exercise, learned stress responses, smoking, and
other environmental factors. There is pretty good evidence that
children of parents with serious psychiatric disorders (schizophrenia
and manic-depression) have a somewhat (not greatly) higher risk of
having the same problems. If one identical twin becomes
schizophrenic, there is a 50% chance the other twin will too. As
mentioned before, more schizophrenic children are born in late winter
and early spring. We don't know why. 
Most personality traits do not seem to be inherited, but there is
one exception--shyness (discussed at the end of the chapter). It has
also been reported that male abusers in a family in England have an
abnormal gene on the X chromosome. However, it is a very rare
abnormality; thus, not accounting for all the anger in the world. And,
some men in the family had the defective gene but were not abusive. 
In terms of other inherited traits, the activity level of 3 and 4-day-
old infants is slightly related to the anxiety level experienced by the
mother during the pregnancy. Hyperactive parents are several times
more likely to have a hyperactive child. Disorders, such as migraine
headaches and asthma, also seem to be inherited. Perhaps
physiological and chemical processes, like hypoglycemia and
proneness to alcoholism or epilepsy, are partly genetic. Identical twins
are frequently similar in terms of enuresis, menstrual complaints, and
nervous habits, like nail biting, or mannerisms, like rubbing their chin;
40
they even describe their anxiety in very similar words, even if they
have been reared completely apart. The power of the genes seems to
be amazing, but we have to guard against exaggerating the role of
genes. 
Frustrations make us upset and making difficult decisions creates
anxiety (see conflicts described above). Pavlov's (see chapter 4,
classical conditioning) dogs had a "nervous breakdown" when forced to
distinguish between a circle paired with food and an ellipse that got
closer and closer to being a circle but was not paired with food. Like
Pavlov's dogs, many judgments we have to make are hard, e.g. is my
spouse joking or serious, is my friend irritated or not? It seems to be
"dog nature" and "human nature" to be stressed when we are
confused and don't know what to do. 
Having an unusual or surprising experience also causes stress.
Donald Hebb found that chimpanzees had no fears until 4 months of
age. After that, familiar objects and unfamiliar objects (except for a
few, like snakes) caused no stress. But familiar objects shown in
unfamiliar ways caused fears, e.g. seeing a life-like model of a
person's head without the body is a scary experience for monkeys.
Most humans are also stressed by viewing a dead or mutilated body. 
Pavlov's dogs and Hebb's chimps acquired these stress or fear
responses without any prior painful learning experiences being
involved. It appears that these reactions are innate in animals.
Likewise, protective reactions are instinctive, e.g. baby rats freeze
(with terror?) when a cat appears. Over 50% of parents of water
phobic children (aged 3 to 8) claim that their child had always been
afraid of water without any traumatic initial experience. Certain
animals learn certain fears very quickly and others very slowly, e.g. a
monkey immediately learns to fear a snake by seeing another monkey
terrified by a snake but does not learn to fear a flower in the same
way. This may be true for humans too. Perhaps other fears, like
speaking in front of groups or encountering a snake, are also partly
built into many humans at birth. 
Just because you may have inherited a problem, such as being shy
or hypertensive, does not mean that you are helpless. It does mean
that, compared to others, you may require more effort--relaxation or
practice or desensitization or correcting one's thinking--to overcome
your constitutional tendency of fear, hyperactivity, speech anxiety, or
whatever. 
Since drugs (legal and illegal) influence our mood and stress
responses, it suggests that internal chemical factors, such as our
hormones, might influence our emotions too. The high percentage of
women who feel differently before their period further suggests this is
true. Indeed, it is important that every woman plot her feelings and
moods to determine if there is a cycle involved. 
41
Recent physiological research suggests that fears do not
necessarily involve the cerebral cortex; sensory nerves in animals,
involving hearing, go directly to the amygdala which triggers
adrenaline (fear reaction). This may help explain how we humans (if
we are wired the same way) can be scared without knowing why. 
Operant and cognitive theories about anxiety 
Feeling stress and anxiety may involve all three kinds of learning--
classical, operant, and observational (see chapter 4). Remember Little
Albert and classical conditioning? The loud "bang" was paired with the
rat a few times and Albert became afraid (a little) of the rat.
Obviously, this occurs; many people have been hurt in certain
situations, like auto accidents or climbing on something, and
developed a fear (many, of course, do not learn a serious fear in the
same situation). But psychologists are learning that classical
conditioning in humans is far more complex than just pairing a neutral
stimulus (S) with a situation (UCS) that automatically arouses a
reaction, like pain, fear, saliva, attraction, etc. Let's learn a little more
about that. 
Researching the development of fears is difficult because
psychologists can't experiment with people and try to produce a
phobia. It wouldn't be ethical. Instead, clients come to therapists with
full blown fears; often they are unable to tell us how their fears
developed. On the other hand, if you asked a psychologist how a fear
could be created, he/she probably would suggest pairing something
painful (shock) or scary (loud noise) with a harmless object (say a
basketball). This is a classical conditioning procedure, but it is not
likely to work. Remember: if Little Albert had been a little older,
Watson's method (classical conditioning) would not have worked. If
Watson had tried to condition fear to a white block of wood instead of
a white rat, it wouldn't have worked (see last chapter). The CS-UCS
connection (ball with shock) proposed by the psychologist is not
reasonable; it isn't believable that a basketball will shock you, so
reason can override conditioning. But, if you are told (and believed)
that the basketball is filled with a dangerous gas which might explode
if electrical shocks disturb the air within 10 feet of the ball, you would
probably respond with fear if you were shocked holding the basketball
and, later, you might fear the basketball alone. Many of our fears
seem reasonable to us, but not to others. 
A particularly fascinating study about creating fears was done 30
years ago by Campbell, Sanderson & Laverty (1964). Working in a
medical setting with medical students as subjects, they paired a simple
stimulus--a light or a tone--with a common drug (scoline, used in
surgery) that stopped muscle action for about one minute. A person's
reaction to temporary paralysis is panic, mostly sheer terror at not
being able to breathe (even though they know what will happen). Two
results were noteworthy: (1) the conditioning took only one trial, i.e.
the panic reaction occurred every time the light or tone alone came on
after that, even though there is no "rational" connection between a
42
light and being paralyzed. It was one trial learning, just like in a
serious accident. (2) The terror response never diminished. Naturally
the experimenters tried to remove the fear. But they couldn't. They
followed, according to learning theory at the time, the extinction
procedure of presenting the conditioned stimulus--light or tone--
without the unconditioned stimulus--the drug. They provided 100
extinction trials. The fear response did not diminish! The conclusion at
the time was that fears may not go away, maybe they are just
overridden with stronger relaxed responses. 
The old conception of classical conditioning was that an association
was learned when a CS and an UCS were paired together several
times. That is still the essence of classical conditioning. But, thirty
years ago we assumed the mind had nothing to do with this
conditioning process. Today, experts say the CS arouses expectancies
about the UCS (actually we develop a mental representation of the
UCS) and then, as we have experience with the UCS, we evaluate and
develop different reactions to the UCS which, of course, influences the
final conditioned response (CR). Clearly, a lot of mental events
influence the CS-UCS connection. 
According to Davey (1992), the new theories suggest a
conditioning-cognitive sequence is like this: 
1
2
3
4
5
Conditioned
Stimulus
(CS)
Outcome
Expectations
Cognitive
conception of the
Unconditioned
Stimulus (UCS)
Evaluation
of the UCS
Response
(CR)
Conditioned
Response
(CR)
Steps 2 and 4 are places where cognitive factors can affect the
conditioned response (CR). How is this done? Consider this example, if
your lights dim slightly before a very loud noise, what you think all this
means makes a great difference in how you respond. If you think the
dimming lights and noise means an earthquake is occurring or that
your house is falling on you or the electrical system may set the house
on fire, you will probably have a strong panic reaction. If, with a little
experience, you learn that your huge new sound system dims the
lights right before your favorite music blasts forth, you will soon be
having a pleasant reaction to the dimming lights. If someone had told
you to expect the lights to dim, your startle or fear response would be
slight even the first time. If you believe the dimming of the lights is
perfectly normal and poses no danger, you have a different reaction
than if you believe you have overloaded the circuit and caused a fire
hazard. Beyond all this cognitive influence on a classically conditioned
response, recent research has found that experience with the UCS (in
this case an unexpected loud sound blast) without the dimming lights
(during the daytime) can affect your conditioned reaction too. Being
told by an expert that loud sounds damage your hearing permanently
will also influence your conditioned reaction. Likewise, observing your
reactions to the CS or the UCS as well as using various coping
strategies can alter your conditioned response (CR) to the conditioned
43
stimulus (CS). So it is far from a simple mechanical reaction. That
huge brain wasn't added to your spinal cord for nothing. 
Since many experiences and thoughts will influence how we
cognitively evaluate the UCS, and, in turn, change our CR, it is
possible that Campbell, Sanderson & Laverty could have reduced the
medical students' fear response to the light by administering the
paralyzing drug (UCS) 100 times (instead of the CS--the light) so that
the subjects would become less frightened by the drug's paralyzing
effects. Perhaps, if the subjects had been told and shown that it was
impossible for the drug to be administered again, the fear response to
the light would have declined rapidly. Perhaps, if the subjects had
been told that they could overcome the fear reaction to the light and
given training for doing so (with the light being left on while they
"talked themselves down"), their response to the light would have
become less intense. Also, if the light had been presented many times
before the drug was administered, the reaction to the light may have
been easier to extinguish. Science is just beginning to learn more
about how cognitions interact with conditioning. Cognitive methods are
a new tool for expanding self-control in many areas. Some fears are
unreasonable and harmful, some are reasonable and helpful, e.g. the
anorexic's totally unreasonable fear of food making her fat and the
heart attack victim's reasonable and helpful fear of high fat food. In
time, the anorexic can change her mind about her body and the
person with a heart condition can forget to watch his diet. 
There are many other mysteries about fears. New conditioning
theories help explain these things. Question: How do some people
become phobic without ever having a painful or traumatic experience?
Many people are afraid of snakes or mice but have never been bitten.
Almost no one who is afraid of flying has been hurt in a plane crash.
Lazarus (1974) reported that only 3 percent of his phobic patients
could recall an actual event that might have caused their fear. Rimm,
et al. (1977) found 50%. Actually, persons who are physiologically
unable to feel pain still become anxious and fearful just like the rest of
us (Derlega & Janda, 1981); why is this? Answer: Davey provides this
example of a fear of public transportation developing without obvious
trauma: you see an unknown person die of a heart attack on a city
bus, so the connection is made but it has no effect on you until much
later when your father dies of a heart attack, after which you become
very afraid of riding the bus. Research also confirms that simply
thinking about all the horrible things that could happen in a scary
situation, say giving a speech, can increase your fear response.
Similarly, as we will see in a later section, you can learn fears from
models or family traits and never have any painful experience
yourself; these vicarious experiences presumably change your
"outcome expectancies." 
Question: Why do many people have a truly traumatic experience,
like a very painful dental treatment, but never get phobic about going
to the dentist? Answer: If you went to the dentist several times before
experiencing serious pain, that might prevent a CR of fear. Also, a fear
44
may not develop if you are able to deny that the UCS (the root canal)
was awful, in the same way the dying person denies he/she will die.
Various mental strategies help us neutralize a threat or UCS, e.g. we
minimize a stress ("Lots of people suffer more") and/or push it out of
our awareness ("Just forget about it, it isn't worth getting upset about,
think positively"). Giving people information about scary medical
procedures can reduce their fear or panic them. It is not possible to
cleanly separate conditioning from cognition. 
Operant conditioning and stress 
Obviously, some fears have payoffs, i.e. immediate positive
reinforcement. Fears of the dark get attention from parents at bedtime
or some one to hold our hand walking in the dark. A fear of dealing
with a banker or other authority may get someone else to intervene
for you. Fears may get sympathy. (Of course, many fears are fun, e.g.
hide-and-seek, the roller-coaster, the spook-house, the horror movie,
etc.) 
More often negative reinforcement is involved in fear development
(see chapter 4). Fears are self-developing if you run away from and/or
avoid the frightening situation. Let's take a fear of elevators as an
example. Suppose you have an important appointment on the 69th
floor. But you fear heights, especially in elevators. So, you get more
and more anxious as you approach the building. Walking towards the
elevator, you think of the height, the long fall and the terrible accident
if the elevator fell, and you imagine what it would be like if there were
a fire at the same time... Your mind goes crazy. You are so sweaty and
scared you can hardly push the "up" button. Then, before the elevator
opens, you say to yourself, "I'm not going through this kind of hell;
forget this." You may not even notice it, but as you walk away from
the elevator, you feel a great relief, enormous stress has been taken
away. This relief is negative reinforcement. Of what? Of what you were
just doing! Being terrified of elevators and running away. So, you will
be even more afraid of elevators in the future. 
The possibility that running away from a fear strengthens it has
important implications to all of us (beyond the old rule about climbing
back on a horse as soon as possible after being thrown). Every time in
a lecture you are unclear about something but decide not to ask about
it in class, are you learning to be afraid of asking questions? Every
time you want to talk to someone or go to a party but decide it would
be more comfortable not to do it, are you increasing your shyness or
your anxiety at the next party? This theory doesn't explain the origin
of an irrational fear, only the growth. Later in this chapter we will see
that it is usually important to expose your self to a fear, not avoid it.
Still, there is much more to understand about the care and keeping of
fears. 
45
Thoughts and emotions
Humans have always had to cope with fears and self-doubts.
William James, 90 years ago, emphasized the importance of the sense
of self--the "me" as I see me in terms of "Who am I?", "What do I do?"
and "What do I feel?" Likewise, more recently Carl Rogers, Abraham
Maslow and other humanists have attributed a central role to the
self-concept, which is another aspect of the cognitive dimension. We
want to feel good about ourselves which usually involves being
accepted by others. We strive to express our true selves--to actualize
our best selves. According to self theory, stress in part comes from
conflicts (1) between our actual self and our ideal self, (2) between
conscious and unconscious perceptions or needs, and (3) between our
view of reality and incoming evidence about reality. Epstein (1982)
adds two more stress-producing conflicts: (4) between differing beliefs
or values we hold and (5) between our belief of what is and what
should be. So, values and doing or being right affect our stress level. 
We all strive to make sense of our existence. Since we can
influence our future, we feel some responsibility for our lives.
According to the Existentialist anxiety comes from the threat of
nonbeing--death and from the dread of having to change (thus, a part
of you dies) to become something different. Fears are attacks from the
outside, whereas anxiety reflects an internal threat to our very
essence as a person. Anything that questions our values, anything that
alienates us from others or from nature, and anything that challenges
our ideas about the meaning of life causes anxiety. According to this
theory, anxiety is not learned, we are born with it, it is the nature of
humans. Serious anxiety reduces our ability to guide our lives and we
end up feeling life is meaningless; that is called existential anxiety
For decades, the Adlerians have contended that over-demanding
parents produce anxious, insecure children, perhaps because the
children never succeed in becoming what they "should be" in the eyes
of the parent. Many years ago, a study showed that the closer a boy's
self-concept was to his mother's ideal, the less anxious he was
(Stewart, 1958). Very recently, addiction counselors have
contended that addictions of all kinds are a way of diverting our
attention away from a deeper concern, usually self-doubts and low
self-esteem. If a person sees him/herself as defective, insecure,
"nervous" or fragile, it seems likely that they are going to experience
more stress and respond less effectively than a secure person. See
chapter 14 for ways to change your self-concept and expectations of
yourself. 
Eighty years ago, Morton Prince suggested that a phobic person
was afraid of having a panic reaction, rather than being fearful of the
situation, such as heights, trains, or open spaces. In short, our
expectations produced our fears. 
46
Our greatest fear is fear itself.
-Franklin D. Roosevelt
Fear brings more pain than the pain it fears.
Several more recent theorists (Bandura, 1977; Ellis and Harper,
1975) believe we can think or imagine ourselves into almost any
emotional state. They say our thinking--our cognition--produces our
feelings, not classical conditioning. The focus in this section will be on
our inner experience--our thoughts--interacting with the external
world to generate anxiety or calm. 
Past experience determines our view and evaluation of events,
others, and our selves, including our beliefs about our ability to handle
certain situations. Our beliefs and interpretations of the frightening
situation determine our actions and feelings to it. But the process is
complex. For instance, cognitive or social learning theorists believe
there are several steps involved: first we must perceive the situation
including our gut responses (our perception may be realistic or
distorted), second we evaluate the situation (as important or minor;
awful or good), third we assess our ability to handle the situation, and
finally we decide what to do and respond with feelings and actions.
Let's study this process in more detail to see how it results in fear. 
The cognitive theory is clearly a very different notion from stress
based on an inborn impulse, an innate need, an automatic reaction, or
conditioning (like Little Albert). This theory is also different from
Freud's unconscious processes, although some of the cognitive
processes may be semiconscious. Cognitive theory returns the mind to
a central role in psychology; it contends that our conscious cognitions
(thinking) largely determine what we do and feel. Our minds work in
wondrous ways and may be rational (accurate) or irrational (wrong),
as we will now see from many examples. 
How thinking can produce stress and fears in several ways
Within current psychology theory, cognitive explanations of stress
are fairly new, at most 20 to 25 years old. So, the theories are not
well integrated and organized, as yet. I will start with a brief, crude
overview of how we think our way into being upset (when there is little
rational reason for the fear). Then I will give you some more detailed
explanations and examples of specific kinds of thinking that produces
or reduces stress. Finally, near the end of the chapter we will
summarize the methods used to correct the thinking that causes
irrational distress. 
This is an overview. More-intense-than-necessary fears, worries,
self-doubts, anxiety, etc. may be caused 
47
by merely observing someone else--a model--who has
excessive fear or nervousness, and learning to respond the
same way (see discuss of modeling in chapter 4), 
by learning to distort incoming perceptions so that the situation
is made to look worse than it is by these faulty perceptions,
e.g. blushing may interpreted as making a fool out of yourself
or speaking too softly to be heard may cause the listener to
frown which is then interpreted as disapproval, 
by applying certain unreasonable personal beliefs or
expectations to the perceived situation so that
disappointments, anger, and/or a sense of inadequacy are
immediately created by these irrational thoughts, e.g. thinking
that others will think you are unattractive or believing that brief
pauses in your speech will bore the listener, 
by acting on a variety of faulty conclusions an excessively
stressful situation may have long-range consequences, e.g. by
falsely believing we are boring or can't answer the other
person's questions, we abruptly terminate the interaction or by
having fantasies of some horrible outcome which literally scares
us "out of our wits," we do poorly and the situation gets out of
our control or by self-critically using this stressful incident and
failure experience to further lower our self-concept, a serious
self-esteem problem develops, etc., etc. There are an infinite
number of false beliefs; every human has some, many have
many. 
These are some of the basic ideas of cognitive theory. There are
many different kinds of thoughts that cause stress and fears. Cognitive
processes have become the main focus of psychological treatment in
the last 15 years or so. 
Observational learning and cognition
In chapter 4, we saw that one could learn to be aggressive from
watching a model. In a similar way, we can learn fears too (Bandura &
Rosenthal, 1966) from watching a fearful person. If a parent has an
obvious fear, say fear of flying or of storms or of dealing with
authorities, his/her children are likely to assume there are great risks
involved and be afraid of these things also. I once saw a client who's
entire family had a fear of heights, especially docks over water. They
passed it on, via modeling, from generation to generation. 
Cognitive theory says both reasonable and unreasonable fears
(phobias) are based on thoughts. Of course, it is logical thought that
enables us to distinguish between rational fears and irrational fears,
but for the frightened person this differentiation is difficult. Yet, our
survival depends on cognition--recognizing real dangers, like driving
while drinking or smoking while lying in bed or going into business
with a dishonest partner. But, why do so many of us learn to greatly
fear less dangerous situations, such as asking an attractive person for
a date. Could it be a crushing blow to our ego even if the person who
turns us down hardly knows us? (No, if we are secure; yes, if we are
48
overly self-critical.) Somehow the ordinarily rational cognitive
processes run amuck and exaggerate the dangers, as when beginning
spelunkers think the cave will crash down on them or speakers fear
the audience will think they are dumb or people avoid revealing their
personal opinions and intimate feelings. Let's see how this might
happen. 
Most phobias are groundless and excessive, such as a fear of
harmless bugs, dirt, worms, meeting people, speaking to a large
group, and heights. Hauck (1975) suggested that these harmless
situations are associated with fantasies of horrible consequences (like
the fear of elevators). Thus, our own scary ideas become the "pain"
paired with the situation to produce a fear reaction. For example, the
shy person thinks about meeting someone and then imagines not
knowing what to say and becoming terribly embarrassed. And, thus,
he/she becomes even more shy. Likewise, most of us have at least a
mild fear of the dark. Relatively few people have been attacked in the
dark, no one by ghosts or monsters. Yet, at age 3 or 4 (as soon as our
imagination develops enough) we begin fantasizing scary creatures
lurking in the dark. Our own fantasies create our fear of the dark. 
We can easily forgive the child who is afraid of the dark. The real tragedy is when adults
are afraid of the light.
Of course just saying "fears come from irrational thinking" is not a
very complete explanation of behavior. The question is: "why and how
do we learn to think irrationally?" Bandura (1977) says false beliefs
come (a) from faulty perception (like believing your black neighbors
are more violent than your white ones because TV News picture more
blacks as criminal suspects) and (b) from faulty conclusions based on
insufficient evidence (like believing that this airplane you are boarding
is likely to crash because you have seen some terrible crashes on TV
lately). But why the faulty perceptions and conclusions? There are lots
of ways for our thinking to become irrational, so we will discuss this in
some detail. Also, in chapter 6 we will learn more about how
depression and low self-esteem seems to be produced by negative
self-evaluative thoughts; in chapter 7 we will see how anger may be
produced by negative thoughts about others, etc. (But which comes
first, the idea or the emotion? Cognitive theory says the idea, but it is
hard to believe that emotions have no role to play in producing some
of the irrational thinking in the first place, right?) 
Faulty perceptions and irrational reactions  
Anxiety and fears may result from how we perceive and react to
situations. It may help to separate the faulty perceptions, i.e. learned
49
biases or distortions that take place in the process of perceiving the
situation, from the irrational ideas, i.e. almost instant irrational
reactions we have to that situation, such as "they shouldn't be doing
that" or "I should be doing better than this" or "I can't do anything
about this mess." 
The faulty perceptions occur when our erroneous expectations,
fears, or wishes alter how we see other people and ourselves. We have
a certain mental "set" before the event happens which causes us to
see the situation in a certain way--we give it our own slant. Examples:
a person desperately wants to have a good relationship with his/her
lover, and fails to see the lover's loss of positive feelings and interest.
A person wants to please others so much that he/she isn't even aware
of his/her own needs. A person expects to be inadequate and so sees
only his/her weaknesses and doesn't see his/her strengths or
opportunities. A person has a pessimistic outlook, so every event is
seen as the beginning of a catastrophe. A person has a severe self-
critic, so every action he/she takes is seen as something to be
ashamed of. Many of these faulty perceptions, called "maladaptive
schemas" by Young (1989), arise from emotions or needs and
obviously cause stress. 
The irrational ideas are often an instantaneous judgment that
what is happening shouldn't be happening. Thus, Albert Ellis refers to
"musturbation," i.e. believing that things must go the way I want them
to, and if they don't, I have a right to get terribly upset. This demand
for things--everyone love me, I be successful, don't blame or hurt me-
-is certainly going to produce stress, especially when the demands
aren't met. These demands surely arise from a long history and a
complex variety of emotions, thoughts, needs, fears, and hopes. These
cognitive-emotional demands that life unfold differently produce, in
turn, many new and disturbing emotions. This theory, which is the
basis of Rational-Emotive therapy, will be described extensively in the
next chapter and in methods #3 and #11 in chapter 14. 
Can we handle it?
As mentioned before, the same stressor, such as having to give a
speech, is perceived and responded to very differently by different
people. Jane would want to get out of doing it, be unable to think of
anything worthwhile to say, and be certain that she would mess up
and say stupid things. Another person with no more speaking
experience might be thrilled, be eager to begin gathering material, be
sure she has important things to say, and fantasizes doing well (in
spite of some anxiety). The event has very different meaning to these
two women; their expectations of themselves and others are entirely
different. 
Life is 10% what you make of it and 90% how you take
it.
50
Bandura (1986) as well as Richard S. Lazarus (1984) and his
colleagues believe that stress and anxiety primarily arise when we
believe we can't handle the approaching problem. Obviously, this
involves an appraisal of the nature and seriousness of the threat in
comparison to the kind and strength of coping mechanisms we think
we are capable of using. We can be scared because the stressor
(problem) is seen as overwhelming or because we believe we have no
way to escape or solve the problem. The questions we ask ourselves
are: 
1. Is something important to me at stake? If yes, am I in trouble?
These are complex judgments. But the answers can center on three
areas: (a) seeing the harm as already done, "This is awful, I can't give
a speech," or (b) foreseeing possible losses, "Yes, a threat of _____
severity is coming" or (c) seeing the situation as a challenge, "Giving
the speech will be hard work and scary but it's a real opportunity,
which I can handle." 
All other factors being equal, a threatened person, like Jane, would
probably do more poorly and be more stressed than a less threatened
person. However, as we mentioned earlier and will see in the next
paragraph, that isn't necessarily the case. It is possible that the more
anxious person would work harder on the speech than a more
confident person, and as a result of the thorough preparation do
exceedingly well and feel fairly confident during the speech. In short,
the perceived threats are reduced by seeing solutions (see next step). 
2. "What can be done about this threat?" Coping refers to our
attempts to manage external and internal demands or stress; it
includes our thoughts, attitudes, skills and actions. This book is filled
with coping skills. Our estimate of our own ability to cope is based on
many factors, including previous experience in similar situations,
exposure to self-help information and effective teachers, self-
confidence and risk-taking in general, awareness of how well your
personal coping skills compare to others', and faith in support from
others (Holroyd & Lazarus, 1982). Self-efficacy is discussed later and
extensively in method #9 in chapter 14. 
Some of us are risk-takers and some are not. Siegelman (1983) writes
about risk-taking in important areas of our lives, such as careers and
relationships. Risk-taking is a psychological process involving decision-
making, attitudes about change, self-concept, and fear of failure. She
describes three kinds of risk-takers: (a) Anxious ones who make big
decisions only with difficulty, after lots of time, effort, indecision and
worry. (b) Balanced ones who make big decisions carefully, focusing
on getting a good outcome and not preoccupied with failing or being
perfect. They are flexible, giving more time to important decisions and
handling situations differently. (c) Careless ones who make big
51
decisions quickly and with unjustified optimism. They deny their
anxiety and don't think much about the situation before or afterwards.
If you take risks, which type fits you best? Obviously, too much fear
inhibits us too much and too little fear doesn't inhibit us enough. 
Decision-making is known to deteriorate under intense or prolonged
stress; we become confused and irrational emotions may take over
(Janis & Mann, 1977). See chapter 13 for ways to improve decision-
making as a part of coping with stress. 
How and what you think determine your stress level
Humans are constantly anticipating what is going to happen,
sometimes accurately and often times incorrectly. We especially dwell
on the good and bad possible consequences of our actions and
choices. We can imagine how others will feel and act in the future. We
can understand and misunderstand why others do and feel the things
they do. All these cognitive abilities can serve us well or poorly; careful
planning for the future can help us cope and reduce our stress;
pessimistic predictions can make us miserable. For some reason, in
our current culture, we seem very unaware of the many ways we could
be viewing and interpreting a situation but aren't. Here is a classical
example of cognitive processing: 
Suppose you are waiting for your boy/girlfriend who is half an hour
late, which is unusual for him/her. You will think, "Why isn't he/she
here?" And, you may answer the question from several viewpoints
(called schemata by cognitive psychologists) or ways of understanding
the situation, e.g. you can apply a rejection interpretation: "he/she
isn't very concerned about or interested in me," or a threat
interpretation: "I wonder if he/she has met some attractive person on
the way here," or a catastrophe interpretation: "Oh, God, I hope
he/she hasn't had an accident--I heard a siren a minute ago," or a
shame interpretation: "I hope no one sees me waiting here, it's
embarrassing to be stood up," etc. All these interpretations would be
wrong if he/she simply got caught in traffic. Yet, each different
interpretation leads to a different emotion. But, you don't have to
force the data into any category (interpretation), you could refuse to
draw a conclusion and just find something else to do until the
boy/girlfriend shows up." But, most of us have our "favorite"
expectations or schemas or ways of looking at things--it is part of our
personality. By becoming aware of our tendencies to take certain
viewpoints that may be wrong, we can start to change by testing the
validity of our interpretations and opening our minds to more accurate
ways of understanding our situations (see the later sections describing
self-help methods). 
Let's consider the kind of cognitive schemas or structures of
agoraphobics that lead to feeling afraid of having a panic attack
(Hoffart, 1993). Such patients have certain beliefs: (1) once anxiety
about becoming terrified starts, it doesn't stop and just gets more
intense, (2) specific symptoms will lead to a disaster, e.g. rapidly
52
beating heart means a heart attack is imminent, dizziness will result in
your passing out, mental blocking indicates you are going crazy, and
(3) the only way to avoid death or other serious disaster is to get out
and keep out of those situations--to avoid getting scared and escape
immediately. So, what are the consequences of this kind of thinking?
They avoid situations that may bring on panic; they are very cautious
in public situations (avoid excitement and stay close to exits); they try
to control the symptoms (lean against wall when dizzy); they have an
escape plan, carry tranquilizers, go with a friend only on nice days and
when they are feeling good. In short, by so carefully avoiding the
scary situations, the agoraphobic never questions or tests his/her
beliefs about fears, so the phobias only grow, never shrink. So, to
reduce fears, the fundamental bases or beliefs (1, 2 & 3 above) on
which fears are built must be confronted, tested, and proven wrong.
Expose yourself to the feared situation and find out you don't die,
indeed the fear or panic decreases. 
In case you have difficulty believing that thoughts can have
powerful impact on fears, consider this interesting but unusual
example of how thoughts can radically influence our strong emotions.
Scary sports, like parachuting, give psychologists a rare opportunity to
repeatedly observe the relationship between thinking and fear. An
interesting thing happens as we become more experienced
parachutists. As one would expect, the beginning parachutist
experiences increasing stress immediately before the time to jump.
He/she is fairly relaxed the previous day and during the night. Early in
the morning on the day of the jump, there may be some mild
excitement. Even the ride to the airport is pretty calm. As he/she
gathers the equipment and prepares to board the plane, the anxiety
rises. As the plane takes off, his/her stress increases, until there is
very high anxiety while waiting for the "ready" signal from the
jumpmaster, approaching the door, looking out, and jumping. Few
people do this the first time without feeling terror ...for a few minutes. 
Now, what happens with an experienced parachutist? Well, he/she
is calmer than the beginner during the last few minutes before the
jump. That's no surprise. But why is he/she more calm? Apparently
because he/she is busy thinking about and planning or checking every
detail of the jump: Is my equipment in order? Do I remember what to
do? Where's the landing site? Where are the power lines? What's the
wind direction and speed? Cognitive functions are dominant--taking
care of business--and override the fear response. What happens with
the beginner? He/she is thinking about: Will the jumpmaster see that
I'm scared? What if the plane's tail hits me? I hope I don't freeze. I'm
really scared. Oh, God, I don't want Ann/Joe to see me splattered on
the ground. Again, our thoughts seem to determine our feelings. 
There is another interesting finding: the experienced parachutist is
more anxious than the beginning parachutist on the previous day,
during the night, early in the morning getting ready to go to the
airport, and after the jump is completed. Why? We don't know why.
Perhaps the total tension is about the same for experienced and
53
beginning parachutists but seasoned jumpers concentrate on
accomplishing the task (like professional performers on stage) and
have to release the stress before and after the jump. Epstein (1982)
points out the similarity to being alert and calm during a near accident
but becoming shaky and scared afterwards. 
If certain thoughts can reduce stress, other thoughts should be
able to increase stress. Some interesting research by Andrew Baum
deals with persons who had been in Vietnam or near the nuclear
accident at Three Mile Island (Adler, 1989). Persons who continued to
suffer intense prolonged stress had many more intrusive disturbing
thoughts about their experiences than persons with the same
background who experienced less stress. The question is: does more
intense physiological reactions of stress lead to more worried thoughts
(seems likely) or do distressing, unpleasant thoughts raise our stress
level (seems just as likely)? Another question is: do low stress people
just avoid unpleasant memories and thoughts or have they handled
the stress in some other way? One theory, suggested by Wegner
(1989) and Pennebaker (1991), and supported by some fascinating
studies, is that trying not to think about something stressful (i.e.
denying, suppressing, or not disclosing) actually results in more
uncontrollable negative thoughts about the situation. The deniers and
non-talkers believe they are solving the problem when actually they
may be making it worse. What is a better solution? Wegner and
Pennebaker and almost all insight therapists would say these people
need to think and talk about their stressful experiences and express
fully their emotions. Cognitive researchers disagree, believing some
people simply think about traumatic experiences differently than
others and, thus, experience different levels of stress. Thus, cognitive
therapists focus on changing the thoughts, not expressing the feelings.
Research of this reduction-of-feelings vs. cathartic disclosure issue is
badly needed. 
Self-confidence in coping skills  
Naturally, if our perceptions and thoughts determine our feelings,
then it is a small step to seeking mind control methods, which the
Greeks did 2000 years ago. If methods for altering your own thoughts
are important, then your faith or self-confidence in using your mind
logically and effectively becomes important. Bandura (1977, 1980,
1986) and his Social Learning Theory deserves much of the credit for
highlighting the notion of self-efficacy. When cognitive psychology
filled the void of behaviorism in the 1970's, the view of man returned
to "man is a rational organism" (or, if not rational, at least controlled
primarily by the mind). The conscious mind preoccupied psychologists,
instead of Skinner's behavior and environment, Freud's unconscious
instincts, or psychotherapy's emotions. A cognitive orientation
suggested that solutions to our problems involve acquiring the skills,
knowledge, and confidence necessary to handle the current situation.
That sounded reasonable and hopeful. Thus, the big push arose in the
1970's for cognitive self-control and self-help. And that mental set
determined that I sit here day after day summarizing how you can
54
better use your mind to do what you want to do. Psychologists (Moos
& Billings, 1982) have identified many coping skills; see the later
section on "How to Handle Stress." We will look deeper into the role
played by our self-confidence as a self-helper, called self-efficacy,
later in this chapter and in chapter 14. 
Does thinking explain all fears and anxiety?
Cognitive theory says that intense, specific fears are not caused by
something very painful or frightening being paired with the scary
object or event (illustrated by Little Albert in chapter 4) nor is some
vague or unconscious anxiety the source of a phobia. As we have
seen, the cognitive explanations of unrealistic fears and anxiety are (a)
that the perceived threat somehow becomes greatly exaggerated or
(b) our capacity to deal with the threat is seen as very inadequate or
(c) both. That is, we are saying, "This situation is horrible" and/or "I
can't handle it." 
It certainly is true that one doesn't have to have a traumatic
experience to acquire a specific phobia or intense chronic anxiety. Yet,
as already mentioned, basic learning principles could produce a phobia
or serious anxiety without a painful trauma being involved. More
examples: just imagining thousands of times making a fool of yourself
by making comments in class can create a fear of speaking up in class.
Avoiding approaching interesting people for years can make it too
scary to do. Moreover, cognitive psychology still has no clear
explanation of why the mind of a claustrophobic person exaggerates
the ideas of suffocating, being trapped and closed in, and loosing
control, while another person suffering from panic attacks fears open
spaces and is convinced that heart palpitations means he/she is having
a fatal heart attack. What makes the mind of a person with a fear of
flying jump to the conclusion that a crash is imminent? (Maybe
because his/her emotional system, based in part on non-cognitive
conditioning, is responding like crazy, in spite of what the logical part
of the mind is telling him/her.) 
In any case, while the Social Learning theorists make a lot out of
self-efficacy, it is no surprise that a person terrified by a large snake
will say "I can't get close to that snake," and that this behavioral
prediction is accurate. So what, if ratings of self-efficacy correlate
remarkably well with actual behavior? Does that prove thoughts
produce the fears? No, it's probably the other way around. Most people
simply have a good idea of how well they can handle a situation. I'm
pretty sure self-efficacy does not explain all behavior, but building our
feelings of self-efficacy is surely one of our better methods for gaining
some control over our lives. 
This three way connection between (1) appraising the
dangerousness of a situation, (2) evaluating our ability to handle the
situation, and (3) responding with fear or confidence in that situation
doesn't provide us with a complete scientific explanation of a phobia!
How and why does the belief develop that this harmless snake will hurt
55
me in some horrific way? How does the idea that a harmless snake
might hurt me get translated into a false perception of the snake as
life-threatening? Why and how does our cognitive estimate of our
ability to handle a specific situation, such as flying, sometimes
plummet suddenly? Science has not yet explained why and how
exaggerated threats are learned and combined with fluctuating
estimates of our self-efficacy in one specific phobic situation. And how
do those "snakes are horrible" and "I can't stand it" thoughts produce
sheer physical terror instantly? 
Surprisingly, high stress people do not have a lot more stressful
experiences than low stress people (except maybe the 10-15% who
"gravitate toward" serious trouble, usually involving conflicts with
people). It truly seems that stress for most people comes primarily
from the person's own personality or general nature, i.e. they are the
type, often with low self-esteem, that respond more intensely to
environmental stresses that are common in everyone's life. As
scientists trying to explain stress, however, it does little good to simply
label these people as "high anxious" or "lacking confidence." Good
explanations must be more precise and in more depth than that; we
must understand exactly why some people get up tight and fall apart
and others do not. Psychology is not doing a good job in this area, as
yet. 
Cognitive (self-efficacy) theory says, as we've seen, that
individuals interpret the same situation differently; they use different
schemas or interpretations--some see the problem as a minor
nuisance while others see it as a major catastrophe-and assess their
ability to handle it differently--"I can handle it" vs. "it's hopeless."
Thus, the level of insecurity differs from person to person. Okay, that
sounds good, but still the question is why? Some of us deny problems,
while others exaggerate problems. But, why? Some of us overestimate
our ability to handle a threatening situation, some are accurate, and
some grossly underestimate our coping skills. But, why? An effective
theory should be encouraging scientists to explore these whys in
detail: what causes the mental processes that lead, in part, to secure
coping and to overwhelmed panic. What are the origin and history of
the specific thoughts involved in exaggerating a threat? What is the
learning history of the thoughts, beliefs, skills and expectations
involved in becoming good self-helpers? (Limited ideas about how to
build self-efficacy are in methods #1 and #9 in chapter 14.) What kind
of societies, teachers, parents, and people, in what circumstances, find
this kind of information interesting and worthwhile...and who do
not...and why? 
Since Cognitive therapists believe that unwanted emotions are
caused by thoughts, this theory emphasizes the need to change or
remove the harmful thoughts, like self-doubts. (Besides, it's easier to
change thoughts than emotions.) But, when faced with the therapeutic
task of changing these thoughts, many Cognitive therapists turn to a
behavioral method, such as asking the patient to expose him/herself
to the scary social situation, etc. That is, it is easier, in turn, to change
56
behavior than thoughts (and perhaps it is more accurate to say that an
idea or a belief isn't really affirmed by the person until he/she acts
upon it or tests it out in real behavior). Thus, the Cognitive therapist
asks the patient to behaviorally check out his/her dire "it's hopeless"
predictions or conclusions, or the Rational-Emotive therapist directs
the shy client to find out it isn't awful to be turned down for a date, or
Bandura helps a snake phobic with a "I can't do it" attitude to
gradually approach a small snake and learn for certain "I can handle
it," etc. Thus, these therapists, especially the Social Learning theorists,
concentrate on building a sense of mastery (by increasing actual
behavioral competence), rather than focusing on reducing the anxiety
or correcting irrational thoughts or changing the self-talk involved in
self-efficacy. 
More specific directions for reducing fears, phobias, and self-
criticism are covered in the "Ways to handle stress and anxiety" and
the "Special anxiety-based problems" sections. How to stop destructive
self-criticism is discussed in Method #1 in chapter 14. 
Thoughts, emotions, and actions are all interrelated
As you can see, all three modalities--emotions, behavior, and
cognition--become impossibly enmeshed in most real life situations,
much like classical, operant, and observational learning are complexly
intertwined (see chapter 4). Therefore, any theory which attempts to
explain any one of the three modalities, say an emotion like anxiety,
without referring to both of the other two is probably questionable. It
is quite believable that our feelings are partially based on our views of
the world--our thoughts, our beliefs. But our thoughts, views, beliefs,
expectations, etc. are surely influenced by our emotions...and our
behaviors. It is not a one way street. Indeed, Bandura himself
provides an impressive list of ways we mentally justify being
behaviorally unkind to others (see chapter 7). These self-serving
cognitions (or excuses) are surely influenced greatly by emotions and
needs. So, which comes first or which is most powerful: the selfish
thoughts, the greedy emotions, or the mean, self-serving behavior? It
is a foolish question. We can assume all three complexly interact and
grow together. As we accept more of the complexity, we may be on
our way to understanding ourselves. I never told you that humans
were easy to understand. 
It will interest some of you that brain researchers, such as Joseph
LeDoux, believe that emotions and thoughts operate on two almost
entirely different nerve pathways; thus, we can fear a snake while
knowing it can't hurt us. The emotional "startle" reaction to a snake
might even be faster than the mental awareness of what it is that
scared us. He also says it is likely that recognizing a person is
processed by a different set of neurons than the ones that produce an
emotional dislike for that person (and, of course, we may like or dislike
a person without knowing why). It is also possible that early emotional
memories are, for this reason, powerful without any cognitive
memories of those experiences. So, we simply don't know much yet
57
about the interconnectedness of emotions and cognitions. There are
researchers who doubt that fears and anxiety are produced by
cognitions alone and that fearful emotions can be reduced by only
changing our thinking. Thoughts, emotions, and actions are so
intertwined that possibly you can't change one without modifying the
others, but there is no guarantee that changing one, say your thinking,
will always change another part, such as your fears (Beidel & Turner,
1986). For self-help, you'll need to use all the methods--cognitive,
emotional, and behavioral. 
Next we turn to a much older and more complex theory explaining
anxiety. It is partly cognitive too; it involves very intricate mental
processes, including coping and moral judgments. But, it also
recognizes innate biological drives, strong emotions, and unconscious
mental processes. No one can thoroughly explore and understand
human behavior, especially anxiety, or their own psyche without
knowing a little about Freudian theories. 
           
Psychological Theories
Psychoanalytic views 
Freud was an acute observer. However, at times he seemed to
have weird ideas, so much so he was ridiculed by his peers. But when
his ideas are thoroughly understood, they often do not seem so odd.
For example, he thought that we experienced "birth trauma" as we
were painfully and abruptly squeezed from our warm, safe, dark, quiet
place in mother's womb into a cold, demanding, changing, confusing,
dangerous world. Weird? Maybe. Maybe not; new newborns are much
more aware than we once thought they were. Freud felt birth was our
first stressful experience and that it influenced later experiences, like
when we were traumatized by mother leaving us for a few hours at
age 10-months or being terrified at age 3 when we thought we were
lost in a store. Surely earlier experiences affect later ones; our feelings
of helplessness, of "something awful is happening," of overwhelming
fear could be traced, in part, back to birth. 
As the first psychotherapist, starting over 100 years ago, Freud
treated many patients with fears and anxiety reactions. He wondered
how these emotions could be explained. His explanation started with
an infant innately driven by its "id" to eat (from mother's breast), to
eliminate, to be comfortable, to be held and loved, and to be touched
and have sensual stimulation. If those needs were not met, the child
experienced anxiety (a mild form of the first stress--the birth trauma).
To meet sexual (love) and death (aggression) needs and to relieve the
anxiety, a part of the id develops into a second part of the child's
58
personality, a thinking, reasoning, perceiving, self-controlling part,
called the "ego". The ego devises many ways of coping, of meeting its
needs, of surviving. One means of coping could be to become
unusually close and dependent on one parent--a daddy's girl or a
mommy's boy. Or it might be to develop a fear of the dark that
justifies demanding that a parent put you to bed and stay there until
you are asleep. Or another way may be to become "sickly" to gain
attention and love. All these things help us feel less scared. As adults,
the ego is still handling "neurotic anxiety" by using "defense
mechanisms" and by developing fears and phobias (substitutes for the
real concerns), psychosomatic disorders, compulsions and excessive
orderliness, obsessions and excessive worries. All of these neurotic
symptoms help control or make up for the basic anxiety of not getting
the love, security, and sensual touching we want. That's not too weird
a notion, is it? 
Understanding how we handle neurotic anxiety was only part of
Freud's task. Freud treated patients with great guilt who had never
done anything wrong; he saw sexual-attention hungry children deny
their sexual interests (remember this was the Victorian era); he saw 5
and 6-year-olds who had a crush on one parent become more and
more like the other parent. So, he adopted the idea from ancient
Greek literature of "Oedipus and Electra Complexes:" we are in love
(whatever that means to a 3 or 4-year-old) with one parent but this is
real scary because the other parent might get jealous and hurt us,
including quit loving us or physically hurt us (castration anxiety!). How
do we handle this scary, threatening situation? With a clever stroke of
genius! We join forces with the competitor, we start using the same
sexed parent as a model. By joining the enemy we have avoided the
war; by identifying with the same sexed parent we have found a
means of controlling the dangerous (and thus scary and evil) impulses
(sexual attraction and hostility) within us. Soon, we no longer crave
physical contact with the parent of the opposite sex; boys of 8 or 10
want to be like their dads; girls like their moms. Young boys start to
think girls are yucky and a secret voice inside may be saying, "Whew!
Thank goodness I'm safe; I'm out of that scary triangle with mommy
and daddy." 
Part of the process of identifying with the same sexed parent is the
internalization of values, the development of a conscience which Freud
called the "superego". The superego, the part that makes us good
and considerate of others, is an outgrowth of the interactions that
many people consider so wicked--the Oedipus or Electra Complex.
Because we, as young children, have known birth trauma,
overwhelming fear and a sense of utter helplessness, and because we
so desperately want love, we handle our fears by developing at age 5
or 6 a set of rules to live by that will help us become a good boy or a
good girl. Rules such as: you should not get angry at your little
brother and try to kill him...or even think of it. You should not wish
you had mommy or daddy all to yourself because the other one would
have to die...and you can't think about that, it might come true. You
should not do sexual things, like try to suck mommy's breasts or feel
daddy's penis...and you shouldn't even think about dirty, nasty acts or
59
parts of the body. All these "shoulds" come from the superego part of
your personality. 
And so it is, according to Freud, that the savage beast within is
tamed by the ego and superego. And so it is that humans become
civilized. But, by the same taming, controlling mechanisms, we are
tormented. The superego makes demands that directly conflict with
the id; it generates guilt and shame when we do immoral things and
even when we have unacceptable urges or thoughts and maybe even
when we have unconscious urges. Freud called this "moral anxiety."
Much of our depression and low self-regard, perhaps our fear of
success and free-floating anxiety, may come from this source. 
Freud's notions of the mind have had a profound effect on how we
humans see ourselves. We will never be the same again. Few minds
have had such wide influence as Freud's. From anxious, tormented,
sick people (and from his own self-analysis), he conceived the mind as
a complex collection of dynamic, constantly struggling forces trying to
control one's life. There are three major parts of our personality: first,
the id, which includes the physical or sexual or love instincts and the
death or destructive instincts. The id wants to have all kinds of fun,
now! Also, it would like to destroy whatever got in its way. 
Second, the ego develops from the id. By using reason and contact
with the external world, the ego tries to satisfy the id's needs as much
as possible without alienating the sources of love. Of course, the ego
has to conceal many of its purposes; that is, they must be
accomplished secretly or unconsciously in a disguised form. This is
especially true after 5 or 6-years-of-age because the third force has
now come into being--the superego. 
The superego demands that we be good; otherwise, it causes us to
feel guilt, shame, and anxiety. The ego has the task of negotiating
between the id and the superego. Of course, they never agree. The
ego can find a few ways for the id to have a thrill and still avoid
chastisement from the superego. It isn't easy, but unconscious
manipulations, denial, fooling ourselves, irrational thinking, etc. help
one part of our personality deceive the other two parts. Furthermore,
the ego must rationally deal with the world, i.e. deal with questions
like: what am I capable of doing, what resources can I make use of,
how will other people react to my actions, how can I handle their
objections, etc., etc. Clearly this boiling cauldron of powerful,
unconscious, conflicting forces inside each of us would create stress,
right? 
Freud saw anxiety as a signal of danger. What danger? The threat
of these childhood memories and urges and fantasies coming into our
consciousness or actually being carried out. Events that happen to us
as adults might set off an old repressed urge or fear, such as losing
love. Immediately, we become anxious--often without knowing why.
To prevent anxiety, all of us develop massive defense mechanisms to
keep hidden the "true" causes of our childhood fears, urges, and
60
shames. Thus, a psychodynamic therapist would assume that an
agoraphobic patient is symbolically terrified by a loss of love or
separation from a caretaker at home (maybe the birth trauma or
castration anxiety or loss of mommy or daddy's love through the
identification process or an actual lost of love due to divorce, etc.). In
short, our irrational adult fears and phobias are neurotic ways of
continuing to cope with childhood traumas. They are manifestations of
our earliest conflicts and stresses. 
Freud wrote 33 volumes, mostly about anxiety. He was a good
writer. Decide for yourself, on the basis of knowledge and reading his
books, how much you will believe of Freud's theories. It is important to
realize that you don't have to agree with everything Freud said in
order to find some wisdom in his writings. You don't have to accept
birth trauma or the Oedipus complex and castration anxiety before you
can believe in defense mechanisms. Indeed, almost all insightful
readers will say, "Oh, I do some things like that," after reading about
defense mechanisms. 
Psychological defense mechanisms
Freud's daughter, Anna, who did psychoanalysis until she died in
1982, summarized several ego defenses in The Ego and the
Mechanisms of Defense (1936). As noted above, the ego protects itself
from three threats: (l) the id, because the urges from the id can
become so strong that they overwhelm the ego, bringing with them
irrational chaos. Thus, we might panic if our sexual or brutally hostile
urges popped into our conscience. (2) The outside world or real
danger. For example, the ego would realize that a child's parents
staunchly forbid any aggression; thus, showing the slightest hint of
murderous urges to them would produce severe anxiety. Likewise, a
fear of driving recklessly or of being rejected by a lover may have a
certain basis in reality. (3) The superego is a threat to the ego too.
The basic duty of the ego is to find some satisfaction for the id. If the
superego detects any immoral aspects in our behavior, there is hell to
pay in the form of self-censure and guilt. The ego tries to avoid this
discomfort. But, keep in mind that, according to Freud's original
theory, the ego defenses are successful only so long as the conscious
part of the ego is unaware that another part of the ego is defending
itself! Uncovering some of your ego defenses may be interesting fun,
but your defenses against really threatening urges or ideas are not
likely to disclose what they are doing to your conscious awareness. 
Anna Freud used the defenses as hints of the repressed, scary
impulses (instincts) that were underlying the patient's troubles. For
example, the goodie-goodie 5-year-old dethroned king, who never
shows anger towards his younger sister, his competitor, is assumed to
be hiding his sibling rivalry. The defenses can also give us insight into
our own mental processes--sometimes mental gymnastics or
contortions. All defenses involve distortions of reality; they are ways of
61
feeling better by fooling ourselves. If we realized these defenses in our
lives, we might handle reality better. Almost all adjustment books
mention these defense mechanisms, even the writers who are
arrogantly critical of Freud. An excellent text about Sigmund and Anna
Freud and the ego defenses is by Christopher Monte (1980). 
Repression: shoving thoughts and urges that are unacceptable or
distressing into our unconscious. This is what happens to the
unacceptable urges of childhood--the ego represses them. Taboo
ideas, like incest, would probably never get into consciousness or, if
they got there, they'd be quickly repressed. Sometimes dreams or
slips of the tongue or attempts at humor reveal our unconscious
motives. For example, if a teacher ridiculed you in class, you might
dream he/she had a horrible auto accident. Or, trying hard to say
something nice to the teacher a few days later, you comment after
class, "Each of your lectures seems better than the next." Or, if you
were unfortunate enough to be asked to introduce your former teacher
at a symposium and said, "I'd like to prevent--huh--I mean present
Dr.___," some might guess the truth. All these speculations about
repressed feelings are just guesses. 
Repression must be distinguished from suppression and
withdrawal. Suppression is more conscious and deals with unpleasant
but not usually utterly despicable acts or thoughts. Examples: You
may want to forget a bad experience or an unpleasant chore to be
done (a term paper to write or expressing sympathy to a friend whose
mother has just died). You just forget to do things or you may
deliberately try to think of other things so you can "settle down" and
function better. It may, indeed, be rational to worry about one thing at
a time (suppressing the other worries) and to withdraw from a
stressful situation. Counting to 10 before acting in anger is another
good example of brief suppression. 
Dissociation: includes processes closely related to repressed and
distorted perspectives or memories (see the discussion in Trauma
above). Dissociation (or something like it) occurs in several forms,
ranging from very common occurrences, like "spacing out" or quickly
forgetting an embarrassing moment, to very pathological conditions,
like flashbacks, Multiple Personality Disorder (now called DID), or
Dissociative Amnesia. It seems to be the nature of the human mind to
select a preferred point of view or theory or "the right way" to do
things. Once you know or "feel" what is "right," then most different
opinions or ideas seem wrong to you. This tendency to accept one side
(point of view) results in rejecting many other perspectives, even if
each perspective holds some truth that might contribute to
understanding/solving a problem. This is called right/wrong or
either/or or black/ white or good/bad thinking. In effect, we lose track
or discount a little part of reality (in order to hold the belief that we
know the truth). If people know you believe one thing, they tend to
assume you disagree with the opposite. Examples: if you believe in
practical courses, they assume you are anti-academic; if they know
you recommend psychopharmacology, they assume you do not
62
advocate psychotherapy; if they know you are a strong advocate of
self-reliance, they assume you seldom vote for a Democrat. 
Usually strong trauma, intense pain, or an identity crisis is
associated with major dissociation. Combat may produce "battle
fatigue" or Post-Traumatic Stress Disorder. Awful accidents, near
death experiences, death of loved ones, physical or sexual abuse,
severe humiliation, and unbearable losses can lead to memory losses,
intense emotional reactions as if you were suddenly back in a
traumatic crisis, numbed feelings (e.g. cutting themselves without
feeling it), depersonalization (robot-like, "I know what is happening
but it doesn't seem like me"), two or more "personalities" inside trying
to control the same person, confused or Fugue states, etc. All these
reactions serve as a defense against pain, fear, helplessness, panic,
and other intense feelings or ideas. It is as though, under stress, our
normal stream of consciousness fails to integrate all of our thoughts,
emotions, somatic sensations, sense of identity, and knowledge of
what happened. Thus, one may remember what happened to them but
forget how they felt. Compared to repression, in dissociative reactions
memories are splintered and distorted, not just lost. Indeed, there is
often a repetition compulsion to repeat some part of the traumatic
experience, experiencing it over and over. We have already read about
dissociation in Trauma above and we will read more about it in Suicide
in chapter 6 and in discussions of serious pathological states in chapter
9. 
Denial: refusing to admit or face a threatening situation. Denial
can be unconscious as when a dying person refuses to admit what is
going to happen or when a person with a heart condition denies that
their overeating or smoking is of any consequence. Denial can be
semi-conscious as when a person refuses to see any problem in a
relationship when it is pretty obvious to everyone else. Denial is
probably quite conscious when a post-puberty young man of 13 says,
usually with a grin, "I'm not interested in girls." 
Research (Roth & Cohen, 1986) has shown that there are two
major ways to cope with stress: (a) avoiding, repressing, looking
away, forgetting, escaping and letting someone else be responsible or
(b) approaching, learning more, obsessing, being vigilant, and taking
charge of planning what to do. The first way (denial) reduces stress;
the second way (sensitization) increases our chances to cope. We all
use both ways, although we may tend in general to be avoiders or
approachers, while in specific situations, like facing surgery, we each
have our favorite way of coping. Which is the better way? 
Denial is probably better when the situation is out of your control
(a sudden crisis or in surgery) and approach is probably better when
you can do something about the situation (avoid or lessen a problem).
The disadvantages of each way are: more stress and useless worry for
the approachers, and more failures to act and lack of awareness for
the avoiders. As you can see, ideally we would use both avoiding and
approaching ways of coping with a particular stress over time. This
63
knowledge about denial is gradually being gathered (Breznitz, 1983).
For instance, Lazarus has found that patients facing surgery who deny
the dangers and have a false sense of security have a better post-
operative recovery (Derlega and Janda, 1981). However, many
patients could have avoided surgery in the first place by carefully
attending to their health. Thus, denial lets us eat lots of fat, relaxes us
during our heart attack, and then again interferes with our taking care
of serious health problems 
Regression: resorting to earlier ways of acting or feeling,
although it is no longer appropriate. Examples: Throwing a temper
tantrum like a 3-year-old at age 18. Under stress an adult might curl
up in bed, suck their thumb, and clutch their old teddy bear. A 23-
year-old experiencing serious financial difficulties might feel an urge to
return to his/her parent's home and let them take care of him/her.
These are not planned actions; they are old habits that return
automatically.              
Rationalization: Giving excuses for shortcomings and thereby
avoiding self-condemnation, disappointments, or criticism by others.
Examples: After stealing from a large company, "they won't miss it.
Everybody does it." After getting about average grades on the GRE
(not good enough to get into Ph. D. programs), "I would have hated
five more years of research and theory anyway." This is called "sour
grapes," from Aesop's tale about the fox who decided the grapes too
high to reach were sour anyway. The reverse is "sweet lemons," an
assumption that everything happens for the best, "failing the GRE's
was a blessing in disguise, now I know I want to become a counselor--
maybe a social worker--and not a Ph. D." 
Projection: Attributing to others one's own unacceptable
thoughts, feelings, impulses, etc. So, the white person with repressed
sexual urges may believe that all blacks are preoccupied with sex. The
moralistic spouse, who is tempted to have an affair, begins to
suspicion that his/her partner has been unfaithful. A slightly different
form of paranoid projection is when a self-critical feeling or idea is
attributed to others. Suppose a young woman from a religious family
has strong feelings against any sexual urges she might have and,
thus, almost never has them. She might start to believe, however,
that others are critical of her whenever she wears a dress that shows
her shape. 
Displacement: redirecting our impulses (often anger) from the
real target (because that is too dangerous) to a safer but innocent
person. The classic case is the frustrated worker, who can't yell at the
boss but comes home and yells at the spouse, who yells at the
children, who kick the dog, i.e. we take it out on the people we love.
Suppose we were very envious of the relationship between our sister
and our mother. Our feelings may never be expressed towards them
directly but take the form of resentment and distrust of most other
women. 
64
Another form of displacement is what Anna Freud described as
"turning-against-self." In the last example, instead of the hatred of
one's sister and mother being turned on women in general, it could be
turned against oneself. This is a commonly assumed dynamic in
depression and suicide. 
Reaction formation: a denial and reversal of our feelings. Love
turns into hate or hate into love. "Hell has no fury like a spurned
lover." Where there is intense friction between a child and a parent, it
can be converted into exaggerated shows of affection, sometimes
sickeningly sweet and overly polite. The feelings and actions resulting
from a reaction formation are often excessive, for instance the loud,
macho male may be concealing (from himself) sexual self-doubts or
homosexual urges. Or, the person who is unconsciously attracted to
the same sex may develop an intense hatred of gays. People, such as
TV preachers who become crusaders against "loose morals”, may be
struggling with their own sexual impulses. 
Identification: allying with someone else and becoming like them
in order to allay anxiety. Remember Freud's notion that the Oedipus
and Electra Complexes are resolved by identification with the same
sexed parent. Other examples: occasionally an oppressed person will
identify with the oppressor, some Jews helped Hitler, some women
want their husbands to be dominant and feel superior to them and
other women. In other cases, a person may associate with and
emulate an admired person or group to reduce anxiety. High school
cliques serve this purpose. A new college freshman may feel tense and
alone and out of place; she notices that most other students are "a
little dressed up," not sloppy shirt and jeans. Her roommates insist on
studying from 7:00 to 10:00 every night except Friday and Saturday;
they are more serious than her old friends and their conversations
reflect these differences. They commented about her "country" accent
and the fact that she didn't watch the news. She started dressing up
occasionally, watched the news, got more interested in politics, and
studied a lot more than ever before. When she went home at
Christmas, her friends told her she had changed and dad commented
that he was losing his little girl. She didn't know it but she had
identified with a new group and learned to feel more comfortable. 
Sublimation: transforming unacceptable needs into acceptable
ambitions and actions. One may convert a compelling interest in
getting a parent's attention into a drive to do well in school. Sexual
drives can be pored into sports. Anger and resentment of the
advantages of others can be funneled into an obsession to excel in a
lucrative career. 
Fantasy: daydreams and their substitutes--novels and TV Soaps--
are escapes, a way to avoid our real worries or boredom. We may
imagine being highly successful when we feel unsuccessful; at least we
feel better for the moment. Actually, we often benefit by rehearsing in
fantasy for future successes. At other times, fantasies may provide a
way to express feelings we need to get off our chest. Fantasy is only a
65
defense when it is an escape. Anticipation of the future through
fantasy is a mark of an intelligent species. 
Many self-help methods use fantasy: covert rehearsal, covert
sensitization, desensitization, venting feelings, decision making,
empathy, increasing motivation and awareness and many others. If
fantasies can be therapeutic, then they can be harmful, e.g. imagining
awful consequences could create fears, sad thoughts may produce
depression, reliving an insult in fantasy might build anger. Fantasy
may be part of the problem or part of the solution. 
Compensation or substitution: trying to make up for some
feeling of inadequacy by excelling in some way. Alfred Adler, a free-
thinking student of Freud, observed that feelings of weakness and
inferiority are common when we are young. Much of life, he thought,
was devoted to compensating for our real or imaginary weaknesses,
i.e. striving for superiority. Both men and women strive for power,
competency, courage, wealth, and independence. Karen Horney wrote,
"The neurotic striving for power...is born of anxiety, hatred and
feelings of inferiority. ...the normal striving for power is born of
strength, the neurotic of weakness." 
Sometimes we work on improving in the area we are weak in, so
the skinny, shy child becomes Miss or Mr. America or the kid with
speech problems becomes a politician (like Demosthenes with rocks in
his mouth or Winston Churchill). Sometimes we find other areas to
make up for our weaknesses; the unattractive student becomes an
outstanding scholar, the average student becomes an outstanding
athlete, the person in an unsatisfying marriage becomes deeply
involved with the children. These are compensatory substitutions.
Many are good ways of handling stress; some are not, as when an
unloved teenager seeks love promiscuously. 
Undoing: if you have done something bad, sometimes you can
undo it or make up for it. Example: if you have said some very critical
and hurtful things about one of your parents or a friend, later you may
try to undo the harm by saying nice things about them or by be being
nice to them and apologizing (sometimes it is the overdone apology
that reveals the hostility). In essence it is having the decency to feel
guilty and do something about it. 
Freud used undoing to explain certain obsessive-compulsive acts,
e.g. a 17-year-old with masturbation guilt felt compelled to recite the
alphabet backwards every time he had a sexual thought. He thought
that would undo the sin. 
Intellectualization or isolation: hiding one's emotional
responses or problems under a facade of big words and pretending one
has no problem. Suppose you were listening to a friend describe going
through his parents' divorce. He may tell about deeply hurtful
situations but show no sadness or anger; he gives a superficial
behavioral description of what happened; he might even clinically
66
"analyze" his parents' underlying motives without showing his own
emotions. Likewise, people may discuss war without vividly feeling the
misery of many people dying. This is a repression of the painful parts.
Freud believed that the compulsive hand-washer was trying to cleanse
his hands of the guilt of masturbation but the feeling of guilt was
separated from the hand-washing. 
There are many other defense mechanisms ("acting out" as a way
of rebelling and reducing tension, "self-repudiation" to get others off
your back, seeking sympathy, etc.). More importantly, there are many
other much healthier ways of coping with stress, fears, and anxiety
which we will review later in this chapter and in chapter 12. 
As Sigmund Freud described ego defense mechanisms, the
processes were primarily unconscious. As Anna Freud and later
psychoanalysts studied these processes more intensely and re-defined
them, the mechanisms came to be seen as more conscious and
available to the ego (the conscious self) for dealing with anxiety. This
new focus on the ego as a coping, self-directing part of our personality
came after Freud. For Freud, however, the great driving forces were in
the id--the unconscious sexual and destructive instincts. The ego was
merely "a rider of a spirited horse" who tried to have some control
over the animal instincts. The later "ego psychologists" also extended
the role of the ego beyond reducing anxiety and into a means of
mastering and enjoying life. Today the Cognitive theorists tend to
believe, again, that the ego--the rational mind--is in charge or, at
least, has the potential to make a substantial difference. Freud would
say, if he were here today, that most of psychology has repressed and
denied his disturbing insights into the powerful sexual, selfish, hostile,
and irrational nature of man, just as he predicted we would. Could he
be right? Are we denying our basic biological and innate drives? 
It is likely that each of us can sometimes recognize when we use
defense mechanisms. We can't detect every time, but by being very
familiar with the common defense mechanisms and by being vigilant,
we can investigate our possible use of defense mechanisms and keep
ourselves honest. Most of the time (not all, as we saw in denial) it is
helpful to stay in touch with reality. Awareness is the mark of a
healthy, adjusted person. Work on it. 
More recent experimental investigations of defenses
Almost all of the information about defense mechanisms mentioned
above comes from pre-W.W.II psychoanalysts. Just to illustrate how
"scientific" beliefs wax and wane, history shows that many academic
psychologists during the 70's and early 80's rejected the notion of
unconscious thoughts and, especially, Freud's notions of unconscious
ego defenses. Clinical psychologists, however, in contrast to
experimentalists, continued using the idea of defenses. Then in the
late 1980's, cognitive researchers began to repeatedly find ample
evidence for unconscious mental processes. For example, experimental
studies have shown that experiences we have no conscious memory of
67
can have an influence on our performance of certain tasks; factors we
have no awareness of can influence our decision-making; procedures
that are at first conscious can be repeated often enough that they
become automatic and unconscious; in social interactions many people
deceive themselves in ways that build their self-esteem; children who
claim very high self-esteem are often hiding a profound sense of
inferiority, etc., etc. The researchers have often used different terms,
such as "scapegoating" instead of displacement, "self-presentation
ploys" instead reaction formation, "positive illusions" instead of denial,
"counterfactual thinking" instead of undoing, and so on (Cramer,
2000). But, a rose is a rose... 
Many benefits will come from the new experimental interests in
defensive cognitive processes. For one thing, there are clarifying
distinctions being made between coping processes and defense
mechanisms. Coping processes are conscious, intentional, learned,
and associated with normal adjustment. Defense mechanisms are
unconscious, unintentional, self-protective instincts or dispositions,
and associated with pathology (Cramer, 1998). This is a meaningful
difference, because different self-change techniques will surely be
needed for coping than for dealing with defenses. 
Another clarification emerging from the research is the distinction
between sometimes healthy or adaptive defense mechanisms and very
disturbed mental processes. Sublimation, suppression (sort of
conscious denial), altruism, humor, and even some denial in children
can be healthy and useful in certain circumstances. Also, some
defenses may temporarily help one adapt but in the long run interfere
with problem-solving: intellectualization, repression, undoing,
displacement, dissociation, idealization, misjudging one's power, and
others. Still other defenses alter our perception of reality and, thus,
interfere with solving our problems: denial, projection, rationalization,
and unrealistic fantasies. Some more hidden defenses are revealed by
certain maladaptive behaviors: acting out, severe withdrawal, passive-
aggressive acts, and so on. Lastly, extremely irrational defenses play a
central role in serious psychoses: delusional projection, serious
distortion of reality, complete denial of basic conditions, and so on.
The more maladaptive defenses that one uses, the more likely one has
a serious psychiatric disorder, many symptoms, and interpersonal
problems. 
If you compare Freud's defense mechanisms with modern research
finding, the traditional defenses seem more intuitively understandable
and more applicable to a wider range of situations. Eventually, with
more and more research, new findings will show us more details about
when and how defenses are used in specific circumstances. Then, we
will develop better ways to cope than by using defenses that rely on
distortions of reality. 
68
Unconscious causes of fears
If exaggerated conscious thoughts of terrible consequences can
cause fears, why can't unconscious "thoughts" or urges cause fears?
This is speculation but worth understanding. The origin of many fears
is mysterious. A fear of knives is fairly common but the person doesn't
usually know the source. Hauck (1975) had a patient who looked for
worms, snakes, and bugs between the sheets and under her bed every
night for months. Freud described a famous case, Little Hans, a 5-
year-old boy who had a great fear of white horses with black mouths.
Where did these fears come from? 
Many persons, who develop such a fear of knives that they can't go
into the kitchen or have to throw away all their knives, often have a
very stressful relationship with someone. It may not be conscious, but
it is easy to speculate that inside somewhere there is a fear of losing
control over their anger or self-destruction. The knife phobia is
symbolic of the stress caused by anger underneath the conscious
surface. A person afraid of bugs and worms in bed may have had a
traumatic, dirty, disgusting sexual experience, part of which has been
repressed. Suppose a young person is sexually approached by an older
person; the young person may repress their own sexual interests and
the resulting guilt may surface as a phobia of bugs or ugly crawlies in
bed. Actually, the specific phobia may spread to a variety of things--
older people, specific places (like a woods), of sex with anyone, etc. 
After gathering 140 pages of information from Little Hans's father,
Freud believed that Little Hans unconsciously feared his father, which
got displaced to horses. What was the evidence? It was complicated
and fascinating. Read Freud. It basically involved the Oedipus
Complex. Little Hans liked getting into bed with his mother early in the
morning. He had a fascination at age 3 with his, his father's, his
mother's, and animals' sexual parts. His mother had told him his penis
would be cut off if he played with it. Also, Little Hans had seen pans of
blood after his little sister was born. Not long afterwards, he learned
that his mother had no penis, although he had told her he thought she
would have a big one "like a horse." One can see how Little Hans or
any child might think of the 3-year-old equivalent of "castration
anxiety." 
Little Hans also became very jealous of the attention given to his
little sister (sibling rivalry). He wished she had not been born. And he
started to fear (wish?) that his father would leave and never come
home. Obviously, Little Hans was very troubled. But how did he get a
fear of horses? Consider the ego defenses described above. Surely the
competition and hostility towards the father would be scary and be
repressed. His own resentment towards the father might be projected
to the father: "I hate him" becomes "he hates me" and wants to hurt
me. The unconscious hostile impulses towards the competitor (the
father) may seek expression in some way, some reasonably safe way--
through symbols or dreams. It's too scary to think consciously about
fighting with his father and being hurt, perhaps castrated, but he can
69
develop an irrational fear of being bitten by a white horse with a black
mouth. The phobia symbolizes the underlying conflict. And, by the
way, the father was, of course, white and had a black mustache! 
             
Summary of the Ways or Means by which Stress is Developed 
If psychologists completely understood how stress and fears
developed, we would know how to produce and reduce a phobia or an
anxiety state. We don't. There seems to be a wide variety of life
experiences which result in some form of stress, fear, anxiety, or
psychosomatic illness. It would be convenient if life were simpler but it
isn't. Perhaps a summary will help you review the ways you might
become stressed and anxious 
Environmental factors and processes
Changes, such as sudden trauma, several big crises, or many
small daily hassles, cause stress. Intense stress years earlier,
especially in childhood, can predispose us to over-react to
current stress. 
Events, such as barriers and conflicts that prevent the changes
and goals we want, create stress. Having little control over our
lives, e.g. being "on the assembly line" instead of the boss,
contrary to popular belief, often increases stress and illness. 
Many environmental factors, including excessive or impossible
demands, noise, boring or lonely work, stupid rules, unpleasant
people, etc., cause stress. 
Conflicts in our interpersonal relationships cause stress directly
and can eventually cause anxieties and emotional disorders. 
Constitutional or physiological processes
The human body has different ways of responding to stress;
one quick responding nerve-hormonal system involving
adrenaline, another long-lasting system involving cortisol, and
perhaps others. These systems not only determine the intensity
of our anxiety reactions but also our attitudes, energy level,
depression, and physical health after the stressful events are
over. As individuals, our nervous systems differ; however,
according to Richard Dienstbier at the University of Nebraska,
we may be able to modify our unique physiological reactions by
learning coping skills. 
The genetic, constitutional, and intrauterine factors influence
stress. Some of us may have been born "nervous" and
"grouches." Almost certainly we are by nature prone to be shy
or outgoing, and we inherit a propensity for certain serious
psychological disorders. We don't know yet if different
treatments are required for genetically determined problems
than for learned problems. 
70
Learning processes
Having a "bad experience" causes us to later be stressed in that
situation, i.e. pairing a neutral stimulus (situation) with a
painful, scary experience will condition a fear response to the
previously neutral stimulus. (classical conditioning) 
Fears and other weaknesses may yield payoffs; the payoffs
(like attention or dependency) cause the fear to grow. (operant
conditioning) 
Avoiding frightening situations may reinforce and build fears
and stress. (operant conditioning--negative reinforcement) 
Cognitive learning processes
Seeing others afraid and being warned of real or nonexistent
dangers can make us afraid under certain conditions.
(modeling) This can include seeing a movie or TV or reading a
book or perhaps just fantasizing a danger. 
Some people have learned to see things negatively; they have
a mental set that causes them to see threats and personal
failure when others do not. Of course, seeing the situation as
negative ("terrible"), unpredictable, uncontrollable, or
ambiguous is stressful. 
Many long-lasting personality factors (neuroticism, pessimism,
distrust, lack of flexibility and confidence) are related to stress,
decision-making, and physiological responses. 
Having a negative self-concept--expecting to be nervous and a
loser--generates stress. 
Irrational ideas about how things "should be" or "must be" can
cause stress when we perceive that life is not unfolding as we
think it should. 
Believing that we are helpless, that we can't handle the
situation causes stress. 
Drawing faulty conclusions from our observations, such as
scary ideas, like "they don't like me" or "I'm inferior to them,"
or having unreasonable fantasies of awful consequences ("I'll
be mugged") increase our fears and restrict our activities. 
Pushing yourself to excel and/or failing to achieve a desired
goal and one's ideal lead to stress. 
Assigning fault for bad events, i.e. placing blame on self or on
others, causes stress and anger. 
Realizing we may have been wrong but wanting to be right
stresses most of us. Careful, logical decision-makers are usually
calm; people who have learned to be indecisive worriers or
quick impulsive risk-takers are tense. 
The ideas of dying, of loosing relationships and things we value,
of having a meaningless life, etc. scare us. 
Unconscious urges and processes
Having freedom and the associated responsibility can cause
anxiety and a retreat into submission to authority (see
71
Kohlberg's stage 4 in chapter 3), destructiveness, and
conformity, according to Fromm (Monte, 1980). 
Unconscious urges from childhood (Freud says sex and
aggression; Adler says overcoming inferiority; Horney says
resentment of parents) may cause stress. 
Unconscious conflicts--like Oedipus and Electra complexes--
cause stress which manifests itself symbolically as fears,
phobias, and neurotic symptoms. 
One emotion can be converted into another, e.g. anger
(wanting to kill someone) becomes fear (of knives) or lust
becomes suspicion that spouse has been unfaithful, but the
stress is not entirely avoided by this process. 
The list could go on and on. My intention isn't to give you a
"complete list" of sources of stress. I merely want you to realize there
are many possibilities to explore, if and when you go looking for the
sources of one of your anxieties. Be open-minded. Explore every trail.
You may discover very different, unique sources. Look in every nook,
consider every possibility. It can be an interesting investigation into
the workings of your mind. 
Summary of the Effects of Stress and Anxiety
The effects or consequences of stress are also numerous; they are
both positive and negative. First, the desirable results: 
1.
We need and enjoy a certain level of stimulation...a certain
number of thrills. It would be boring if we had no stresses and
challenges. Some people even make trouble for themselves to
keep from getting bored. 
2.
Stress is a source of energy that can be directed towards useful
purposes. How many of us would study or work hard if it were
not for anxiety about the future? 
3.
Mild to moderate anxiety makes us more perceptive and more
productive, e.g. get better grades or be more attentive to our
loved ones. 
4.
By facing stresses and solving problems in the past, we have
learned skills and are better prepared to handle future
difficulties. 
5.
Anxiety is a useful warning sign of possible danger--an
indication that we need to prepare to meet some demand and a
motivation to develop coping skills. Janis (1977) has studied
one aspect of this process by observing patients scheduled for
surgery. He found that patients with mild "anticipatory fear"
adjusted better after the surgery than those who were
traumatized or those who denied all worries. 
Other researchers have found personality differences: some
deniers do well post-operatively, others do not. This lead to an
investigation of how to prepare different personality types for surgery,
i.e. how to help the patients prepare to deal with a serious, painful
stress, by Shipley, Butt, Horowitz, and Farbry (1978). They studied
72
two personality types: repressors (deny feelings; "Forget about it; it's
in the doctor's hands") and sensitizers (open to feelings; "What are the
risks? I'm scared. Will it hurt a lot?"). 
One group of patients was shown an informative film about the
medical procedure; a second group saw the same film three times. A
third group didn't see it at all. There were repressors and sensitizers in
all three groups. The results? The sensitizers were quite anxious if they
hadn't seen the film, but the more they saw it the less stressed they
became. Thus, for sensitizers it is helpful to have a realistic, detailed
view of what will happen and to know the hazards as well as the help
and support available. But what about the repressors who start out
"dumb and happy?" Without the film, they are much more relaxed
during the painful medical operation than the sensitizers, but with one
prior viewing of the film, their heart rate during the operation was very
high, considerably higher than even the unprepared sensitizers.
However, if repressors had seen the film three times, they were fairly
relaxed during the medical procedure. Thus, some people--repressors-
-need to deny and avoid and think of other things or have lots of
advanced warning, information, practice, reassurance and support in
preparing for a stressful event. 
You should note two things: (l) this study involves a rare event--a
life-endangering time when someone else is in control of your life.
There is little you can do except try to keep your panic under control.
(2) This study involves only one personality factor from among
hundreds and only one approach to allaying fears from among
hundreds. But it illustrates the complex kind of information you and I
need to run our lives most effectively. We need more scientific
knowledge, and a willingness to learn and use that knowledge in our
own lives. 
The negative effects or consequences of stress and anxiety 
1.
Several unpleasant emotional feelings are generated--tension,
feelings of inadequacy, depression, anger, dependency and
others. 
2.
Preoccupation is with real or often exaggerated troubles--
worries, concerns about physical health, obsessions,
compulsions, jealousy, suspiciousness, fears, and phobias. 
3.
Most emotional disorders are related to stress; they either are
caused by stress and/or cause it or both. This includes the
concerns mentioned in 1 & 2 and the many psychological
disorders described in an Abnormal Psychology textbook. 
4.
Interpersonal problems can be a cause or an effect of stress--
feeling pressured or trapped, irritability, fear of intimacy, sexual
problems, feeling lonely, struggling for control, and others. 
5.
Feeling tired is common--stress saps our energy. 
6.
Many bad habits (e.g. procrastination, see chapter 4) and much
wasted time are attempts to handle anxiety. They may help
relieve anxiety temporarily but we pay a high price in the long
run. 
73
7.
Psychosomatic ailments result from stress--a wide variety of
disorders are caused by psychological factors, maybe as much
as 50% to 80% of all the complaints treated by physicians. 
8.
High stress almost always interferes with one's performance
(unless it is a very simple task). It causes inefficiency at school
and on the job, poor decision-making, accidents, and even
sexual problems. In chapter 4 we discussed achievement needs
and how test scores relate to anxiety. Sarason (1975) found
that students with high test anxiety do more poorly on exams,
especially important tests, than less anxious peers, but they
profit more from the teacher's hints, suggestions, and advice
about taking the test. Janda (1975) observed that males with
sexual anxiety had difficulty perceiving the difference between
warm, friendly, approachable women and cold, aloof ones.
Other males notice the difference easily. 
9.
Anxiety and fear causes us to avoid many things we would
otherwise enjoy and benefit from doing. People avoid taking
hard classes, trying out for plays or the debate team,
approaching others, trying for a promotion, etc. because they
are afraid. It's regrettable. Let's do something about it. 
                
Ways of Handling Stress and Anxiety
How to Cope With Stress, Anxiety, and Fears
After determining the nature and seriousness of the stressful
situation you are in, your next task is to decide what you can do about
it. Do you need professional help? If not, how well can you handle the
threatening or challenging situation you face? Your answer to this
question--your ability to cope--determines, along with your
assessment of the importance and severity of the problem, how
anxious or scared you will be. This is where your skills, knowledge,
practice, experience, optimism, courage, etc. come into play--where
they pay off for you. This is where you pit all your self-help ability
against the threatening forces created by your situation. Your level of
anxiety will indicate the outcome of this battle: if you develop and
carry out a good battle plan, you should hold the anxiety to a
moderate level (assuming the stresses are controllable). If you feel
helpless, deny or run away, or, worse yet, blame yourself for the
problems, you will have a high level of distress in the long run
(Kleinke, 1991). 
Several studies have evaluated the effectiveness of ordinary
methods of dealing with stressful situations (Billings & Moos, 1981;
Lazarus & Folkman, 1984; Carver, Scheier & Weintraub, 1989). The
most effective methods of untrained people were: take responsibility
for planning a way to cope, take rational composed action and avoid
rash impulsive reactions, seek advice and support, look for something
74
to "get out of it," i.e. to learn from difficult situations, express feelings
privately but not publicly, stay confident, and use humor. The poorest
responses to stress were: being hostile and confrontive, publicly
venting strong feelings, self-blaming, indecisiveness, ignoring or
denying or downplaying the problem hoping it will go away, keeping
feelings to self or suppressing emotions, giving up trying, and escaping
by watching TV, working, eating, smoking, or drinking a lot. 
In short, people who handle difficult situations well are (1) quick to
take responsibility for handling the problems that come along, (2)
confident of their ability to deal with life's challenges, (3) actually able
to assess the situation accurately, get help as needed, and devise a
good plan, after considering many alternative approaches, and (4)
effective in carrying out the plan, learning and growing with each
problem so they can face the future with optimism. Well, of course!
That's Superhuman! The question is how do you learn all these good
things, right? 
Coping is not a process that comes easy or natural to anyone
(although skilled copers make it look easy). It requires a
conscientious, determined effort to learn about specific ways of coping
with diverse stresses long before the troubles arrive, an openness to
many solutions, careful observation of many peoples' coping
experiences, the courage to try different kinds of solutions, and a
willingness to honestly evaluate the effectiveness of your efforts to
handle stressful situations. Coping with stress requires effort over time
and involves the same self-help steps as any other problem (chapter
2). 
Now, let's get familiar with a wide variety of theoretically sound
ways of handling stress. Since there are so many sources or causes of
stress, there will be many possible "cures" or means of relief.
Moreover, your stress-reduction techniques need to be tailored to you
personally. The only way to know if some self-help method will work
for you is to try it. That may seem overwhelming but you need to be
familiar with many approaches because you will face many different
kinds of stress in your lifetime. The more competent you are with
many alternative solutions to problems, the better your chances of
winning your battles with stress. Do not try to control stress with
cigarettes, alcohol, excessive eating, shopping, gambling, excessive TV
or music, etc. 
Some treatment methods will probably work for you whether you
understand where your stress came from or not. A quick, easy solution
is great... sometimes. For instance, a relaxation technique or
tranquilizing drugs will slow and calm you down. If the stress is short-
lived, a little relaxation may be all you need. However, if the threat
you face is persistent, relaxation or drugs, either legal or illegal, deal
only with surface symptoms, they do not remove or alter the
underlying threatening causes. So, when the relaxation or drug effect
wears off, the original stress usually comes back. And, you are back
where you started. As with behaviors, many stresses can not be
75
mastered without understanding the causes and history of the
emotions. The treatment you need may have to be tailored to your
specific problem (which includes your unique underlying sources of
anxiety, if any). Miller and Smith (1993) provide tests to determine
the source and type of stress you are experiencing, then they suggest
techniques for your type of stress. It may be reasonable, though, to
try a quick, easy method first and see if it works. 
Some self-help approaches may, at first, seem unlikely to work.
For instance, say, you want to reduce your tension and anxiety, to
escape the pressures you are feeling. What probably seem to you most
likely to be effective are techniques that would help you calm down
and relax. And those methods are certainly reasonable choices, but
research has shown that having positive experiences and feelings
decreases our negative emotions, including stress, anxiety,
depression, anger and dependency. So, an anxious person might also
want to focus on increasing the positive events and feelings in their
life. This might include planning and doing interesting things, stopping
to "smell the roses," looking for the positive aspects of your situation,
reading and practicing positive self-changes (more optimism, more
happiness, higher self-esteem, greater toughness), taking pride in
planning and using ways to handle the anxiety, having more fun,
seeking more and deeper social contact and support, etc. There are
many ways to get where you want to go--be open-minded but make
use of research-based self-help methods. 
The purpose of the chapter, thus far, has been to give you an in
depth "understanding" of stress which will, in turn, give you confidence
and motivation to DO SOMETHING! Here is a list of possible self-help
approaches, but first heed this caution. 
WARNING: If you have serious psychological problems, you should
seek professional help immediately and not attempt self-help at all by
yourself.
What are serious problems? Being so anxious or confused that you
can't read extensively and carefully plan a self-help approach. Being so
distressed that you feel you must have quick or instant relief. Being so
upset that you seriously think of suicide. Being so uncomfortable that
you drink or use drugs excessively. Being so physically disabled,
especially with heart disease, brain damage, asthma, ulcers, or colitis,
that you require medical supervision and approval before undergoing
stress of moderate intensity. Being so psychologically concerned that
you already take psychopharmacological drugs or have a
76
psychotherapist with whom you should consult about any self-help
efforts. If any of these conditions apply to you, see a professional (or
continue with the one you are seeing). 
Attacking the behavioral-environmental parts of the problem
Confront the stressful situation
There are researchers who contend that the most effective way
(maybe the only way) to reduce a fear or phobia is to repeatedly face
and handle the scary situation (Marks, 1978; Jeffers, 1987; Greist,
Jefferson & Marks, 1986), if you can. You need to find out that the
imagined awful consequences don't actually occur (Epstein, 1983;
Rachman, 1990). So, if you are afraid of swimming, go swimming
every day and do it safely. If you are uncomfortable meeting people,
go to parties and socialize more, go out of your way to meet new
people. If you are afraid of speaking up in class, try to ask a question
or make a comment, when appropriate, every day in some class. Take
a speech class. 
This idea of getting back on a horse that has thrown you as soon
as possible is not a new idea. Almost 100 years ago, Freud said that
talking to a therapist would not overcome specific fears; instead you
have to confront the frightening situation. Most therapists today agree
that it is essential to practice approaching and handling stress, rather
than avoiding it. First, it may help to learn a good approach by
watching others (a model), seeking advice (read chapter 12!), or
correcting some false ideas you have about the situation (see
cognitive methods). Then, one might want to covertly (in
imagination) rehearse or to role-play with a friend an improved
approach to the situation (see chapter 13). Certainly some planning
and practice may be helpful, but don't get bogged down over-
preparing. Go do something! Take a friend along if there is any danger
or if you need support. You may also prefer to expose yourself to more
threatening situations gradually, developing skills and confidence as
you go. Marks (1978) suggests it doesn't matter much if you are
scared, what matters is that you have the courage to do it and stay in
the scary situation long enough to master it. The details for
confronting a fear are given in chapter 12.
Keep in mind that we are speaking only of physically harmless
situations. On the other hand, if you are afraid of water, a very real
fear if you can't swim, it would be both physically dangerous and
emotionally traumatic--just plain stupid--to go into deep water. Always
protect yourself from real dangers! 
Exposure doesn't always work well, however. Hoffart (1993) found
that about 50% of agoraphobics (afraid of having a panic attack in
public places) drop out or do not respond to exposure therapy. Almost
half of agoraphobics who stay in therapy and get some benefit
continue to have some symptoms. This has encouraged the
development of other methods, especially cognitive techniques. Also,
77
social phobics get only modest benefit from exposure to social
situations. Stopa and Clark (1993) have an explanation of why
cognitive methods may work better with social phobics, namely, social
phobics don't pay attention to actual feedback from others but are
preoccupied with their own negative thoughts ("I'm boring... stupid...
silly") which causes them to avoid interacting. Perhaps (a) social skills
training, (b) more focus on other people's reactions, and (c)
attempting to be more outgoing would make socializing more
rewarding. Certainly, stopping the automatic barrage of negative self-
evaluations while interacting would help. 
Compulsions and little rituals of behavior, like washing our hands
excessively or checking the locks on the doors and windows several
times every night, are an attempt of reduce our anxiety. To stop these
useless behaviors, the most common approach is to expose ourselves
to the situation that sets off the compulsion but prevent the behavior--
the useless rituals--from occurring. See a discussion at the end of this
chapter about obsessive-compulsive disorders. 
Find causes and escape stress
If you don't know the causes of your tension (called free-floating
anxiety), a careful analysis will be worthwhile. As with any other
behavior, consider the suggestions in method #9 in chapter 11. Make
up a rating scale for your anxiety. Whenever the stress increases,
record in a journal the severity and what is going on: when it is, where
you are, what you are doing, whom you are with, what you are
thinking, what you would like to be doing, what else you are feeling,
etc. Try to figure out the causes. Remember social uneasiness,
depression, anger, and other reactions to stress may be inherited.
Also, chemicals and physiological conditions, like poor sleep, diet,
premenstrual changes, and hypoglycemia (low blood sugar), cause
emotions too, so look for those causes as well. 
Escape the stress --if practical, one might simply avoid the
uncomfortable situation. Changing your environment is an important
self-help method. This approach is most appropriate for a short-term
stress, but it can also involve escaping a constantly stressful
environment for a few minutes of relief. For the person under
continuous pressure--a demanding job, conflict with a co-worker, your
own competitive drive, undergoing a life crisis--it is good to "take a
break" every 2 or 3 hours by scheduling and insisting on some time for
yourself. What can you do? Meditate. Nap. Exercise (60% say exercise
mellows them out but few do it). Call a friend. Take a break to
socialize. You can do other things to improve your environment: avoid
the person who "drives you crazy." Take the bus instead of driving.
Reduce the noise. Also, be sure you allocate your time wisely; do the
most important work first, allow a little extra time, learn to say no. 
If you are in an unavoidable stressful environment, build up your
strength whenever you can. Get exercise and plenty of sleep, find
something interesting to do during your time off--a good book, a craft
78
or hobby, a vacation. Relax listening to music or playing a game or
watching mindless TV. Occasionally, take time for yourself, away from
everyone if possible. Do new and fun things on weekends. 
Be sure to examine your own attitude to see if the "pressure" is
coming from you. Are you a perfectionist or a irritable Type A
personality? Do you always have to sound brilliant and look sharp? Are
you frequently angry? Is this because you blame others for your
troubles? Are you anxious to beat out someone in your department?
Ask yourself: how important is this? Maybe you should take the
pressure off yourself and lighten up. Do you always try to please
others, putting in extra time on the job or spending holidays with
relatives or doing what your spouse wants or doing something every
weekend with the children? Decide what you would like to do part of
the time! Try doing something different. 
Sometimes a particularly troublesome task, person, or topic of
conversation could be avoided without any serious loss. By just not
attending to the sources of threat, we can avoid some stresses.
Remember, the experienced parachutist checks the equipment
carefully but doesn't think much about both his/her main and reserve
chutes not opening. Use thought stopping on useless worries (see
correcting misperceptions and the discussion of worries later).
A word of caution: remember escaping from fear is reinforcing.
Also, avoiding a scary task strengthens the frightening ideas and
neglects testing the false ideas that produce the fears. So, when you
stay away from a person or a situation that upsets you, you are likely
to tell yourself "I'm coping with this pretty well," but the fears are still
there. Your life is still restricted. Indeed, the longer and harder you
work to avoid the upsetting situation, the more intense the fear of that
situation may become. Besides, you have no practice coping with
these kinds of situations. So, use this method with caution. 
             
Support and self-help groups
Talk about your concerns with a friend, someone in a similar situation,
a teacher, or a professional counselor. Share your feelings. A
supportive, non-evaluative friend lowers our blood pressure during
stressful tasks. Type A middle-aged males with few friends were three
times (69% vs. 17%) more likely to die than Type A's with friends
(Orth-Gomer & Unden, 1990)--but do tense, sickly, dying males just
not attract friends or do friends improve our health? In any case, it
seems likely that we are less afraid and have more courage when
someone is with us holding our hand (Rachman, 1978). 
It has been estimated that 85% of us have struggled through some
stressful experience in the last five years. Mates are our most likely
source of support, then relatives and friends, then less likely co-
79
workers, parents, and children. If professionals are consulted, it's most
likely to be the family physician and clergy. Talking with anyone is a
good first step but neither (MD nor minister) may be good choices for
extensive help; physicians primarily give drugs, seldom information
about how to cope; some clergy specialize in building guilt, not
reducing stress. For the most competent professional help with
anxiety, go to your Mental Health Center for treatment or call and ask
them to recommend a good private practitioner. 
Currently, many millions of Americans are in support or self-help
groups dealing with over 350 different kinds of problems. Self-help,
sometimes called mutual help, groups are a growing source of help. AA
was one of the first such groups, then women's consciousness-raising
groups caught on in the 1960's. Now there are self-help groups for
almost every conceivable problem. They often limit admission to
people who have personally had the problem being discussed; usually
no professionals or "experts" are admitted. This makes it clear that
your improvement is your job, not in the hands of a "doctor." Members
of the groups share experiences, exchange practical information or
advice, and provide emotional support. Members feel better about
themselves by helping each other. Often the groups are so helpful that
members become intensely involved and dedicated. It is comforting to
be truly welcomed and understood by fellow sufferers. There is no
charge. 
Science is just beginning to evaluate the effectiveness of different
sources of support for different problems. A famous 10-year study at
Stanford found that cancer patients who participated in a support
group lived twice as long as those who didn't meet with a group.
Groups no longer have to meet face-to-face; within the last five years,
four research publications have documented the effectiveness of online
cancer support groups. Likewise, drug abuse prevention groups run by
older students (but still peers) get better results than teacher-led
groups. Many self-help group members are veterans of drug treatment
and psychotherapy; many believe they have gotten much more from
self-help groups than from professionals. The Self-Help Sourcebook
Online (http://www.selfhelpgroups.org/) summarizes more research
suggesting groups provide help also with diabetes, heart problems,
child abuse, mental illness (to both the patient and the family),
children of alcoholics, and other disorders or difficult circumstances. 
Self-help or mutual-helping groups provide many benefits:
suggestions about how to cope, a chance to learn from others'
experience, support and encouragement, meaningful and needed
friendships, and a reduction of guilt (by finding others like yourself),
and an increase in hope (Hodgson & Miller, 1982). Another major
advantage of mutual-helping groups is that they are not only a source
of support but they are also a place where the helpee can become the
helper. It's probably as beneficial to be a helper as to be a helpee,
maybe more so (Killilea, 1976). For more information about such
groups refer to Lieberman and Borman's (1979) Self-help Groups For
Coping With Crises.
80
But the early data suggest that social support is not always helpful
(although usually it is), that the "supporter" can be drained and the
"supportee" pressured, that many poor people prefer isolation to
exposure to a middle class helper, that relatives (e.g. 20% of the
mothers of young mothers) may be intrusive and bossy, that the best
source of support depends on the problem, that it is not the amount of
support but the nature of the help that counts, and that it may not be
the actual support so much as believing that dependable support is
available if and when it is needed that does the most good. There are
even times that you shouldn't help a friend: when he/she doesn't want
help, when he/she has enough help already (you should especially
avoid interfering with therapy), when he/she is doing something you
consider morally wrong, when he/she asks for but never takes your
advice, and when he/she is using you. 
One study illustrates the complexity of deciding "when will support
help?" Veiel (1993) found that depressed women who had been
hospitalized but were now recovered were harmed by post-hospital
stays at home surrounded by close family support. The more relatives
and fewer friends they had and the more they stayed at home and
didn't work outside the home, the more likely these women were to
become depressed again. It is not clear what caused the detrimental
effects, but we shouldn't conclude that support is always helpful. Note
that similar depressed women discharged from the hospital before full
recovery benefited from family support (as did recovered women who
worked and both recovered and unrecovered men). The important
point is: some friendships and group interactions are harmful. For
instance, groups of depressed people who merely share the misery of
their lives and neglect self-help may prolong each other's depression.
Likewise, there is clear evidence (Dishion, McCord & Poulin, 1999) that
interactions between delinquent adolescents lead to more trouble with
the law, drug use, violence, and even maladjustment as an adult.
Science is slowly discovering when and what kind of "support" is
unhelpful. Just as all therapy may not be helpful, all socializing is not
helpful either. 
What does this mean for self-help? First, don't hesitate to seek
help if you need it. And, don't hesitate to offer help. If a friend of
yours is having a hard time, avoiding him/her is far more often a
mistake than a wise decision. So, reach out and show your friend your
concern, then observe to see if he/she wants your help and in what
ways. You don't think you can help others? There are organizations
that specialize in teaching practical ways of becoming a better helper,
one-on-one or in a group. Try Re-Evaluation Counseling
(http://www.rc.org/) or Co-Counseling (http://www.cci-usa.org/) .
Both encourage a simple, believable way of helping and being helped,
based on the benefits of expressing strong feelings safely, called
discharging. Second, if the first group or source of help you reach out
to doesn't seem to be beneficial, quickly try another source of help.
Caution: going to a group with much more severe handicaps than you
have, can be traumatic. Another Caution: interacting at length with
people who have habits and attitudes you do not want to acquire is
probably unwise. Thirdly, one group, no matter how good, probably
81
won't be the best source of help with all the problems you might face
in a life-time. Fourthly, self-help groups do not provide all the help you
need; you may need professional help (see Find a Therapist) and you
must use self-help methods outside your group (Tessina, 1993). 
In effect, you are changing your environment by seeking new
sources of support or help. Sometimes new viewpoints are necessary;
intimate friends (lovers, best friends, parents) may be too involved to
be good helpers. Beyond family, friends, physician, and clergy, there is
a bewildering array of possible sources of support, especially now that
the Internet is so popular. Just as it is difficult to know about and to
locate available self-help books, so it is difficult to know the
government supported agencies and the private self-help groups that
offer help in hundreds of problem areas. If you want to try a local
support group, start by calling your local Mental Health Center for
information. Sometimes the local newspaper and phone directory lists
groups. Also, the local United Fund and community library might have
a list of self-help groups. Perhaps easiest and best is to look up Self-
Help Sourcebook Online (http://mentalhelp.net/selfhelp/) which is a
great resource to help you find local groups by location and by
disorder/problem. You can also write or call American Self-Help
Clearinghouse, St. Charles-Riverside Medical Center, Denville, NJ
07834 (Phone: 1-201-625-7101). If there isn't a local group of interest
to you, this organization will help you establish your own self-help
group. The National Self-Help Clearinghouse, 25 West 42nd St., New
York, NY 10036 (Phone: 1-212-642-2944) is also helpful. A book by
Wuthnow (1994) provides information about the pros and cons of
joining a support group. Likewise, there are articles and studies
discussing the advantages, disadvantages, and effectiveness of online
self-help groups, e.g. go to http://www.mentalhelp.net/ or to
http://www.google.com/ and do a search for “effectiveness of self-
help groups.” Also see Dr. Suler
(http://www.rider.edu/~suler/psycyber/acoa.html) and Storm King
People have been drawn by the millions to groups--perhaps
appropriately called communities--on the Internet. How do you find
the best ones for you? I favor the online support groups designed for
many specific concerns, such as at Mental Earth Community
(http://www.mentalearth.com/) or PsychCentral’s Forums
(http://forums.psychcentral.com/). Comprehensive listings of online
support groups are provided by Support Groups.com
(http://www.support4hope.com/index.html) and by Dr. Grohol
Topica offers email discussion lists (http://lists.topica.com/). Email
support groups are also listed by Support Path.com
(
(http://forums.psychcentral.com). Many of the major medical Web
sites and sites for specific psychological problems, like depression,
panic disorder, battered women, rape victims, STD victims, etc. have
their own online discussion groups. Likewise, AOL has its own Online
Psych. Everyone could find a group of interest. 
82
A few of the supportive agencies and groups in regard to stress
are: 
Local Mental Health Centers; Alcohol and Drug Abuse Centers.
Professionals work in these agencies; make use of them. Fees
are based on ability to pay. 
Local Alcoholics Anonymous (AA), and Al-Anon or Alateen for
relatives of alcoholics. These are self-help groups; no
professionals and no charge. See alcoholism in chapter 4 for
Web sites. 
Local and online self-help groups based on AA principles:
Gamblers Anonymous, Overeaters Anonymous, Neurotics
Anonymous, Psychotics Anonymous, Parents Anonymous (for
abusive parents), and others. See chapter 4 for possible Web
sites. 
Local and online groups for phobic, abused, abusing,
depressed, manic-depressive, schizophrenic, obsessive-
compulsive, workaholic, sex addicted, over spending, etc.
persons. 
Local and online groups for people who are going through a
crisis, such as death of a spouse or child, divorce of parents,
suicide by a relative, being fired, being dumped, suffering
AIDS, serious injury, mastectomy, vanished children, etc. 
Local diet and exercise clinics (see comments in chapter 4);
online dieting and eating disorders groups. See chapter 4. 
(http://www.parentswithoutpartners.org/) , Big Brother/Sister
ome.htm), Scouts, local sports-recreation programs, Foster
Grandparents, and others. 
Department of Family and Children Services, especially to
investigate child abuse; Welfare Departments; Food Stamp
Program. 
Women's organizations such as Women's Centers for abused
women, Women Against Rape, Day Care Cooperatives,
university programs in Adult Reentry and Woman Studies,
Family Planning Centers, YWCA, Displaced Homemakers
(employment services), Professional Women's Organizations,
Equal Rights Organizations and others. 
Organizations for the aged include Gray Panthers
(http://www.graypanthers.org/), Foster Grandparents, Visiting
Nurses Associations (for health care at home), Elder Hostel
Program (travel and education), Senior Citizen Centers, Council
on Aging or state Department of Aging, Meals-on-Wheels have
free meals for the elderly, and volunteer programs at nursing
homes and hospitals and so on. 
For employment problems: Employee Assistance Programs,
state Employment Office, Job Training Programs, Displaced
Worker Projects, Occupational Safety and Health Hot Lines,
community colleges offer various technical skills courses, and
there are many occupational-professional-union organizations. 
83
Personal growth groups, Marriage Improvement Programs
encounter groups, workshops or courses on interpersonal
communication or specific concerns, self-help classes, etc. 
Many support groups are focused on specific health problems:
cancer, heart disease, leukemia, loss of a child, mentally and
physically handicapped children, etc. See the health Web sites
given later in this chapter. 
Warnings: A few self-help groups, similar to religious cults, become dominated by a
highly controlling leader who demands loyalty to him/her or to the group. Be leery of any
group that attempts to control your life. Likewise, avoid groups which offer mystical
experiences, such as talking with the dead or curing physical diseases, or which
specialize in uncovering repressed memories, such as childhood sexual abuse or past
lives.
 
Relaxation training 
One obvious way to counter stress and anxiety is to learn to do the
opposite, to relax. 2,500 years ago, Chinese philosophers, who
believed suffering was a part of existence, suggested a way to avoid
frustration: give up your wants and ambitions! They made a good
point but Westerners find it hard and undesirable to be goalless.
Besides the Buddhist's way, there are many other ways to relax: (a)
progressive (Jacobson, 1964) or deep-muscle relaxation, (b)
stretching or breathing exercises, (c) cue-controlled relaxation (pairing
relaxation with a word like "relax" and using the word as a command
when needed), (d) suggested relaxation of the body ("you are getting
relaxed, your arms are getting warm and heavy..."), (e) suggested
relaxation fantasies ("you are on a warm, sunny beach..."), (f)
cognitive and sensory tasks ("listen to this story...think about your
vacation...concentrate on..."), (g) meditation or Benson's method of
relaxing, and (h) biofeedback. Methods of relaxing are described in
chapter 12. Of course, there is also exercising, having sex, sleeping,
reading, watching TV, socializing, and diverting attention to pleasant
tasks. 
Since we each respond to stress in a different way--some worry,
some get mad, some get stomach or headaches, etc.--we each need
to find our own way to relax. Ask yourself if your anxiety is more
physical or mental. When you are anxious, if it is mostly physical, your
heart will speed up, you'll feel tense, perspire, freeze up, hands or
knees will shake, hands are cold and damp, stomach will get upset,
and you need to go to the bathroom. If your anxiety is mostly mental,
your mind can't concentrate, you have scary thoughts, worry a lot but
can't make decisions, and become obsessed with the problem you
84
face. If your reaction to stress is mostly physical, try relaxing your
physical body by exercising, deep muscle relaxation, stretching, taking
a bath, getting a massage, etc. If your reaction is mostly mental, try
relaxation fantasies, meditation, cognitive tasks, reading, TV, calming
self-instructions, pleasant fantasies, etc. Haney and Boenisch (1987)
will help you find relief. 
There is accumulating evidence that the effects of relaxation, no
matter how achieved, last for a couple of hours beyond the 15 to 20
minute relaxation training period. This is true for exercise too. The
exact mechanism for this is not clear, however. The relaxation may
linger on or the stressed person may learn to briefly re-relax
themselves throughout the day. The latter view is suggested by
Stoyva and Anderson (1982) who contend that chronically anxious-
psychosomatic-insomniac patients have lost their ability to rest.
Biofeedback confirms this theory somewhat since anxious people
maintain physiological tension and psychological uptightness much
longer than other people. Thus, the best approach may be to teach
ourselves how to relax every few hours during stressful days. 
We may even be able eventually to develop a more relaxed
personality. Try to stay calm. Attend closely to what others say and
do. Don't interrupt. Talk less and speak softly, slowly, and in a gentle
manner. Don't get angry; just try to understand the other person's
viewpoint. Say enough to show you are empathic. Breathe slowly and
smile a lot. But don't be phony. 
Relaxation methods have helped with many kinds of stresses--
general anxiety, Type A personality, and psychosomatic disorders.
Many of the professional treatment programs emphasize frequent
relaxation of the muscles and reducing mental strain, such as self-
criticism, worry, and the excessive demands that we make of
ourselves ("do the laundry, fix the car, prepare a speech..."). Indeed,
one study indicated that relaxation does not occur because we relax
our muscles but rather because we relax our brain and stop sending
out "try harder messages" to our body (Stilson, Matus, & Ball, 1980).
How to relax by changing our thoughts is described in chapter 14.
Some of us apparently need to relax muscles, others need to stop
certain thoughts, others need to exercise, others need to sleep more
or better, others need to cuddle and have a massage, and others need
to read or listen to music, i.e. "different strokes for different folks." If
you don't know what you need to relax, try different approaches (see
chapters 12 and 14). Don't use smoking, drinking, bingeing, and
coffee as a way to relax. 
Some self-help approaches may, at first, seem unlikely to work.
For instance, say, you want to reduce your tension and anxiety, to
escape the pressures you are feeling. What probably seem to you most
likely to be effective are techniques that would help you calm down
and relax. And those methods are certainly reasonable choices, but
research has shown that having positive experiences and feelings
decrease our negative emotions, including stress, anxiety, depression,
85
anger and dependency. So, an anxious person might also want to
focus on increasing the positive events and feelings in their life. This
could include planning and doing interesting things, stopping to "smell
the roses," looking for the positive aspects of your situation, reading
and practicing positive self-changes (more optimism, more happiness,
higher self-esteem, greater toughness), taking pride in planning and
using ways to handle the anxiety, having more fun, seeking more and
deeper social contact and support, etc. There are many ways to get
where you want to go--be open-minded but make use of research-
based self-help methods. 
Desensitization
A method that must be considered for overcoming unreasonable or
excessive fears. This well researched procedure is based on the belief
that a strong relaxation response can gradually overpower and inhibit
a fear response to a particular stimulus. The desensitization method
involves first relaxing, then imagining mildly scary situations, and
works up to relaxing in the most scary (but not actually dangerous)
situations. This is a painless method of reducing anxiety or fear
reactions because you must stay deeply relaxed throughout the entire
process. It avoids all stressful actual confrontations with the scary
situation, being done entirely in one's imagination. So it is easy to
carry out and always available--it just takes fantasy (see in vivo and
Exposure for versions that require confronting the real situation). The
method was developed by a psychiatrist, Joseph Wolpe (1958), and
based on classical conditioning, using the same principles as Watson
and Jones in the 1920's. 
Extensive research has evaluated desensitization, indicating it is an
effective method, but powerful placebo or suggestion effects are just
about as effective, suggesting the method may not add a lot beyond
the expectation of improvement. Wolpe (1980) has claimed that the
method is also helpful with many psychosomatic disorders because it
reduces the underlying anxiety. No competent self-helper should
overlook desensitization as described in chapter 12; it is potentially
useful in any situation with any unwanted emotion. 
Flooding and venting feelings --experiencing and releasing intense
emotions is thought to be beneficial in a variety of ways. First of all,
Freud sought intense emotional reactions in therapy, called
abreactions. These repressed memories usually involved very painful
early childhood experiences. The patient would relive these
experiences and as a result gain insight into the source of his/her
current problems. With this new understanding, the fear, neurotic
behavior, or psychosomatic complaint will go away, supposedly. Primal
therapy, which uncovers the hurts of birth and early childhood, is
based on the same assumptions. The newer therapies by John
Bradshaw and others, which reclaim and nurture the hurt inner child,
also relive the disappointments of childhood. In a sense, like
desensitization, this is confronting the inner sources of fears and
86
traumas, usually from childhood and often well repressed (see the end
of this list). 
Secondly, Stampfl & Levis (1967) developed a treatment method
that involved telling phobic patients horror stories that aroused their
intense fears. It was called implosive therapy and is now known as
imaginal flooding. The idea is for a phobic person to imagine scary
situations and experience the fear as intensely as possible. Usually the
therapist vividly describes the scary scenes, deliberately frightening
the patient as much as possible (he/she is told the purpose). The
phobic person continues imagining the stressful scenes for a long time.
Gradually the emotional reaction to the ghastly images declines.
Eventually the patient is imagining the terrifying fantasies but not
responding with fear. In this way, much like cue exposure for
compulsives, the connection between a stimulus (flying) and a
response (fear) was broken, i.e. unlearned. And, the patient has
learned that he/she can stand intense fears. 
Thirdly, another way to reduce a fear using flooding is to place
yourself in the actual frightening situation until the fear "runs down."
As in Exposure, the confrontation could result in a strong fear
response initially that gradually declines. Suppose you had a fear of
heights or elevators. Getting on an elevator might be terrifying but if
you stay on it all day, you learn three things: (a) nothing terrible
happens (beyond the initial stress and possible motion sickness), (b)
by the end of several hours you are going up and down without fear,
and (c) you are not weak, you can stand stress, you can master the
fear. Flooding is the treatment of choice for agoraphobia. 
Fourthly, a similar approach, using flooding, involves the
paradoxical intention of trying to increase a fear or anxiety. For
example, a female student in my class had a fear of the dark,
particularly coming home and imagining that someone was lurking in
the dark to assault her. She had never been attacked but it was a
serious and long-standing fear. First, she tried self-desensitization. It
did little good. Then she decided that whenever these scary fantasies
started, instead of resisting them she would try to see just how scary
she could make them. Much to her surprise, after trying to really scare
herself a few times, the fears diminished. It seemed to her as though
the unwanted fantasies went away (gave up?) as soon as they lost the
power to upset her. 
People who have panic attacks often think they are going to faint
or are having a heart attack and will die. So, therapists using
paradoxical intention may ask the patients to exaggerate their
symptoms, e.g. they might be instructed to become frightened and
sweat or to faint or to try to bring on a heart attack. Of course, these
dire expectations, that phobics desperately try to avoid, can't
ordinarily be produced even when they try hard to do so. So, people
can learn to "take charge" of their symptoms and, thus, the attacks
lose their power to scare the victim. 
87
Lastly, see the extensive discussion of catharsis in chapter 7. It is
commonly thought that getting feelings off your chest is helpful,
especially sadness and anger. Certainly many people find it helpful to
"have a good cry" or to admit openly that they are nervous and to "let
go" of those feelings. Telling others about our fears and doubts may be
the first step to finding out we aren't weird and to overcoming the
stress. 
Stress inoculation 
Epstein (1983) believes stress and anxiety are naturally reduced in
daily life by repeatedly and gradually thinking about more and more
upsetting aspects of a frightening situation. If the emotions become
too intense, however, the fears may build instead of diminish. But if
our anxiety responses remain within certain limits as we ruminate, we
can reduce our fears by imagining over and over specific details of
confronting our boss or jumping out of an airplane. It is a natural
healing process. If true, it is another explanation for desensitization.
We may not need to be deeply relaxed. 
What are the therapeutic implications of Epstein's notions? That we
can reduce unrealistic fears by experiencing (in reality or in fantasy)
the scary situation so long as the feared harm doesn't occur. We must
fully experience the stimulus situation without distortion or defenses.
So start with less scary aspects and work up to the most scary (like
the desensitization hierarchy--see chapter 12). As we experience the
stimulus and the fear, we come to realize that it is our view of the
situation--our incorrect expectations--that make it so scary, not the
actual stimuli. We learn to see the situation realistically. We gradually
reduce the fear response--so that we can be fairly calm parachuting
out of a plane at 10,000 feet. That is stress inoculation. 
For some people, stress inoculation is basically learning to "talk
yourself down" or facing a stress and finding ways to handle it. For
others (Meichenbaum & Cameron, 1983; Meichenbaum, 1985), "stress
inoculation training" is a complex therapy process (see method #7 in
chapter 12). It is a major part of Cognitive Behavior Therapy and
involves (a) helping the patient become a better observer and a more
accurate interpreter of incoming information. (b) Teaching stress
management skills, such as social interaction, problem solving, and
how to use self-instructions for relaxation, self-control, and praise (see
method #2 in chapter 11). (c) Help in applying the various self-help
skills in life. In short, this method is designed to be used by a
therapist, although the techniques are similar to what you are learning
in this book. In fact, written how-to instructions for stress inoculation
were recently provided test-phobic students (Register, Beckham, May
& Gustafson, 1991). The written material alone helped. 
Use "nervous energy" --channel the anxiety created by stress
into constructive, beneficial activities, such as taking a course,
preparing for a promotion, helping others, etc. Hans Selye believed
that meeting challenges, like competing in sports or being active in a
88
cause, produced "good stress" which gives us a rush or a "high"
feeling. Good stress keeps us motivated and enthusiastic about life.
So, Selye recommended that we expose ourselves to as many good
stresses as we can handle, so long as we don't get over loaded. When
a person becomes over loaded with good or bad stress, he/she should
use the energy in a way that works off some tension, e.g. playing
tennis, jogging, walking, doing aerobics, hard physical work, etc. In
short, make stress work for you. Turn frustrating obstacles into
exciting challenges. 
A related concept is that we need some stress--some pressure, not
too much--to do our best. Every athlete knows that he/she needs keen
competition to become his/her best. Every student should be aware
that the quality of his/her education is, in large measure, determined
by the motivation and ability of the competing students. The wise
person seeks, welcomes, and uses this pressure to achieve his/her
own highest potential. 
 
Develop toughness and skills
Physical demands must be made on the body to develop strength, we
must be exposed to bacteria and diseases to develop immunity to
them, and humans may need to be exposed to stresses and emotions
before we develop coping mechanisms and toughness. Type A
personalities with their hurried, competitive, tough, aggressive
behavior are actually weak at coping with stress, their bodies take a
long time to return to normal after becoming upset (and they have a
lot more illness and die earlier). Dienstbier (1989) points out that
people in very demanding and responsible positions develop very
healthy reactions to stress, providing they are in control and have an
opportunity to cope. If you give someone lots of responsibility and
little power, however, they develop very unhealthy reactions, including
feeling helpless. 
How do you develop toughness? By being repeatedly exposed to
demanding situations while having the skills, power, courage, and
confidence to deal with the challenges. It may help you become
psychologically tough if you physically exercise, but I suspect you
must gradually handle more and more stressful, difficult problems and
interactions at work or in your personal life, not just in the gym. Thus,
using relaxation methods to overcoming fears is only the beginning;
true toughness and durability comes after hard knocks. As we
discussed in Exposure above, our attitude has to change from "I can't
stand it" to "I can handle it." 
Salvatore Maddi and Suzanne Kobasa (1984) studied healthy
executives and tried to discover ways of increasing toughness. They
found hardy people were (a) committed to their work (they, like self-
actualizers, have a mission they believe in), (b) have a sense of
control over what happens in their life, and (c) zestfully seek and take
89
on challenges, feeling they will learn from the experiences. They
seldom get sick. They were tough. Maddi and Kobasa then tried to
teach less hardy managers to be psychologically tougher using three
methods: problem-solving to reduce the stress (much like the chapter
you are reading right now), focusing (for gaining awareness of hidden
emotions, see method #5f in chapter 15), and self-improvement
projects (to improve self-esteem and a sense of mastery). So, by
learning self-help, you are getting tougher (IF you expose yourself to
tough situations and come out a winner most of the time). You have to
move on from just handling anxiety to taking the many risks involved
in making lots of positive things happen in your life. 
Skills training --if we feel inadequate, one solution is to become
more adequate, even over-compensating for our real or imagined
weakness. Chapter 13 provides a variety of skills which might reduce
stress. Examples are: problem-solving ability, decision-making skills,
social skills, assertiveness skills, empathy responding skills, time
management skills, study skills, leadership skills, etc. 
Cognitive methods
Observational learning and modeling --watch a person similar
to you handle the frightening situation. This is called "guided mastery"
or modeling. Cognitive therapy has repeatedly shown that humans can
learn to overcome fears by observing others, preferably not an expert
and not a person overwhelmed with fear. If you wanted to be
comfortable handling snakes, it wouldn't help much to watch a snake
handler catch and milk rattle snakes. But watching a snake phobic
person cautiously and nervously approach and briefly touch a
harmless, pretty, little snake would help you, with encouragement, to
do the same thing. Modeling is discussed in chapter 4. 
Cognitive treatment methods --if you change your assessment
or interpretation of a scary situation, your emotions in that situation
will often change. That is the basic idea of cognitive methods, but
there is a wide, almost overwhelming variety of ways to alter your
view or interpretation of a situation. Let's see if we can clear this up
somewhat. 
Some cognitive methods consist of changing your self-talk and
thinking, e.g. substituting constructive, positive self-statements for
self-defeating statements to reduce your fears. As we just saw, this is
the essence of stress inoculation, usually called a cognitive-behavioral
method. There are certainly other methods, sometimes called
cognitive, which involve learning how to think differently: learning
problem-solving, skills, and planning methods; using paradoxical
intention and flooding; developing healthy attitudes and toughness;
and gaining insight. Some writers even differentiate between cognitive
methods that simply change your thinking or automatic assumptions
(changing "I will fail" to "I can handle it") and other cognitive methods
that require you to challenge the logic or validity of your own ideas or
conclusions or schemas ("feeling dizzy means I'm going to pass out").
90
The latter is considered by some to be "deeper" or real cognitive
therapy. 
First, let's compare two different treatment approaches based on
different theories. There is a squabble between conditioning and
cognitive explanations of fears. You may need to understand these
different theories in order to select the self-help method that best fits
your condition. Each theory recommends somewhat different
treatment methods, e.g. exposure to the scary situation vs. changing
erroneous ideas (next 3 methods) or guided mastery. If phobias are
largely conditioned physiological reactions, then you should be able to
reduce the phobia response by exposing yourself for a long time to the
harmless but frightening object or situation (although this alone would
surely change your appraisal of the situation). But, if phobias are
largely caused by your own erroneous beliefs or thinking, you would
need to correct your appraisal of the situation, learn some skills useful
in that situation, correct your false conclusions about the situation,
and re-evaluate your ability to cope with that situation. A therapist,
self-help guide, or ordinary person acting as a model would probably
be helpful when using many cognitive techniques with strong fears or
panic. 
Despite being very different theories, the treatment of fear based
on conditioning and cognition have a lot in common. Both eventually
require the frightened person to confront the frightening but harmless
situation. This exposure will usually gradually extinguish the intense
fear response and cause the person to think more realistically about
the situation. Which is the critical change? The scientist needs to
know. It doesn't matter much to the phobic, if his/her treatment
method works. If the method you try doesn't work, just select another
method. 
Is it possible that some fears are based more on conditioning and
others are caused more by fantasies and faulty perceptions or
thinking? Yes, very likely, although psychologists can't, at this time,
tell one kind of fear from another. Joseph Wolpe used desensitization
with a patient fearful of cockroaches. It didn't work. Then he learned
that her husband was nicknamed "Cockroach" and that they had
serious marital problems. After Wolpe did marital therapy, the
relationship improved and the cockroach phobia went away without
special treatment. Wolpe now believes about 1/3 of phobias are
cognitive and don't benefit from desensitization, which he "invented."
So, when we are distressed, we will just have to try different
treatments and see what works best for us. Knowing the different
theories, however, helps you find or devise different approaches to
changing. 
Fortunately, the research to date indicates that both exposure to
the frightening situation and correcting our faulty perceptions and
conclusions are generally effective in reducing fears. As you consider
the next three cognitive methods try to decide which would work best
for you. 
91
Correcting faulty perceptions --validating or having our
perceptions confirmed by others is sometimes a critical step. We are
frequently not aware of our specific misperceptions, but we can, in
most cases, learn to recognize our tendencies to distort, such as
exaggerating our importance, denying our responsibility, expecting the
worst, being overly optimistic, blaming ourselves, distrusting others,
and other ways. If we are aware of our own perceptual biases, we
must constantly check our impressions or views in that area with
others. If we are not aware of our perceptual distortions, we must
occasionally compare other people's honest assessments with our own
to make sure we are seeing things accurately. 
If persons, who are afraid of spiders, see pictures of spiders paired
equally often with a tone and a shock, they will strongly believe that
they have seen spiders associated much more often with a shock than
a tone (de Jong, Merckelbach, Arntz, & Nijmam, 1992). This distortion
of reality does not occur in people who are unafraid of spiders. Thus, if
you are phobic, you can not blindly accept "what you see with your
own eyes." You must make systematic observations, keeping careful
records. And you must check out your observations with others. 
Martin Seligman (1991) and many other researchers have shown
that optimistic or pessimistic "explanatory style"--how you
automatically see and explain things--influences many things,
including how well you do in school and on the job, and even your
general health. That is, optimists do better. So if you have a
pessimistic, "I'm helpless," attitude, it needs to be changed (see
chapters 6, 8, and 14). How? Test out your expectations. If you
believe that you can do nothing that would help with a problem you
have, try some approach anyhow and see if it fails. If it does, then
make three or four more good efforts using a different attack, and see
if they all fail. Likewise, if you believe that no one would help you or be
honest with you, test out three or four people and see if your
predictions are accurate. In time, you can develop a more optimistic
attitude based on actual experience; look for the opportunities to learn
and grow that are hidden in every problem. 
Cognitive therapy also uses distraction and "rational responses" as
substitutes for depressing or catastrophic perceptions of the situation.
Example: a person with a panic disorder may first experience nausea,
then shakiness, heart racing, lack of breath, and finally panic. The
accompanying thoughts are "I hope I don't get upset here," "I'm
getting sick," "I'm having a heart attack!" "I'm going to die," "I've got
to get out of here," and later "I'm a nervous wreck... I'm going crazy."
The therapist might teach this person to reproduce the same physical
symptoms by hyperventilating, to control the tension by distraction
("sit down, read the paper, and relax"), and to replace the catastrophic
thinking with rational, reassuring thoughts: "I can prevent this panic
attack," "my heart is beating fast but that is okay," etc. You can teach
yourself these kinds of things. 
92
Helplessness and self-efficacy seem to be the opposite ends of the
same dimension; increasing self-confidence in self-control is discussed
in Planning self-improvement (see pages below) and in method #9 in
chapter 14. More details about correcting our faulty initial impressions
are given in method #5 in chapter 14 (straight thinking). Another
excellent but complex (realistic!) example of checking out our
interpersonal perceptions is given by R. D. Laing (see method #7 in
chapter 13). 
Changing the way we see the world is not a quick and easy
process. You will have to check out your views in many situations over
and over. It's hard but if your initial perception of reality is wrong, all
your subsequent thoughts based on those impressions are faulty too.
That's serious. 
Stop irrational thinking --after perceiving the current situation,
we compare what is happening (as we see it) with what we want to
happen or believe should be happening. When we, others, and the real
world are not as good or as satisfying as we had hoped, we get upset.
Thus, the Rational-Emotive therapist says it is our beliefs that cause
stress, self-doubts, shame, depression, anger, and most emotions. We
can learn to recognize our irrational demands and reactions when life
doesn't work out as we would like. Examples: 
Rational-Emotive therapy techniques (method #3 in chapter 14)
will help you to identify a variety of irrational ideas and to think
logically. Example: "It would be awful if ___(Joe) ___ didn't like what I
did" is a common thought. But someone not liking what you did is
merely a temporary nuisance or disappointment, not an awful,
catastrophic life event. Indeed, if you knew the person well, you might
understand exactly why he/she doesn't like it (they are responding
"lawfully" for them). It isn't the reaction you want, but you can handle
it. 
We are all prone to automatically think "wouldn't it be awful if I got
fired... if my lover wanted someone else... if I got cancer... " or even
"if she/he turned me down after I asked her/him for a date... if I
flunked this course... if I dented the car... if I said something silly... if
my fly/blouse came open... " The truth is that life goes on and very
few events are truly "awful," most unfortunate incidents are naturally
occurring, often unavoidable, short-term inconveniences (see
discussion of determinism in chapter 14). Also, most worries never
happen! Many therapists ask clients to imagine the worst possible
outcome in their situation, and then ask, "So what would happen, if
that occurred?" Or, the therapist might ask, "What effect will this have
on your life 1 or 5 years from now?" Usually there is a solution or
some outcome that isn't entirely awful forever. 
Besides being upset if things don't go as we'd like, other common
irrational ideas produce stress, such as "if anything could go wrong, I
should worry about it a lot" and "if I or anyone does anything bad, we
should be blamed for it and punished." These thoughts suggest we are
93
striving for more control over the world than is possible. Others tell
themselves, "I can't do anything about what happens." This also
causes stress, because we see ourselves as having no control over the
world. 
Perfectionists need to give up impossible goals (see chapter 6). Do
the best you can and accept the outcome. Inspire and help others all
you can and accept whatever happens to them too. 
The Rational-Emotive therapist tries to quickly identify the client's
irrational expectations and ideas. He/she goes on to show the patient
how unreasonable, foolish, and harmful these ideas are. Then the
client is shown more reasonable ways to think (talking to him/herself)
and is told it is his/her choice as to what beliefs to have, i.e. to be
irrational and "upset" or rational and "at peace with the world." 
There is nothing either good or bad, but thinking makes it so.
-William Shakespeare, Hamlet
 
           
Correct faulty conclusions --although our brains have enormous
capabilities and are basically responsible for our domination of all other
animals and much of the physical world, we are also remarkably prone
to reason illogically. Methods #1 and #8 in chapter 14 describe many
examples of faulty and/or negative thinking; none of us think straight
all the time. In Correct misperceptions above, the biases and needs
have instantly distorted our perceptions; in contrast, here we are
talking about false interpretations of our perceptions (accurate and
inaccurate) as well as wrong conclusions finally drawn as a result of a
faulty reasoning process. It is the difference between instantly sensing
the boss is mad when she/he is not and falsely concluding he/she is
mad after interacting for several minutes. Our thinking might go like
this: "She hardly spoke to me and seemed preoccupied. I'll bet she
read my report and didn't like it. I wish I had spent more time on it.
She always asks about my weekend, but today she didn't talk about
anything but work. I think she's irritated. She has a short fuse
anyway. I'll bet I catch hell." Thoughts evoke feelings whether they
are true or not. The boss may merely be absorbed with an important
dinner date. We may not be fully aware that we are drawing a
conclusion, we are just "thinking," but we are very aware of the
resulting stressful emotions. If we closely attend to our reasoning and
question the basis for our conclusions, we can detect and correct many
of our false ideas. 
However, without double checking our thinking, we misinterpret
many everyday events and draw false conclusions that drastically alter
94
our lives for the worse, e.g. "I will never amount to anything," "no one
will ever love me," "I was born to be a trouble-maker," "I'm not very
smart," "you can't trust anyone," and on and on. These dramatic
general conclusions must be tested out and corrected one small step
at a time. In addition, there are many other specific stress-producing
false notions: 
The obsessive-compulsive disorders think "I have germs on my
hand, I must wash" or "I hate to see the house all messed up"
and the phobic says, "I feel sure this plane will crash before I
get to Kokomo" or "I hate mice--they scare me to death." 
The worrier spends hours thinking but he/she creates more
anxiety than solutions; see discussion in the last section of this
chapter about how to control worries. 
The self-doubting depressed person has many stressful
"cognitive distortions," such as concluding that everyone will
find you boring just because one person seems uninterested in
what you have to say (see chapter 6). 
The person who has panic attacks interprets certain bodily
sensations as being a sure sign of an impending disaster:
getting breathless means he/she is about to stop breathing and
die, a pulsing forehead means he/she is having a stroke, feeling
shaky means he/she is loosing control and going crazy (Clark &
Ehlers, 1993). The shy person thinks everyone sees his/her
sweaty palms, shaking knees, or confused mind; they think
other people don't have these kinds of reactions. 
Many of us have misconceptions and unreasonable assumptions
which cause problems, such as "I should be happy like other
people are" (when they aren't happy), "other people think and
feel like me" (when they don't), "I can't change--it is my
nature" (when you can change), "I got it from my dad" (when
you didn't), and so on (Flanagan, 1990). 
We humans think in many ways that handicap and disturb
ourselves. Whenever you are upset, go looking for your irrational
thoughts (see methods #3, #4, and #8 in chapter 14). Notice that it
takes careful self-observation and self-awareness to detect these
psychological pitfalls, because the thoughts occur so quickly and
automatically. You need to train yourself to be a good self-observer.
How? For a few days pay attention to the situations that upset you,
your physical symptoms (and what they suggest to you), your inner
dialogue and thoughts about the causes and consequences of your
fears. Do this by keeping a journal and recording your thoughts about
your anxiety and fears on a tape recorder. Then, learn to detect your
self-critical inner voice and uncover your internal mental pictures or
beliefs (schema) about your fears by reviewing your journal and
carefully listening to your recordings. This will take a few hours. Ask
yourself how accurate your self-judgments, your explanations of your
fears, and your views of your situations really are. Ask if these ideas
help or harm you. Write down your negative expectations, your
questionable ideas, and harmful self-judgments. These ideas become
the basis for the next step, namely, testing the validity and reality of
your thinking. 
95
You will note that both behavioral and cognitive approaches involve
exposing yourself to the frightening situation, but the exposure is done
for different reasons (Hoffart, 1993). The conditioning oriented
behaviorist simply directs you to break the connection between the
situation and the fear response. Any old exposure will do (if it is long
enough). The cognition oriented therapist, however, collaborates with
the patient to clarify the patient's hypotheses about what will happen
in the frightening situation. Examples: if the nervous person says "I'll
fail" or "they will reject me" or "I'll blush and sweat and that will be
awful" or "I'll get so upset, I'll go crazy" or "if I panic, I'll die" etc., the
cognitive therapist suggests another more realistic alternative
outcome. Then it becomes a simple matter of testing these different
hypotheses (or schema), i.e. find out what will really happen in the
scary situation. One might ask "how could I test my notion that they
will laugh at me... that I will faint... that he will get mad...?" This will
involve exposure to the situation to test the distressed person's
thoughts and explanations about his/her fears. Always have an
understanding friend with you. 
We must give up our defenses against the fears. Hoffart described
an agoraphobic patient who avoided and protected herself from the
feared situation in every way possible: she attended to shop windows
instead of people, tensed muscles to avoid shaky knees, held on to a
railing if she got light-headed, always thought "how can I escape
quickly?", avoided speaking to people, and went home at the first sign
of stress. Some of her hypotheses about what causes or prevents her
fear (as well as her expectations about the consequences of a full
blown panic attack) will need to be tested. The outcome of the "tests"
will surely result in her giving up her defensive "solutions" to the fear,
her changing her thinking and gaining self-confidence. Gradually, the
fears should decline and the self-efficacy build. 
Cognitive therapy for people suffering panic attacks might involve
these kind of procedures: 
1.
Since patients with a panic disorder are super alert to their
bodily functions and prone to misinterpret bodily sensations,
such as breathing hard, palpitations, or dizziness, it is useful to
find out what sensations they are concerned about and get the
patient to reconsider their conclusions. Suppose a person
panics while shopping because he starts to feel dizzy and then
fears he will faint and maybe die. He is constantly watching for
signs of dizziness and it never occurs to him to question his
conclusion that getting dizzy means he is near death. The
therapist may find out that the patient has never actually
fainted and then may ask why he thinks that is. The patient
may say, "because I hold on to something." Then there is a
discussion of fainting being caused by low blood pressure, but
the patient recognizes he has a strong pulse. Soon the patient
reasons that he could determine if he is going to faint by
checking his pulse. Later that day with the therapist, the
patient, checking his pulse frequently, tests the reality of his
96
belief that feeling dizzy means he will faint or die. He doesn't
faint. 
2.
In addition, the therapist later suggests that the patient expose
himself to other situations where he gets upset and dizzy, and
see what happens if he does not hold on to something. Trying
this several times, the patient again discovered he would not
faint. The panic spells went away. About 85% of the patients in
this treatment program got over their panic spells with this
treatment in two or three months (Clark & Ehlers, 1993). The
essence of the treatment involves disproving the patient's basic
views and conclusions about dizziness and dying. (But, often
exposure is also a basic component of the treatment.) 
These examples should make it clear to you why these methods
are called cognitive. The ideas that lead to fears and panic are being
questioned and tested. 
Plan self-improvements --our intentions, goals, plans, self-
instructions, and self-evaluations play a major role in directing our
lives. Without rational self-direction, we would be lost, driven only by
the dominant instinct or need of the moment. Learning to organize and
control our lives is necessary to get where we want to go. Thus, set
reasonable goals (chapters 2 & 3), control your behavior (chapters 4
and 11), calm the emotions, find love and friendship, etc. 
In terms of controlling stress, learn to give self-instructions
(method #2 in chapter 11) for relaxing and for better coping, such as
when the experienced parachutist thinks about accomplishing the task
of landing safely, rather than about possibly dying in 40 seconds. 
We may not always give fantasy the credit it deserves but our
mind is almost constantly rehearsing how to handle some difficult
situation. We imagine what we could say and do, and how others
might respond, and how we could react to that, etc. This use of "covert
rehearsal" is very valuable (see chapter 14). 
On the other hand, one needs to occasionally stop the "try harder
signals" from your brain (shouting out orders and demands like a
Marine drill instructor) to your body, i.e. "take a break" from
excessively demanding self-instructions. 
Rather than just stopping giving self-instructions, it is sometimes
helpful to give the wrong instructions, as in paradoxical intention. This
is where you tell yourself "increase those fears, make them really
terrifying," instead of "I must calm down." (Case cited earlier and see
chapter 14.) 
It is helpful when we "accentuate the positive" as well as
"eliminate the negative." Life is more than just avoiding problems. We
must reserve our energy for planning and carrying out positive,
meaningful, moral tasks and missions. 
97
Healthy attitudes and approaches to problem-solving --(a
summary from a variety of sources) 
Self-awareness: recognize when there is a problem and see the
problem clearly. We can hardly solve a problem if we don't admit we
have one. If we minimize or distort the situation (as when we use ego
defenses) or get overly emotional, our problem-solving efforts are
handicapped. Indeed, some efforts aimed at reducing stress might
interfere with finding permanent, complete solutions, e.g. if we used
drugs or relaxation to reduce stress, we might be less motivated or
inclined to explore the underlying causes of the distress and do
something about the true causes. 
Take action: make a commitment, when appropriate, to attacking
and controlling the problem, to DOING SOMETHING. This action-
oriented attitude, like self-efficacy, is comprised of several factors: (1)
a belief that the problem is modifiable, (2) that we can personally
conquer or control the disturbing situation (self-efficacy), and (3) that
there will be worthwhile benefits derived from taking direct action.
These positive beliefs are based on what worked for us in the past, on
observing or talking to or getting support from others, or on learning
new skills and knowledge. Being familiar with a systematic, rational
approach to problem-solving, like Mahoney's (1979) "personal science"
or this book, might encourage a person to plan carefully and to act
cogently. 
On the other hand, when the problem is insolvable, the strong,
stress-tolerant person recognizes his/her predicament and avoids a lot
of pitfalls: He/she stops trying to achieve the impossible. He/she may
even provide him/herself with excuses (Snyder, Higgins, & Stucky,
1983). He/she does his/her best, then takes a "wait and see what
happens" attitude, avoiding the stressful situations whenever possible.
If we are blessed with a sense of humor and if we can see the
smallness of ourselves and our problems, it is helpful. 
The serenity prayer: God, grant me the serenity to accept the things I can not change, the
courage to change the things I can, and the wisdom to know the difference.
If the problem doesn't seem impossible but is not getting resolved,
the good problem-solver avoids giving up prematurely, doesn't burn
bridges, avoids "caving in" and making a bad bargain (e.g. always
putting others ahead of self), avoids escaping excessively into fantasy,
drugs, TV, music, etc., and avoids being a sore loser and all the other
negative consequences of stress listed above. 
98
If the external situation is bad and unchangeable, still search for
the better ways of coping mentally. One study (Felton, Hinrichson,
Revenson, & Elron, 1980) compared persons who adjusted well to
crippling disease with persons who did poorly. The stress-tolerant
people had an optimistic outlook (even if, in this case, it meant
denying reality), were able to express feelings, such as anger and
complaints, and had a rich fantasy life so they could escape into
daydreams. Brutal self-honesty is not always the best policy. 
Self-efficacy --learning to realistically believe in yourself as a self-
helper. Indeed, stress "management" implies you are in control of
techniques that work. Take a new attitude: feeling anxious doesn't
mean we have failed again, it simply signals that there is another
problem to be solved, another opportunity to learn more about self-
control. 
Don't tell me that worry doesn't do any good. I know better. The things I worry about never
happen!
The feeling that "I'm in control" is related to fear, anxiety, courage,
and self-direction (Rachman, 1978). Studies of wartime pilots, for
instance, show that fear and courage are related to (a) feeling
competent, (b) feeling in control, and (c) not wanting to "let down my
buddies." Feeling out of control is scary. And it's unchallenging ("What
can I do?"). Several leading test pilots refused to become early
astronauts because they had little control in Project Mercury--they felt
like "spam in a can" (Wolfe, 1980). 
Stoyva and Anderson (1982) think biofeedback speeds up the
process of believing we have control. Also, many of the self-
instructions in stress inoculation involve suggestions that we are in
control, e.g. "This will upset me but I can handle it." In 1910 it was
Emil Coue's, "I'm getting better and better," now it is Bandura's self-
efficacy. Both reduce stress. 
By taking a risk, by running some danger, by facing stress, there is
a chance to win, to conquer, to triumph--to feel good about ourselves
(Siegelman, 1983). 83% of the time we feel positive when we take a
chance to better our situation, to "test our mettle." Even when we fail
or lose, 50% of the time we feel good about ourselves for trying.
Where we consider the outcome as "mixed," 75% of the time we feel
positive about ourselves for having tried to do the risky thing. Even
failure can be a valuable learning experience. Life isn't a game in
which you get only one chance. If you mess it up, you can fix it up. 
99
Siegelman urges her readers to nurture their fantasies of taking
risks; these wistful thoughts are kernels of hope--perhaps our only
hope of change, growth, satisfaction, greatness or goodness. These
thoughts of a new career, travel, success, a new life are the basis for
shifting from "I wish I could" to "by God, I will...." Don't crush them.
The rest of her suggestions for risk-taking are in chapters 13
(decision-making) and 14. 
Learning we can cope even though we are afraid is an important
self-understanding. Such people say, "I'm tough; I'm a survivor; I can
handle it." Neal Miller (1976) found Air Force officers believed they did
better under mild fear (49%) or intense fear (34% but 25% said they
did worse). In terms of handling fear, there are interesting findings
about birth order and pilot effectiveness in combat (later born do
better!). So, try some scary activities in everyday life: (1) try self-
disclosing and find that others like you--and are frequently like you.
(2) Try expressing your feelings and find out they are controllable. (3)
Try exposing yourself to temptations and find you have self-control.
(4) Try exploring your unconscious urges and find out you are not
awful for having them nor powerless against them. That's how to get
Have a purpose.  Hope and purpose enable us to overcome hardships,
whether it is concentration or prison camps, serious physical or mental illness,
or occupational burnout (Pines & Aronson, 1981; Frank, 1974). As chapter 3
says, a valued purpose for living saves us from meaninglessness and can
provide enormous motivation. For example, religious beliefs provide a life-
purpose and a refuge from the ultimate fear, eternal death. 
Unfortunately, there is little scientific knowledge about how to
develop faith and hope. Yet, there is universal interest in these topics
and ample evidence for the power of faith. For instance, Marks (1978)
compares the ineffectiveness of lengthy (1 year) therapy with
transsexuals to the astonishing effectiveness of faith healing. The faith
healer, in one case, took only three hours to pray, lay on hands, and
"exorcise 22 evil spirits." The client, a life-long transsexual,
immediately declared he was a man, discarded his female clothing and
got his hair cut. Two years later he was still living as a heterosexual
and planning to get married. Suggestion effects can help people have
faith. 
A distinction must be made between (a) passive faith or idle
wishing for something and (b) working hard and wisely to help yourself
achieve something. Both may work, but my bets are on (b). They are
certainly different processes. 
Hope is an effort to make it so, not a wish that it may be so.
-G. I. Gurdjieff
100
Finding the causes --if traumatic early childhood experiences
have great impact on later adjustment and if we tend to forget those
connections, it seems reasonable that gaining insight into the original
or early sources of our problems might be helpful. Our society is
enormously influenced by the idea that childhood has permanent,
inevitable impact on all the rest of life. Freud said, "The child is
psychological father to the adult...." Building on Freud, Erik Erikson
described eight stages of life in which we, ideally, develop lasting
traits, such as trust, independence, purpose, feeling of competence, an
ability to love, etc. Failing at any stage is thought to cause serious
problems. The early years are seen as especially crucial. 
Furthermore, a massive amount of clinical experience with
disturbed patients has confirmed that early psychological experiences
were important causes. These include loss of a parent, intense
conflicts within the family, abusive treatment or neglect, over-
controlling or critical parents or siblings, stressful sexual experiences,
etc. Research shows correlations between parental adjustment and
their children's adjustment, even as married adults. Abusers tend
(60%) to have been abused or to have seen abuse as children
(NiCarthy, 1982). Sexually abused children have more stress-related
symptoms than nonabused children, but 2/3rds recover in 12-18
months (Kendall-Tackett, Williams, & Finkelhor, 1993). Alcoholics tend
to have a parent who drank excessively or both parents who were
teetotalers (Weil & Rosen, 1993). The children's personality and school
adjustment are affected for several years after a divorce (see chapter
10). However, childhood traumas are not in the history of every
anxious person. 
Why might early stresses decrease our tolerance of stress later in
life? First, the trauma may reduce our sense of control--we feel
vulnerable, we know human frailty. We may learn to see the world as
uncaring or downright hostile. Second, a disruptive event might
interfere with our own psychological development (as mentioned in the
last paragraph). Third, early hurts and threats may leave us sensitive
to later occurrences--a teenager who lost her father at age 5 or 6 by
divorce may be especially sensitive to any critical comment by her
boyfriend. 
Contrary to the common view, however, there is evidence that
early traumatic experiences are not prophetic, they certainly don't
always result in a ruined life. In fact, Clarke and Clarke (1976) report
that severe shocks (loss of both parents, beaten and poorly fed,
rejected and hated) can be handled. Humans are pretty tough.
Furthermore, the healing effects of care and love after a trauma are
remarkable if we are young. The effectiveness of love and support (to
compensate for trauma) decline if the victim is older, say adolescent or
young adult. This research doesn't indicate that early traumatic
experiences are unimportant, but rather that they could be handled if
we knew and cared enough. Also, it may be beneficial to have practice
101
handling stress (see toughness above). Certainly, being over-protected
and pampered can cause problems too. 
What are the implications? You should investigate your history; try
to understand the source of your personality, attitudes, and problems
(see Allen (1995) and chapter 15). That is a characteristic of a mature,
aware, insightful, wise person. But don't stop with insight; don't think
that is all you have to do. You have to use the understanding to
change. That changing may also involve some of the cognitive-
behavioral methods mentioned above, e.g. one may need to remind
oneself "I'm sensitive about angry yelling because my father..." or "I
tend to avoid schoolwork because my sister was so damned smart." 
Warning: Beware of therapists, groups, and books that implant and
nurture false memories, such as sexual abuse as a child (see
discussion of this in chapter 15).
A compelling need to know-- there is a natural curiosity, a need
to know. Not just to understand what makes us tick but also to know
what really happened in our relationships. Notice what happens when
a person has a conflict or breaks up with someone. Often hours are
spent "analyzing" the situation: Why did he/she leave me? What did
he/she really want or need? Was he/she interested in someone else?
Did he/she deceive me? Why did I take him/her for granted? Where
did I fail? This questioning and analyzing can be calming if the
understanding can become a means for accepting what has happened
and even a basis for believing we will handle the situation better next
time around. The "retrospective analysis" can be harmful if we become
self-critical or develop very negative views of the other person's
motives or character. Psychologizing in a harmful way is discussed in
chapter 9. Nevertheless, gaining genuine understanding can lessen
confusion, reduce a fear of history repeating itself, and bring some
self-satisfaction. 
Open-mindedness --knowing a few psychological theories and
self-help techniques should never lull you (or any therapist for that
matter) into believing you know all about how to understand and deal
with a certain kind of problem. For example, suppose within someone's
mind the urge to kill him/herself gets diverted into a fear of knives. It
is obvious that the problem is much greater than avoiding knives. The
underlying problem needs to be faced. In a similar situation, Wolpe
(1973) reported a case of an 18-year-old male who, after urinating,
washed his genitals 45 minutes, his hands 2 hours, and his body in a
shower for 4 hours. The compulsive washing was apparently connected
with sleeping with his sister until he was 15 (she was 17) and having
severe guilt about sexual thoughts and reactions. Wolpe reduced the
102
time the young man spent washing by using desensitization to urine so
that eventually he could tolerate touching urine without anxiety. That's
fine, but it's a typical behavioral solution to a problem, i.e. superficial.
An aversion to urine may only be part of the problem. What about the
young man's sexual adjustment, his guilt about sexual thoughts and
urges, and his relationship with the sister? 
Suppose Little Hans, that Freud wrote about, came to you for help.
Besides reducing his fear of white horses with black mouths, what
would you want Little Hans to understand and handle better? His guilt
for fighting with his little sister? His interest in sexual parts? His belief
that women may have been castrated? His jealousy of his father's
relationship with his mother and ways of coping with that? His concern
about being loved? His transfer of interest away from his mother? His
self-acceptance? 
It may seem silly for me to encourage you to explore your own
unconscious. You might ask, "How can I do that?" I'd like to give you
some suggestions. You could read accurate descriptions (not stories by
novelists) of the needs, urges, motives, and interactions of others and
see if they apply to you or give you any insights. You could ask
yourself probing questions and look for the answers. Examples: If you
are afraid of serious dating or intimacy, ask yourself: Am I afraid of
being hurt (rejected)? Am I afraid of emotional or physical closeness?
If yes, emotional closeness, what is the source of that fear? If yes,
physical closeness, what about my body or my history causes me to be
uncomfortable? Is the Oedipus or Electra Complex involved at all in my
case? Am I more interested in keeping my same-sex friends than in
having a love relationship? If so, is that an escape from something
scary and/or is there no one of the opposite sex available at this time
and/or are there some homosexual tendencies involved here? If simple
questions like this make you uncomfortable, and you want to rush on
to another topic, it sounds like you haven't learned to accept all of
yourself yet (see chapter 15). Of course, the secret is learning to ask
serious, "on target" questions that demand thoughtful answers. This
takes time. 
Any person who is serious about understanding him/herself should
also try some of these things: keep a journal, record your dreams, use
awareness exercises, take psychological tests, use imagery
techniques, talk with others about their psychological needs and
motives, watch psychologically oriented talk shows, read a lot of
clinical psychology, and seek therapy if needed. See chapter 15. Don't
get uptight about exploring your psyche. It would be unwise to dwell
on your unconscious, but even more foolish to not consider these
factors at all. Think of it as an adventure, have fun. Every mind is
fascinating. What a shame that many people never explore their
unconscious at all. 
Summary of How to Handle Stress, Anxiety and Fears 
A. The behavioral-environmental part of the problem--
103
1. Exposure--confront the scary situation over and over.
2. Analyze the situation--log and assess the possible
causes.
3. Avoid the stressful situation or person, change your
environment.
4. Seek support from friends, counselors, self-help
groups, etc. 
B. The emotional part--
5. Learn to relax--counter the tension directly.
6. Desensitization--reduce the fear or anxiety response.
7. Flooding or venting feelings--get strong emotions off
your chest.
8. Stress inoculation--learn to "stay calm" or to "talk
yourself down."
9. Channel "nervous energy" into fruitful activities.
10. Develop psychological toughness--take on stressful
challenges. 
C. Skills for reducing insecurity--
11. Actually having more skills makes you feel more
competent...you are! 
D. Cognitive part--
12. Observe and model a person successfully handling
the scary situation.
13. Recognize that faulty thinking may be the cause of
your stress.
14. Correct misperceptions--consult with others; test out
your views.
15. Challenge irrational beliefs and demands of how
things "should" be.
16. Right wrong conclusions--check with others, test
your reasoning, learn to think logically.
17. Intentional thorough planning of how to cope.
18. Healthy attitudes--face problems squarely, commit
yourself to action.
19. Build your faith in your ability to handle stress and
other problems.
20. Find an inspiring mission in life and nurture an
optimistic attitude. 
E. Unconscious factors--
21. Explore your history--for traumas, stressful
emotions, and beliefs.
22. Utilize natural curiosity--ask relatives and friends
about childhood.
104
23. Read psychological literature and case studies: Q:
"True of me too?" 
Now you are prepared to plan your attack on tension and fears that
hold you back. Based on what you know, select the best two or three
methods and give them an honest try. If they don't work, try
something else. Good luck. 
Treatment of Specific Anxiety-Based Problems
Anxiety, worry and shyness
Anxiety is the most common symptom of patients seeing a
psychiatrist or a psychologist. About 5% to 8% of Americans each year
are believed to have an anxiety disorder; about the same percentage
have depression which often accompanies anxiety. Indeed, learning to
cope with stress reduces the risk of depression. The major anxiety
disorders are generalized anxiety, panic disorders, agoraphobia, and
other specific phobias. Women are two or three times more likely to be
diagnosed as being anxious than men are. We don't know why,
perhaps because they admit fears more, see doctors more, get
therapy more, have fewer rights and opportunities, are more abused
and deserted, have to care for children alone and often work outside
the home too, etc. Girls are also more prone to anxiety than boys,
Blacks more than Whites, and the poor more than middle class. 
You might think it is the busy executive who is most affected by
stress. You'd be wrong. More likely to suffer from stress is the ordinary
worker who is under heavy pressure to perform and has little control
over decisions. Thus, the most influenced by stress is the factory
worker, waiter, clerk-typist, data entry type who has fixed hours,
limited breaks, rigid procedures, and little to say about conditions,
solutions to problems, time off, lay offs, etc. Executives, business
owners, managers, professionals may feel stressed but they are less
affected by it. They are more motivated, more flexible, more
challenged, and they can make decisions and run their own lives; this
seems to be related to their being 2 to 4 times less likely (than the
clerk) to become sick from the stress of their job. Still, in any job
there are ways to relax (breaks, exercise at lunch, support from peers,
calming fantasies, deep muscle relaxation, having hopeful positive
thoughts, keeping a journal of your feelings, etc.). 
An anxious person usually also has a history of associating with
stress-related disorders, i.e. older relatives have been tense or fearful,
poor social adjustment in the past, poor school adjustment (especially
refusing to go to school after age 10), and general over-reactions to
pressure or threats. 
105
Panic attacks are thought of as being different from general
anxiety; they respond to medicine differently. When the anxiety or
panic is severe both medication and psychotherapy are advisable. I
will briefly discuss a few of the anxiety-related psychological problems,
such as worry, shyness, insomnia, burnout, phobias, panic attacks,
obsessive-compulsive behavior, and psychosomatic disorders. There
are others, such as Post-traumatic Stress Disorder, Dissociative
States, and Multiple Personality, which usually require psychotherapy
and so the details of treatment will not be discussed at length here.
However, a considerable amount of general information about Dealing
with Trauma has already been provided. If you have been
traumatized, read this material and you will realize that several recent
writers have provided help in understanding and getting over a
traumatic experience.
Worry.  Anxiety previews bad happenings; depression reviews bad
happenings. Worry is anxiously anticipating that some awful, scary,
unpleasant events are going to happen. Worry also involves trying to
think of ways to avoid these unpleasant happenings (Borkovec, 1985).
Worry is an unpleasant, upsetting activity that we'd like to stop but we
can't; sometimes we can hardly think of anything else and can't sleep.
Worrisome fretting is an effort to solve problems that results in our
imagining more problems than solutions; thus, we never find a good
place to stop worrying. The stream of worries goes like this: "I have to
get that report done this weekend... what if the boss gets mad about
what I said... if I lost my job it would be awful... I saw a homeless
family on TV today... we should be saving more money... I wonder if
my marriage would survive hard times... Oh, God, what if I couldn't
take care of the kids..." Each little worry expands into a three hour,
award winning movie or flows into an unending elaboration of other
worries. 
A chronic worrier estimates that he/she frets unconstructively like
this for several hours a day! That's about 15% of our population! On
the other hand, the non-worriers, about 30% of us, say they worry
less than a hour and a half a day or benefit from their worries
(planning). Borkovec says the chronic worrier thinks so much about
possible troubles that he/she doesn't have the time to carefully and
completely solve problems. The chronic worrier is more emotional in
general (anxious, sad, angry, scared) than the non-worrier. They tend
to be particularly afraid of being criticized and, thus, try to foresee
every possible mistake. There are so many ways to go wrong--to make
a mistake--that the worrying person may have great difficulty finding
solutions to his/her very complex problems. 
40% of our worries never happen; 30% are about pleasing everybody, an impossibility;
10% are about health, but we aren't doctors; 12% are "water over the dam;" thus, only 8%
could be helpful.
-Thomas S. Kepler
106
There are several very good self-help books for worry--even
Carnegie's book, "How to Stop Worrying and Start Living," with its
common sense approach from the 1930's is still given high marks by
readers. There is a 1999 audio edition available. I would recommend
to the serious worrier three other books, Babior & Goldman (1996),
Schiraldi (1996), and Copeland (1998). Copeland's book is a
workbook; she has had years of experience with bipolar disorders.
McKay, Fanning & Landis (1998) have produced a "Daily Relaxer Audio
Cassette" for worriers. 
Foa and Wilson (1991) have written an excellent, very thorough
self-help book in this area. I've summarized it under "obsessions and
compulsions" below. Also, see the next chapter for a discussion of
perfectionistic worrying. Reading Goulding and Goulding (1989) and
Craske, Barlow, and O'Leary (1992) should also be helpful. Mardus
(1995) suggests ways of making worry work for you instead of
wearing you down. 
One of the more popular books about worry, at the moment, is by
Hallowell (1998), a MD who has specialized for years in the ADHD
area. Naturally, he brings a medicalized approach to worry and
suggests several medications. He does also recognize that worriers
have many ideas that lead to dread and insecurity, such as "I'm going
to fail," "they may not like me," "I just know I'm going to make a
mistake" and so on. For the cognitive aspects of worry, he
recommends "techniques for retraining your brain," such as having
positive thoughts, correcting wrong ideas, praying, using worry energy
constructively, building friendships, following a daily schedule,
listening to music, and others. It is easy reading; some reviewers even
describe his suggestions as pop-psychology. 
How can a worrier stop worrying excessively? Borkovec's approach
is to try to get worrying under situational control, i.e. set aside a time
(perhaps 1/2 hour each day) and a place to worry, and only worry
there. To do this you also have to detect the onset of worrying and tell
yourself to put it off until the appointed time and place. Thought
stopping (chapter 11) or focusing your attention immediately back on
the task at hand might help avoid the continuous worrying. Use the
"worry period" to develop at least a crude plan (not the perfect plan)
for current concerns. Writing your worries in a journal can help. A
chronic worry becomes an obsession, so see the section below on
obsessions and compulsions. 
A reduction of the worrier's stress level might reduce the pressure
to think, so any of the anxiety reduction techniques (relaxation,
desensitization, inoculation) mentioned above might help. Clearly,
decision-making and self-help planning would help the indecisive
worrier cope and move on. Worries are often useless; this awful event
that might happen, often doesn't happen. Thus, the worrier needs to
use the cognitive methods cited above to straighten out his/her
107
thinking, making it more realistic and stopping the "awfulizing" or
"catastrophizing." Also, the worrier should be reminded that half of the
formula for anxiety is self-doubt about being able to handle the
expected crisis. Building self-confidence in coping with problems will
reduce the unproductive fretting. Finally, one should always wonder if
the worries serve some secret purpose, such as proving "I'm a good
worried father" or distracting you from some deeper, more basic fear
(better to focus on protecting my daughter from boys than to think
about my own sexual problems with my wife). 
Laboratory studies as well as clinical observations have shown that
worriers under stress tend to over-estimate the degree of risk they
face. If you think of more risks and threats, then your anxiety and
worry levels go up. Worry is not a simple reaction, it is complex,
including conditioned emotional reflexes possibly learned even in
childhood, ingrained habits of responding, and cognitive processes that
exaggerate the dangers ahead, set impossible or unrealistic standards,
and reflect low self-confidence. So, a summary of how a worrier could
possibly stop worrying excessively might include: directly countering
the worrying behavior by relaxing in any one of several ways, by
rewarding more confident and happy self-talk, by exercising, using
massage, and thought-stopping, or by diverting attention with
music, TV, reading, and socializing, and by practicing successfully
facing stressful situations over and over again. One could also reduce
worrying by changing one's thoughts, such as correcting unwarranted
negative expectations, reducing tendencies to falsely view current
situations negatively ("awfulizing"), giving up overly demanding
perfectionistic standards ("I must always be right") and by correcting
the refusal to accept the lawfulness of all behavior ("It's got to be
different"). There are a lot more ways of reducing worries: one can
learn new skills and problem-solving or decision-making methods,
which can change things and strengthen the belief that one can cope
with difficulties that might arise. Moreover, one might gain insight
into his/her negativity, train oneself to be more optimistic, higher in
self-esteem and self-efficacy, or perhaps even happier, and develop
an inspiring life plan. Worry can be controlled but often not easily. 
Shyness is very common and it can be very handicapping, but it does
not gain you much sympathy. People often think you should "just get
over it." Getting over it isn't easy. If you try to avoid being
embarrassed and nervous by not interacting, you run the risk of being
seen as snobbish, bored, unfriendly, or weak. How many of us are
shy? Zimbardo, Pilkonis and Norwood (1975) found that 40% of
college students considered themselves shy (by 2000 it is up to 48%).
Another 40% had been shy in the past, bringing the total to 80%.
Among young teenagers, 50-60% were shy. Most researchers agree
that half or more of American adults are a little shy. Only 5% of us are
not-at-all-shy. So, it is one of the most common human problems.
Good discussions of shyness are by Carducci and Zimbardo (1995) or
Carducci (2000). 
108
We shy people find it hard to start a relationship. Sometimes
others do reject us or avoid us because we are quiet and
withdrawn...that rejection hurts. Occasionally, if the withdrawal or
rejection seems unnecessarily cruel to us, we may get angry and start
to feel superior and want revenge. Most of the time we just believe we
are not very interesting and stay by ourselves. It is important to note,
however, if we can break through the shyness barrier and develop a
friendship, becoming close and intimate is usually not a problem
(Carducci, 1999). We often long for intimacy and if we gain it with one
or two people, we feel and do just fine. 
The Diagnostic Manual divides social phobia into two types:
generalized or nongeneralized (fear in certain social situations but not
all). In addition, psychological tests of socially anxious college students
have indicated two different basic kinds of problems with other people:
(1) feeling anger, resentment and distrust with others and (2) being
unassertive, submissive or overly nurturing with others. If you can
identify your more common feelings while interacting, such as anger or
submission, then perhaps further work on these problems, as well as
social anxiety, would help you make the changes you want (Kachin, K.
E., Newman, M. G. & Pincus, A. L., 2001). 
There is also an important difference to note between shyness and
introversion. Shyness involves a social nervousness, a lack of social
skills, a harsh internal critic, and acute self-consciousness. An introvert
may have social skills but simply prefers to be alone or with a few
friends. It isn't always easy to tell from the outside if a person is shy
or introverted. From the inside, there is a big difference. 
Another important distinction is that almost all of us are a little
"shy" in certain social situations, but that is different from serious
chronic shyness in almost all situations. The 15%-25% who are
chronically shy feel lonely, misunderstood, self-critical, and
uncomfortable while interacting. They look nervous. They can't
maintain eye contact. They are unassertive, have trouble thinking
clearly and expressing themselves, are concerned about their "image,"
and, in fact, often give others bad impressions. It can, of course, be a
serious problem--too bad we don't take it more seriously. One of the
barriers to getting help is our shame about social nervousness--on
average, it is 8 years before the person suffering shyness can tell a
family member or a friend. Maybe because people respond with "get
over it." The average delay in seeking treatment for shyness is 14
years! Perhaps we will in the future seek help earlier because of
findings by Kagan (1989) discussed below. 
First, one more distinction needs to be made. At the high end of
the shyness continuum there is a diagnosis of "social anxiety." At
times this label may include some of the chronically shy, but the
diagnosis is usually reserved for the most distressed 3% or so (that is
still 10 million Americans!). These people suffer grave consequences in
life. They may find it impossible to go to work or to school. Interacting
with others results in panic, racing heart, sweating arm pits, faces, and
109
hands, "freezing" so that working together seems impossible, and so
on, much like panic reactions and agoraphobia. These symptoms
demand treatment. A good but somewhat academic discussion of
"social anxiety" is by Leary & Kowalski (1995). 
Jerome Kagan, researching child development for over 30 years,
found only one trait that was fairly consistent from age 2 to 20; that
was shyness. Other traits--aggression, dependency, competitiveness--
change as we develop. But social inhibition remains so constant and is
so similar from parent to child or in identical twins that Kagan
concluded that shyness was, in part, genetically determined--a part of
our inheritance, a part of our hardware. Shy (15% are "inhibited")
children can apparently be identified as early as 2 to 4-months-old--
and 50% of shy 2-year-olds are still extremely shy at 7 or 8. Placed in
a strange situation, the extremely shy child of 2 or 3 is hyperactive,
irritable, nervous, cries a lot, has a fast heart rate, etc. When forced to
interact with strangers, he/she is inhibited, unresponsive to strangers,
unwilling to take risks, and tense doing motor tasks. These shy
children were also more likely to be colicky, allergy-prone infants, and
by age 7 or 8 had more fears about speaking in class, going to camp,
being in the dark, etc. Even 30 years later, shy children are different:
shy boys marry later, are more apt to get divorced, enter careers later
and do less well (Caspi, Elder & Bem, 1988). Shy girls are less likely to
have careers when they grow up. Non-shy children (15% are
"uninhibited") were sociable, fearless, and spontaneous with strangers.
Shyness is likely to limit and reduce our joy of living; it may be with us
a lifetime. Yet, we are not slaves to our genes. 
Two thirds of us, including the shy, continue to think that shyness
is caused by family experiences, overprotective or critical parents,
abuse by peers, etc., i.e. by experience. Research assigns more blame
to innate factors, which can be modified by experience. Hopefully,
knowing that genes partly determine shyness will not discourage shy
people or parents, teachers, and other helpers of shy kids. Clearly
shyness can be changed because it does change over the years. It has
been said "genes only set the stage, you get to write your life script."
Sensitive, nurturing parents helped 40% of Kagan's inhibited children
overcome their handicap by age 5 or 6. He advises parents to face the
problem, protect the children from trauma, such as family fights,
pushy older siblings, criticism or demands for excellence, etc., help
them with social skills, and gently nudge them into social contacts. It
is important that children know they are loved unconditionally, not just
if they are "good." Seeing painfully shy children and adults as victims
of their genes may help us be more sympathetic and spur the schools
and helping professions to find better ways to cope with shyness.
Shyness doesn't "just go away," explicit efforts are needed. 
No one likes to be shy, so in their secret struggle with this problem
almost all shy people try to "get over" the condition, often
unsuccessfully (remember it is in our genes). To do this, they force
themselves to interact, to think positively, and to relax while
interacting by using drugs and alcohol. Some of these efforts are on
110
the right track but aren't enough; the drinking/drugging may even
harm. What will help? 
Some of the mildly shy see the problem of nervousness very
differently from the chronically shy (Zimbardo, Pilkonis & Norwood,
1975). Excessively shy people have a hapless view, "I look terrible, I
say such dumb things, my nervousness is an obvious, awful,
unavoidable problem," whereas the non-shy person, who is actually
having similar and equal physiological stress reactions, is more hopeful
and apt to say, "Some people or some situations make me
uncomfortable, but that's OK, it's normal, I'll start a conversation
anyway." That is a better way to look at your nervousness. So, if you
get stressed out, stop putting yourself down, stop imagining everyone
is scrutinizing just you and deftly finding from 30 feet all your faults.
Keep on interacting. To further reduce these negative self-evaluations,
some therapists simply provide shy people with successful experiences
talking to people, i.e. in vivo desensitization (Haemmerlie &
Montgomery, 1986). It works. Likewise, most of us have had the
experience of becoming temporarily more outgoing and self-confident
during or after certain experiences, such as a love relationship, being
an athletic star, or doing very well in school. What we think and feel
about ourselves, our self-esteem, influences our shyness and may
come from observing our own behavior. In any case, adopting a
hopeful, I-can-change-my-social-behavior way of thinking is
important, then DO SOMETHING, like smiling and greeting people,
making small talk, give a compliment, etc. (Glass & Shea, 1986). 
What are some other things you can do about shyness? Learn
social interaction skills, especially self-disclosure, assertiveness, and
empathy responses. Gerald Phillips (1981) advocates teaching shy
students practical speech communication skills, like in speech class,
and forget about "therapy" for anxiety. Many other psychologists
would do the opposite, namely, focus on relaxation and desensitizing
the nervousness, and forget speech skills. Others would use cognitive
methods (correcting negative thoughts, giving self-instructions,
planning) and improve their self-concept by building self-confidence
and self-esteem (all in chapter 14). Stop thinking how stupid you
sound; stop wanting to be humorous, brilliant, and perfect. Stop
focusing on how nervous you feel and focus on the other person,
making them comfortable, helping them tell their story and share their
feelings with you. 
Almost all therapists would recommend lots of practice interacting
by first imagining successful conversations with different people.
Maybe you can role play with a friend. Then try out your new skills,
talking to people at work, on the Internet, going out with friends, etc.
Prepare things to say and ask in advance. Learn and think about
current social/political issues, listen to the news, see movies, polish
your opinions. Improve your listening skills. There are several good
self-help books for shyness (Miller, 1996; McCullough, 1992; Marshall,
1994; Zimbardo & Radl, 1979; Zimbardo & Radl, 1981 and 1999;
Powell, 1981; Gelinas, 1987; Cheek, 1989), but the best are Butler
111
(2001), Zimbardo (1987), Aron (1996 & 2000), Markway & Markway
(2001), Burns (1985), and Carducci (1999). Also see the Conquering
Shyness bibliography. It is better to DO SOMETHING, than to read
lots of books. 
Some studies have suggested that shyness is increasing in
America. A few psychologists, including Zimbardo, have speculated
that our increasing affluence and the increasing popularity of the
Internet are responsible for the growth in shyness. What is the basis
for these beliefs? Well, some think more wealth enables us to become
self-sufficient and live alone with well furnished entertainment centers
and expensive computers, i.e. live in isolation from others. But the
same wealth enables us to have the time for friends and the means of
going places and doing things with friends. Some with money choose
to be alone, others want to be with their favorite people. 
Zimbardo (an article, Shyness Breaks the Human Connection, on
www.here2listen.com/public/topics/ on 2/19/2000) showed his biases
when he wrote: "Technology further isolates within an illusion of
interpersonal communication. We make acquaintances and lose friends
by spending so many hours on email and in chat rooms, substituting
emotional face-to-face contacts with information-based virtual
contacts." A couple of the early studies supported this opinion that
going online increases social distance or isolation and replaces deep,
meaningful friendships with (what is assumed to be) shallow, fleeting,
cyberspace interactions. However, about 55% of Internet users report
that being online increases interpersonal connections and actually
improves interactions with friends and family (a survey done by Pew
Internet and reported by Aimee Balsey of the Badger Herald, U.
Wisconsin, 6/30/2000). Certainly being online makes it easier and
cheaper to stay in touch with old friends who are now far away. Good
relationships can develop online; note the support groups and the
marriages that start online. 
It is obvious that humans have very different social needs--and
some of us meet those needs within a close family or group of friends,
perhaps face-to-face, perhaps by using new technology, perhaps by
phone, perhaps for a few by writing each other. There are others of us
who are content, even happy being alone (even though that is hard for
the gregarious to realize, there is nothing wrong with that). What
concerns me is the painfully shy who silently long for close
relationships. For some of these people, the online chats, forums, lists,
threaded discussions, etc. are an ideal way to start interacting more
comfortably and, hopefully, learn to converse more easily with people
face-to-face too. Indeed, King & Poulos (1998) have recommended
that the seriously shy (Social Phobia and Avoidant Personality
Disorder) consider joining one of the thousands of virtual communities
as well as perhaps seeking online therapy by a professional. 
There are a few Web sites that specialize in shyness: Yahoo! Shyness
Center for Shyness (http://www.social-anxiety.com/), |Cheek: How
112
Shy? (http://www.wellesley.edu/Psychology/Cheek/howshy.html) ,
(http://www.csbruce.com/~csbruce/shyness/) , Psych Central
Zimbardo is associated with several sites Shyness Resources
(http://www.shyness.com/), Shyness Clinic
the Shyness Institute (http://www.shyness.com/shyness-
institute.html). Zimbardo, of course, also has a huge Positive
Psychology Program which I discuss in the beginning of the next
chapter (http://www.authentichappiness.org/). A crude test of Social
l) is offered by Queendom. You can also find places to socialize online
by looking earlier in this chapter at support groups. There are many
newsgroups to consider, such as alt.support.shyness. 
Zimbardo sees shyness, extreme or mild, as an enormous social
problem. Some countries, such as China, do not raise nearly as many
shy children as we do in the US. We must remember that in addition to
genes, shyness is partly a result of societal pressure to be successful,
to be beautiful, to be competitive and to impress others. These
pressures don't have to be there. Our shyness or passivity may also be
subtly encouraged by parents, schools, and society to insure that
children are "manageable," obedient, submissive--kept in "their place."
As a result, however, we--as children and adults--come to feel
unimportant, powerless, ineffective, passive-dependent, and even
defective, which increases our isolation from family, friends,
neighbors, and perhaps from all humanity. Shyness reduces our
sharing, caring, and loving one another. It increases our loneliness,
being picked on, losses due to hesitation, and other social problems.
That's serious. Let's help shy children (Zimbardo & Radl, 1981 and
1999). 
Fortunately, exposure in vivo, social skills training, and cognitive
techniques have all been shown to help social phobias. Actually a
combination of cognitive group therapy followed by exposure in vivo
seems to work best (Scholing & Emmelkamp, 1993). Why aren't these
approaches used in school? 
Insomnia and burnout
If we are stressed, sleep is frequently disturbed. About 35% of
Americans have had sleep difficulties during the last year. Perhaps
10% (women twice as much as men) suffer prevalent insomnia, i.e. at
least 14 difficult nights in the last 6 months. It is estimated that 3%
oversleep. The situation is complicated by the fact that 45% of under
and over-sleepers also have an emotional disorder, especially anxiety
or depressive disorders. About 8% of us each year use drugs to sleep,
taking 600 tons of sleeping pills annually. That is enough to put all of
us to sleep for 8 days! 
113
As mentioned in chapter 4, good sleep is very important for a good
mood, efficient work, clear thinking, and good health. Avoid
stimulants, even coffee and cigarettes. The old advice of warm milk is
still good. Get exercise during the day, not right before bedtime.
Follow a routine, going to bed at the same time and in the same place.
Slow down before bedtime. Don't try hard to "will" yourself to sleep,
but do use your cognition to avoid thoughts that work up your
emotions (reading a book may be a good way to control your
thoughts). You can also mentally focus on a mundane task--counting
sheep or remembering a song or a dull book--which will reduce
upsetting thoughts. Take drugs if you have to, but only in small
quantities and for a short time. See the much more extensive
description of treatment for poor sleep at the end of chapter 4, as well
as Hauri, Linde, & Westbrook (1996), Catalano (1990), or Graber
(1995). 
BurnoutWork occupies an enormous amount of our lives. If we work
for 40 years, that is at least 80,000 hours and perhaps as much as
120,000 hours or more. Mind-boggling isn't it? Sometimes those hours
are among the most rewarding, proud, and fun parts of our life.
Unfortunately, for many of us work is often the source of much stress,
unhappiness, resentment, shame, boredom, neglect or even abuse,
harassment, discrimination, and dehumanizing conditions. In the US,
55% are stressed or angry about something at work. Since it is such a
big part of our lives, it is important to make it as good as we can.
Many people are simply in life-situations that require them to work at
jobs that are hard, dirty, uninteresting, unpleasant, repetitive, and
isolate the worker from others with common interests. Therefore, I
don't want to imply that everyone can make or find an exciting,
enjoyable job. But there may be ways to make the job better--more
tolerable and more interesting, if not exciting. 
Among the several good books I reviewed in this area, I found it
interesting and probably fortunate that they suggest very different
approaches to bad job situations. I say fortunate because you should
consider all the approaches and see which ones seem to fit your job
situation the best. The different solutions might be classified into three
rough groups: change-the-system, change yourself, and get out of
there. 
Maslach & Leiter (1997) are in the change-the-system group. They
are academics in social and organizational psychology with lots of
applied experience. Burnout, as they see it, is usually the result of a
bad job situation, not something fixable by self-improvement or by
developing superhuman motivation. First, they say burnout may
involve several feelings or conditions, e.g. feeling tired or
overextended, doing as little as possible, feeling ineffective or
inadequate, having too much work to do, feeling stuck and stagnant,
believing your work is meaningless, and having work relationships that
are strained or distant. For each condition, the authors give specific
suggestions in the form of case illustrations. 
114
Examples: An overloaded worker forms a group of overloaded co-
workers, consults with experts, surveys the workload of people doing
similar jobs, and then talks to the management. A person working
under poor management--micromanaging or incompetence--goes to a
higher level of management and asks for more decision-making
authority to speed things up (and to make the job more challenging
and interesting). In low paying companies employees can come
together and ask for higher pay, a system of bonuses, and/or less
required over-time. When relations are strained and distant, the
authors recommend that worker get together to discuss ways to make
it better and build team spirit. If some are over-paid and some under-
paid, workers can suggest establishing a representative task force to
devise a merit-based reward system. If unethical behavior, such as
lying or undue pressure to make a sale, is company-policy or if the
financial records are dishonest, a significant group of unhappy
employees can make a difference. Workers who are trying together to
improve conditions are less likely to burnout than workers who just
quietly grumble. Not all problems can be solved, so getting more
training and moving out may become options. 
Another well-written book by Reinhold (1997) takes a similar
approach, namely, making the work environment less toxic via a
rather self-therapeutic approach she calls VITAL (Vision/values,
Intelligence, Touch/training, Attitude, and Love). Some reviewers felt
the descriptions of the problems were superior to the prescriptions of
solutions. Wyatt & Hare (1997) define "work abuse" as the flagrant
mistreatment or silent neglect of people. They deal with dehumanizing
interactions at work that destroy self-esteem--discrimination,
harassment, scapegoating, denial of fair treatment and just simply
neglecting people and treating them as if they were unimportant.
Wyatt & Hare think many of these situations can perhaps only be dealt
with by governmental/court solutions. Some have described this book
as a tool kit for union leaders. 
There are books that take a change-yourself approach to problems
at work--actually there are hundreds of them if you include the stacks
and stacks of motivational/inspirational stuff in bookstores
everywhere. A book by Greene (2002) is motivational especially for
people who lack confidence or have their confidence easily shaken. He
focuses on helping you acquire the master skill of how to develop
various skills. In doing this, he encourages creativity and looking for
the resources each person has. Another book by Berglas (2001), a
clinical psychologist, concentrates on a special population, mostly well-
educated, well-paid, successful professionals hitting middle-age. He
speaks of success-induced burnout; some cut back on their workload,
some change careers, some change life-style (e.g. using drugs), some
are just unhappy and don't know what to do. Berglas seems to do a
better job analyzing the low motivation and self-handicapping
behaviors of these people than he does recommending sound solutions
to their situations. Lastly, Ravicz (1998) advocates another approach
primarily for women. She provides exercises, often making the work
situation more challenging, to convert "bad stress" into "good stress."
As mentioned in the section below on anxiety, women may
115
instinctively have a different reaction to stress than men have, so
different solutions for different genders make sense. 
Anxiety, fears, and phobias (books and sites) 
Early in this chapter we had a lengthy discussion of the basic
learning, conditioning and cognitive processes involved in fears and
stress. See New Research and Explaining Anxiety
Everyone knows from their own experience what anxiety is. It is
the most common complaint to psychotherapists, although only a
fraction of anxious people see a therapist. More people visit regular
MDs for anxiety than for colds. Where does the stress come from? The
causes change as we age: for children 6 to 10, it is often social
difficulties in school or getting low grades. For 10 to 16, it is conflicts
with parents and social pressures involving dating, drinking, and
drugs. Teenagers troubled with a lot of anxiety are more likely to
suffer mental health and addiction problems as adults. For 16 to 22, it
is adjusting to school and the world of work. For adults, it is coping
with children, marital strains, job stresses, and family conflicts. For the
elderly, it is dealing with death, loneliness, and money problems. As
you can see, relationships are at the center of much of our anxiety. 
Humans suffer a lot of anxiety and general anxiety levels have
steadily increased from 1950 to 2000. Apparently having lots of
"things" (material goods) doesn't make us less stressed and
emotionally more comfortable. About 7% of Americans have
experienced a fairly serious level of anxiety during the last month. It
isn't unusual for someone's emotional distress to become quite severe.
Remember, the Generalized Anxiety Disorder (GAD) is a chronic,
debilitating condition that may involve excessive--sometimes 40 hours
a week--and unrealistic worry and tension for at least 6 months,
serious aches and pains, stomach trouble, insomnia, dizziness,
irritability, unhappiness, poor concentration or other symptoms. The
"worry" of people with GAD is more extensive and devastating than
ordinary worries, e.g. 50% have trouble sleeping, 90% say it
interferes with daily life and 60% with relationships, and 70% have
always been an out-of-control worrier. This is serious stuff (see the
worry section above). 
About 5% to 6% of us--more women than men--will have GAD
sometime in their life. Less than 20% will get proper treatment. About
25% of all American adults believe they have "come close to a nervous
breakdown." And, in reality, about that percent will have some kind of
mental disorder, not necessarily GAD, sometime in their life. About 8%
of all primary care patients are thought to have GAD, many are not
diagnosed. Even when anxiety is recognized, most physicians will just
prescribe pills (what else could they do? they are not psychologically
trained). As high as 30% to 40% of us believe we have "excessive
anxiety." No wonder over 30 million new prescriptions for tranquilizers
are written every year. 
116
Anxiety is not only a serious problem but it is complex with many
facets--just look in this chapter at all the different forms it takes.
Furthermore, besides having to cope with a fear itself, the sufferer
often has a stressful reaction because he/she had the fear. This is
called a "second-order feeling." Just as there is a panic reaction to
being told "you have cancer" or "you have heart disease," there is
usually a strong negative reaction to having an intense fear or panic
reaction or physical problems that interfere with work or cause
disabling depression. The second-order feelings might be regrets,
dread, self-criticism and/or hopelessness, something like "What is
wrong with me? What did I do wrong? Why can't I stop this feeling?
There must be something wrong with me, I don't like me. I seem so
helpless and worthless." That is, a second-order of stressful problems
(self-doubts and self-criticism) develops that could overwhelm or
sabotage the mending of the original problem (the performance
anxiety). 
For example, consider a singer or speaker who experiences some
anxiety while performing (clearly a treatable or maybe even a tolerable
problem). But, if this person begins to self-blame, awfulize, and worry
endlessly that the stage fright might get worse or ruin the next
performance, these second-order stage fright worries can soon
become more of a problem than the mild-to-moderate anxiety feelings
while performing. Some therapists would put aside the second-order
concerns for a while and go straight to reducing the stress reaction
while performing. (If the performance anxiety is reduced to an
acceptable level, then the worry and self-criticism about failing on
stage will fade away.) On the other hand, other therapists would
assume that the negative expectations and self-talk needs to be
reduced first by (a) taking a Rational-Emotional approach to test the
validity and rationality of the awfulizing about stage fright and/or (b)
by encouraging the client to see that some stress during a
performance is not only normal but can even be used to advantage as
motivation to practice more. Once the self-concept is more positive,
then the performance anxiety can be reduced with desensitization
(imagining performing while very relaxed) or reduced by actual
exposure, practicing singing or speaking over and over many times.
When an unreasonable fear becomes serious enough to interfere
with our work or social lives, it is called a phobia or a panic reaction
(see next section). About 13% of us have had a phobia. There are
three types of phobias: simple phobias (fear of death, cancer, insanity,
the devil, the dark, enclosed places, heights, flying, storms, bugs,
germs, spiders, mice, snakes, dogs, shallow water, etc.), social
phobias (fears of public speaking, meeting people, having to introduce
people, being judged, getting embarrassed, becoming confused,
forgetting what you wanted to say, and the fear of being afraid), and
panic disorders (unpredictable attacks of terror, sweating, weakness,
pounding heart, dizziness, and a belief that he/she will lose control, go
crazy, or die). Many therapists believe that panic attacks that truly
terrify us are physiologically and chemically different from our ordinary
fears and anxiety. Panic disorders and agoraphobia, which is the most
117
debilitating anxiety disorder and frequently associated with panic
states, are discussed in the next section. 
Humans may be biologically "destined" (or should I say inclined?)
to have certain social fears, e.g. of strangers at 18 months or so.
Some overcome this "shyness" within a few months and others never
do. Most of us also become afraid of the dark at age 3 or 4, and
gradually overcome it to varying degrees. Animals too seem to have
inborn tendencies to fear certain things. Many humans fear snakes,
rats, speaking, making mistakes, and other things. It is interesting
that strong human phobias tend to be directed towards relatively
harmless objects or vague, general situations--strangers, darkness,
heights, insects, mice, meeting people, etc.--and not towards specific
objects or situations that have actually hurt us or are serious physical
dangers--electrical outlets, cars, mowers, bicycles, broken glass, rough
walks, tools, such as saws, knives, or hammers, etc. Perhaps vague
situations, like being in the dark, make solutions more difficult to see,
make us feel less able to be in control, and also make it easier to
imagine awful things happening. 
Recently, some interesting physiological findings about gender
differences (both in animals and humans) in response to stress have
been reported (Taylor, Klein, Gruenwald, Gurung & Updrgraff, 2001).
It seems that under stress females produce, along with many other
stress-related reactions, a lot more of a hormone called oxytocin than
men who, of course, produce more testosterone. The significance of
this is that oxytocin has also been associated with relaxation and social
interaction. Many studies of anxiety and many clinical observations
report that women often respond to stress by "tending" to others, such
as children or family, and by "befriending," such as getting together
and talking with friends. Both of these responses would not only divert
attention from the threat but also usually place her in a safer situation. 
Thus, in men, on whom most of the research has been done,
stress has been described for decades by authorities and science as
definitely leading to "fight or flight" responses (a tendency which is,
one would suppose, augmented by testosterone). Observations also
suggest that men prefer to handle stress by themselves. In women,
we are lucky to have a new theory about stress possibly leading to
"tend and befriend" responses, both because those are the roles
prescribed by our culture for women and because women's bodies may
have learned or grown to respond to stresses with different juices than
men. Debates about these gender differences will hopefully lead to
gathering more data and better understanding. At least, we are now
free to consider optional additional reactions to stress beyond just
fight and flight. 
Surely it would be wise to develop a repertoire of responses to
stress, depending on the circumstances. Choices would certainly
include attacking the threat in assorted ways, fleeing in a variety of
ways, diverting attention via TV, reading, journaling, distracting one's
attention by socializing, engaging in tending chores, such as child care,
118
hobbies, To-Do-Lists, doing extra work or getting a second job,
throwing one's self into solving the problems causing the stress, and
so on. Yet, it is good to keep in mind that the neglected "tending
instinct" is a major natural part of our human nature (Taylor, 2002). It
helps us cope with stress and it bolsters our mood, our health, and our
basic goodness. 
It would certainly be a mistake to assume that biology is always in
control--that little squirts of hormones will dictate what you do under
stress. Regardless of oxytocin, some women respond to stress
sometimes with aggression and with flight, and regardless of
testosterone, men can respond with tending and befriending responses
to stress. An angry response is sometimes appropriate and needed.
However, an angry response to every stress would be very
maladaptive. Anthropologists, like Social Psychologists, have
documented that interacting with friends is relaxing and improves
one's mood. Sociologists (Waite & Gallagher, 2000) have long
observed that married couples are happier and live longer, maybe
because they have someone to "tend and befriend." You want to learn
and use many ways to reduce stress. Remain flexible in spite of
general "laws" of behavior and specific hormones. 
For unknown reasons, social phobias and panic attacks often start
between 15 and 25 years of age. As with anxiety, women are three or
four times more likely than men to have a specific phobia. Phobias
occasionally start in childhood and gradually build (most children out
grow their fears) or suddenly occur during a routine activity, e.g. one
flight attendant panicked on her 500th flight. Obviously, science does
not understand everything about fears--the chapter has reviewed
many theories, however. That's the best we can do. 
The treatment of fears and anxiety usually consists of a few of the
23 methods summarized above, especially exposure and frequent
relaxation. Remember, stress may come (according to current
theories) from (a) genes, (b) conditioning--classical, operant, or
observational, (c) cognitive processes--faulty perceptions, irrational
ideas, or faulty conclusions, and (d) childhood experiences, conflicts,
or traumas. The best cure probably depends on the assumed cause,
but we don't understand stress that well yet. In general, the treatment
of choice for a simple phobia is usually exposure in some form to the
situation. However, the correction of anxiety-causing false beliefs also
helps reduce fears and may be all that is needed. For social phobias
and other situations requiring skills, the learning of useful skills is
critical before or soon after reducing the fear response in the situation.
Examples: the young boy or girl who is afraid of a pitched ball needs
to learn how to avoid being hit and how to hit the ball; the shy person
must learn how to start conversations, how to self-disclose, and how
to listen empathically; the test phobic student needs to learn how to
study, how to write, how to spend hours memorizing the material, etc.
The task of the self-helper is not just unlearning the fear, it is learning
a lot of new skills. 
119
Al-Kubaisy, Marks, Logsdail, & Marks (1992) compared self-
exposure with therapist-assisted exposure for reducing phobias. They
found both procedures worked about equally well, so the therapist
added very little. These researchers believe exposure is all that is
needed to treat a specific phobia. One area yielding good results
involves computer-assisted treatment programs in which travelers with
flight phobia are gradually exposed to scary video scenes, such as
boarding, taking off, having turbulence, landing, etc. until the fears are
reduced (Bornas, Tortella-Feliu, Llabrs & Fullana, 2001). There are
several "Virtual Reality" treatment centers in this country and Europe.
They usually teach methods for managing anxiety--deep breathing,
muscle relaxation, calming thoughts, etc. Then the patient practices in
the lab coping with technically recreated scary situations. Between
70% and 90% of flight phobic people become able to fly without
significant anxiety after 8-10 sessions ($115 to $150 per session). The
technology is available for treating several fears, besides flying,
including fear of heights, public speaking, and storms. Virtual reality
programs for other fears will soon be available. For information, call
Behavioral Medicine at West Virginia University--304-341-1500). 
The cognitive theory says that illogical thoughts create anxiety.
Even before facing the scary situation, there are self-defeating
thoughts: "I will fail," "they will laugh," etc. Once in the situation, we
tell ourselves we are doing poorly or looking silly. Afterwards, we think
about all the awful consequences of what we have done. All these
thoughts snowball and make us anxious. By correcting the thoughts
and reasoning, we lower the anxiety, and the vicious circle can
hopefully be broken. That is what cognitive therapies try to do: faulty
perceptions (misperceptions, being obsessed with or exaggerating the
seriousness of a problem, seeing things as black and white or only
seeing the negative) are corrected, irrational ideas (unrealistic
expectations of self, others, or the world) are challenged, and faulty
conclusions ("they won't like me" or "I can't do that") are reassessed.
Barlow, Rapee & Brown (1992) found that relaxation and cognitive
therapy were better than no treatment at all for anxiety, but the drop
out rate was high and the patients continued to be unduly tense.
Obviously, treatment methods for general anxiety haven't been
perfected, but progress is being made (for more promising treatment
for Type A personalities, see the personality and health section below). 
Sometimes we can learn to see the problem differently, "reframe"
it, e.g. fear of approaching someone becomes "excitement;" stress
before an exam becomes a "challenge;" anxiety about a job interview
becomes "eagerness." The anxious person must learn to see the
situation and think about it accurately; he/she must try to master it. 
Books and Web sites
There are a number of good self-help books for anxiety and
fears which usually take either the conditioning or the cognitive
approach: Bourne, 2000 and 1995 (the anxiety reduction book most
often recommended); Ellis, 2000; Kennerley, 1997; Peurifoy, 1995
120
and 1997; Barlow & Craske, 1994; Bourne, 1992 (with audio tapes);
Wolpe, 1988 (the original developer of desensitization); Davis,
Eshelman, & McKay, paperback, 2000; Weekes, 1991; Griest,
Jefferson & Marks, 1986; Neuman, 1985; Wilson, 1985; Emery &
Campbell, 1986; Witkin-Lanoil, 1988. Burns (1989) reduces your fears
by improving your relationships and self-esteem. A few books deal
with very specialized anxieties, such as shyness (see above), flying
(Brown, 1996), stage fright (Desberg & Marsh, 1990), math anxiety
(Tobias, 1994), and various social anxieties (Freudenberger & North,
1989; Markway, Carmin, Pollard & Flynn, 1992). Catherall (1993) has
written for families recovering from a physical disaster, crime, job loss,
etc. An especially good book for teenagers experiencing stress is Hipp
(1995). 
As mentioned in the last section, good general information about
several specific kinds of anxiety problems is available at National
major Web site is Anxiety/Panic Resource
(http://www.algy.com/anxiety/), which offers links to many self-help
sites and to support groups and services. A part of this site The
to help patients understand the physical and mental aspects of anxiety
and panic reactions. Other sites give instructions for Breathing
which is important in panic attacks where part of the problem is fast
and shallow breathing. There are some straight-forward sites about
fears. Look up several specific self-help methods for different kinds of
anxieties at Anxieties.com (http://www.anxieties.com/) and, for a fee
(120 euros), you can get methods to reduce the fear of flying and
other problems Stress Manager
also has a center about Anxiety
which has articles, a few links, and brief self-tests but a lot of ads is
there, find the menu and click on anxiety or stress. A long listing of
books and some self-tests about anxiety are available from the
Anxiety Disorders Association of America (http://www.adaa.org/). To
find the books follow this path: home>consumer resources>bookstore
catalog>B&N Bookstore. 
A site about Stress (http://stress.about.com/) provides a self-test
and tips for reducing stress using cognitive methods.  Stress
Management (http://www.mindtools.com/smpage.html) and Stress
Reduction (http://www.coping.org/growth/stress.htm) give more self-
121
help tips. Another site focuses on the causes and treatment of
Headaches (http://www.excedrin.com/headache_center/index.shtml).
Focusing on Panic Disorder (http://lexington-on-
line.com/naf.panic2.html#anchor333635), this medical-oriented site
explains the development of panic and its treatment using
medications. Offering a slightly different approach, Treatment for
Panic (http://www.nimh.nih.gov/healthinformation/panicmenu.cfm
)
is
based on Cognitive-Behavioral Therapy methods and suggests
medication, as needed. 
     Two more good sites offer practical help: Panic Disorders
There are national organizations for Phobics Anonymous (619-322-
cope), Emotions Anonymous (612-647-9712), and Agoraphobics (804-
353-3964). 
If the cause of the anxiety is assumed to be repressed traumatic
childhood experiences, normally some kind of insight approach would
be used, such as psychodynamic or psychoanalytic therapy or the
insight approaches in chapter 15. There is evidence that overprotective
parents do not let their children have the experience of entering the
scary situation and learning (with the parents' help) how to cope;
thus, sheltered children are prone to be anxious. But, persons who
were neglected as children are prone to develop phobias and panic
attacks. 
Professional treatment is, thus far, only moderately successful
with general anxiety and post-traumatic stress. Psychiatrists claim one
third of phobics improve with 6 months of drug treatment; the other
patients require extensive therapy (and a cure is not guaranteed).
Without drugs, the cure rate of cognitive-behavioral therapies is about
75%, which sounds good. But, up to half of phobic patients drop out of
therapy, and many who stay in treatment only get partial relief.
Therefore, only about 25% fully recover from their phobias
(Prochaska, 1991). Therapy needs to be improved but there is ample
evidence that cognitive-behavioral (Chambless & Gillis, 1993),
exposure (Foa, et al, 1991), group (Heimberg, et al, 1990), applied
relaxation (Ost & Westling, 1991), and desensitization are effective to
some extent with anxiety, fears, phobias, and post-traumatic stress.
Matsakis (1992) and Allen (1995) provide self-help for getting over a
trauma. Wolin & Wolin (1994) help with overcoming a troubled family. 
Perhaps some of us were born with nervous systems that can't be
totally quieted; we may just have to "live with it." Don't expect instant
magic from your self-help efforts. There is evidence that early,
immediate treatment of fears can avoid truly debilitating conditions.
See Garber, Garber & Spizman (1993) for dealing with children's fears.
If you attack the problem of agoraphobia, for instance, the first or
second time you avoid leaving your house because you feel uneasy
122
going out to the store, the mild fears are not difficult to deal with. But,
if you wait until you haven't left the house for 3 years, the intense
phobia has become a very difficult problem. Be mindful of that. 
Slow Me Down, Lord 
Slow me down, Lord!
Ease the pounding of my heart
By the quieting of my mind.
Steady my harried pace
With a vision of the eternal reach of time...
Help me know
The magical restoring power of sleep.
Teach me the art
Of taking minute vacations of slowing down to look at a flower;
To chat with an old friend or to make a new one...
Remind me each day
That the race is not always to the swift...
Slow me down, Lord,
And inspire me to send my roots deep
Into the soil of life's enduring values...
-Wilfred A. Peterson
Panic attacks and agoraphobia
As many as 10%--25 million Americans--will at some time
experience panic attacks, i.e. re-occurring, unpredictable, sudden,
intense, almost unbearable spells of terror (described above). Most of
these people will have only a few, widely scattered episodes, but about
1% to 2% of us will have frequent attacks and/or such intense fear of
panicking that it seriously disrupts our lives. This is called a panic
disorder. In serious cases (four or more attacks per month), it is very
disabling: associated 70% of the time with another psychiatric
disorder, often depression, suicide (20% attempt it!), alcohol abuse,
poor health, and great difficulties socially, maritally, and at work. The
risk of suicide is especially high among women who drink and started
panicking in their teens or early twenties. Yet, less than 25% seek
treatment--and it is fairly treatable. Many victims avoid treatment, like
they do other scary situations. Other victims, fearing some serious
physical disease, see an average of 10 doctors before the disorder is
correctly diagnosed. 
But because of the seriousness of a panic disorder (not just one or
two attacks) and the suicide risks (even higher than depression), it is
crucial that competent professional treatment be sought immediately.
Unfortunately, many professionals give ineffective drugs and don't use
123
the best therapy methods. Panic attack victims are given 50% of all
angiograms, which are unnecessary and quite expensive. So seek a
panic disorder specialist, if possible, by calling your Mental Health
Center or the Phobia Society of America. The therapist should insure
that there is no physical problem, possibly prescribe anti-depressive
drugs (not minor tranquilizers), and provide psychotherapy involving
relaxation, exposure to the frightening situation, and cognitive
restructuring. 
The causes of panic attacks are not known. Some psychiatrists
think the body is simply malfunctioning--sending a false message that
it is suffocating (being unable to breathe is terrifying); thus, these
theorists see it as purely a physical problem (actually, the onset of
panic disorders are often associated with major stressful life events).
Other theorists believe panic sufferers were born shy, nervous children
with over-demanding, suffocating parents. Later, as over-dependent,
eager-to-please but resentful-of-authority young people, they
frequently have an intense confrontation with an authority. Their anger
leads to the first panic attack, according to this theory. More recently,
three major theories about panic have evolved: 
1.
Catastrophic thinking: heightened anxiety in a stressful
situation may cause bodily sensations which lead the person to
falsely conclude he/she is having a heart attack, going to faint,
about to die, going to lose control, going crazy, etc. These
thoughts lead to panic. So, the thoughts need to be corrected. 
2.
Hyperventilation: anxiety causes some people to
hyperventilate, which, in turn, leads perhaps to too much
carbon dioxide, dizziness and panic. So, better breathing habits
must be developed (this is the approach taken by How to Treat
http://www.fearfighter.com/index.htm). Unfortunately, only the
first week is online; it costs $98 for the rest of the program). 
3.
A conditioned panic: a scary experience (or hyperventilation)
may cause certain feelings, such as rapid heart beat, sweating,
shaking knees, etc., that are paired with the first panic attack.
Thus, conditioning occurs and, subsequently, noticing a rapid
heart beat and sweating while under stress may arouse a
strong fear--a panic attack. So, in this case, the person may
need, for example, to experience a rapidly pounding heart
several times in a safe place in order to find out that nothing
awful is going to happen. 
An astonishing 10 million (about half of all people with Panic
Disorder) Americans are afraid to leave home (agoraphobia),
sometimes because they fear panicking and losing control away from
home. About half the time agoraphobia is preceded by a panic attack.
As a child, 42% of adults with agoraphobia experienced separation
anxiety from a parent (home), suggesting a long history for this fear.
Panic attacks are more likely to first occur during a stressful period
involving a loss, like a divorce, a conflict or a death (Pollard, Pollard &
Corn, 1989). But, many occur without any obvious precipitating
124
stresses. The mid-twenties are when many panic disorders start.
Biological factors may also play a role in causing panics, it runs in
families. 
Further confusing the situation, several chemicals or conditions
occasionally produce attacks in panic prone people: sodium lactate,
caffeine, mitral valve prolapse, thyroid gland malfunctioning, and
hyperventilation. Likewise, since anxiety produces or contributes to
many physical disorders, and, conversely, many physical, biochemical,
and hormonal problems produce anxiety or anxiety-like symptoms, it
is always a good idea to have a good physical exam to diagnose or
rule out physical-hormonal factors, including hypoglycemia and PMS.
(But remember 50% of angiograms are given to panic disorder
patients.) 
Anti-depressive drugs or Xanax "greatly improves" only about 30%
of clients with panic attacks and/or with agoraphobia (but a placebo
reportedly improves 25%). The drug treatment approach is simple and
takes six months to one year. However, there are several possible
problems: some of these drugs are highly addictive (especially if one
has a tendency towards alcoholism) and may have side effects; drugs
have high refusal-drop out rates (50%) and high relapse rates (from
35 to 85%); drugs do not solve underlying problems, if there are any. 
For the 70% of panic disorders and agoraphobics who do not
respond to drugs, according to Michelson & Marchione (1991), Craske
& Barlow (1990), and Hoffart (1993), the treatment of choice involves
cognitive therapy (reducing negative thinking, irrational ideas, false
conclusions about dying, going crazy, etc.) combined with gradual
exposure to stressful situations (with support, relaxation, useful skills,
and more confidence). Misinterpretations of bodily sensations are
challenged, e.g. a therapist helps you test your belief that feeling faint
will actually lead to fainting. This kind of therapy is supposedly
effective 75%-85% of the time (with tentative indications that the
relapse rate is low). Some specialists dealing with panic disorders
claim that "guided mastery" is more effective than simple "exposure"
to the scary situation. This might be because more attention is given
to developing helpful self-instructions and self-confidence in mastering
the situation. For instance, in guided mastery, the helper (therapist or
friend) of a person afraid of heights would observe the phobic's
behavior and do such things as offer encouragement when
approaching the top railing of a high building, ask the phobic to look in
all directions and down, to let go of the railing, to approach the railing
over and over, and to do so more rapidly, and so on. Cognitive-
behavioral treatment may have fewer relapses than drug treatment
but its placebo effect is probably at least as high (25%?). 
As we saw in the last section, research has produced many
interesting findings about exposure to the fear in vivo (in the real
situation). This is the best simple approach for dealing with most fears.
Direct exposure is more effective than imagining being in the situation;
prolonged exposure (4+ hours) is better than briefer exposure; the
125
benefits from exposure are long lasting; exposure in a group is as
good as individual therapy; self-help guidance to self-exposure can be
given via simple instructions or a book or computer or a phone, all are
effective (Emmelkamp, 1994). 
Mental health professionals rated a self-help book by Wilson
(1986) as the best for reducing panic attacks (Santrock, Minnett &
Campbell, 1994). But other more recent self-help books have been
published: Zuercher-White (1995), Rachman & de Silva (1996),
Beckfield (1994), Babior & Goldman (1990), Greist & Jefferson (1992),
and Ross (1994). Serious panic disorders should not rely on self-help
alone. NIMH has made a special effort to publicize Panic Disorders and
free literature is available by calling 1-800-64-PANIC. 
Several Web sites are offered for Anxiety, Fear, and Panic Attacks.
Good general information about several specific kinds of anxiety
problems is available at National Institute of Mental Health
enter your concern into the search engine--anxiety, panic, fear,
obsessive-compulsive, stress, trauma, etc. Another major Web site is
Anxiety/Panic Resource (http://www.algy.com/anxiety/), which offers
links to many self-help sites and to support groups and services. A
to help patients understand the physical and mental aspects of anxiety
and panic reactions. A popular place which has articles, a few links,
and brief self-tests but a lot of ads is QueenDom Self-help Corner
there, find the menu and click on anxiety or stress. Focusing on Panic
Disorder (http://lexington-on-line.com/anchor333635), is a medical-
oriented site which explains the development of panic and its
treatment using medications. Offering a slightly different approach,
on Cognitive-Behavioral Therapy methods and suggests medication, as
needed. 
Extensive research is being done; better treatment is coming which
will supplement the old "face your fear" homily. Actually, using two or
three different treatment approaches, say cognitive therapy or
breathing instructions, along with cue exposure, on the same person is
proving to be most effective (Acierno, Hersen, & Van Hasselt, 1993).
Drugs are important in some cases. And, in my opinion, if cognitive
techniques, exposure, and drugs don't work, insight therapy probing
the childhood history should be tried. In general, persons with serious
panic and phobic symptoms, especially those with suicidal thoughts
and a reluctance to see a shrink, should immediately seek an
experienced cognitive-behavioral (exposure) therapist who works
closely with a MD who can prescribe medication. 
126
Obsessions and compulsions (books and sites)
About 2.4 million Americans are compelled to repeat useless and
distressing rituals, like hand washing, counting or lock checking, or
thoughts, like "I am going to die soon." The excessive, senseless,
uncontrollable behaviors are compulsions; the excessive, useless,
invasive thoughts are obsessions (worries, focus on your looks,
attraction to pornography, etc.). If the person tries hard to block these
acts or thoughts from happening, he/she will become very anxious,
often feeling as though something awful will happen. Compulsions and
obsessions seem to be both a result of anxiety and a means of briefly
reducing anxiety. These acts appear to start with magical thinking,
namely, the wishful idea that an action or thought by them will reduce
some risk or some unpleasant feeling. For instance, Howard Hughes,
the famous billionaire aircraft designer and movie producer, became
afraid of touching things because of possible contamination. So, being
afraid of germs, he became compulsively clean. Eventually, he avoided
almost everything, staying locked in his apartment for many years.
Even his eating utensils were eventually sterilized, the handles
wrapped in tissue, then wrapped with tape, and finally wrapped with
tissue paper again before he would touch them. What is truly amazing
is that he--with all his smarts and money--didn't get treatment.
Shame and hiding the problem are parts of the illness. 
If I believe the initial-but-wrong ideas, e.g. that a little dirt is
dangerous and that washing my hands can save me from some
dreaded disease, then washing my hands reduces my fear. Even
though the compulsive person knows, when he/she thinks about it,
that it is a foolish idea, he/she keeps on washing his/her hands (or
checking the locks) because he/she temporarily feels better. Due to
this negative reinforcement, the behavior grows stronger and stronger.
One compulsive hand washer, reported by Hodgson and Miller (1982),
was originally afraid of catching her brother's schizophrenia. She
started washing her hands after being near the brother, but the
compulsion spread (generalized) to many objects around the house so
that years later she was washing her hands several hours a day. She
knew the washing was irrational but felt relief and couldn't stop. First,
there is a repeated scary thought--an obsession--and, then, a ritual--a
compulsion--is used over and over to reduce the fear; thus, it is
different from a bad habit, like nail biting, which is not motivated by
great fear. 
Freudians see these symptoms differently; they believe
compulsions and obsessions have an underlying driving force which is
unconscious. Example: if a highly moral person were in a very
unhappy marriage, a primitive, angry part of him/her (the id or the
"child") may want to do away with the partner. Of course, being a
good person overall, the person is not about to kill the spouse.
Instead, the aggression is turned inward, with the unconscious logic
going like this: "My spouse is in danger of being killed. I am the
murderer; therefore, I must die." The result of this internal struggle is
a frightening, uncontrollable obsession--a conscious inner voice--that
127
says over and over "I am going to die soon." But the tormented person
doesn't know anything about the internal struggle between good and
evil. Yet, he/she might be able to reason it out or guess at the cause
(or go for therapy). If the troubled person could grasp some of the
moral war inside, he/she might be motivated and able, using the
adult's rational mind, to resolve some of the child-like anger and, thus,
stop the obsession. 
The word "compulsive" is also used to describe normal-but-unusual
behavior, such as keeping your desk or drawers very clean and
orderly, dressing meticulously, doing extremely precise work, etc.
Many of these traits are valuable and contribute to success and self-
esteem; they are not a disorder, although some become unpleasantly
compelling and a waste of time. On the other hand, obsessive-
compulsive disorders are very disruptive of living, and people are
ashamed of these habits. The most common compulsive rituals are
hand washing (2+ hours per day), counting things repeatedly,
checking (that the lights are out or the doors locked several times),
and touching (e.g. pulling one's hair or rubbing one's mouth). Any
excessive, time-consuming activity can become a serious compulsion,
such as taking an hour to brush your teeth, three hours to groom
yourself, three hours every day to clean a small apartment, or suffer
intense anxiety if everything is not kept in order. Excessive, time-
consuming obsessions may raise anxiety (thinking "a serious accident
will happen") or may reduce anxiety (praying for hours every day or
reading labels on every box and can in the house every day) by
distracting the mind from disturbing thoughts. Thus far, science
doesn't understand this disorder well, but the treatment is becoming
clearer. 
Women are more inclined to be compulsive cleaners (starting
age=29 vs. men at 22). Checkers start earlier (men at 14 and women
at 21). Men are more obsessional than women. Obsessions start later
(men at 26 and women at 30). Like so many other anxiety disorders,
there seems to be a genetic factor involved. The PET scans of these
patients are different. Even more of a concern is that 35% of
obsessive-compulsive disorders are also diagnosed schizotypal
personality disorder, and when a person has both diagnoses, the
treatment success rate is rather low. 
Treatment for obsessive-compulsives (and worriers): refer to Foa
and Wilson (1991) for a simple, detailed, research based, thorough
self-help plan. I'll summarize their suggestions: (1) Consider carefully
(measure!) how serious your worries, obsessive fears, and
compulsions are. (2) Use your rational thinking (and the research
findings available) to realize that your fears and rituals are totally
unrealistic, that there are better ways to handle the fears, and that
you, like thousands of other people, can overcome this problem. You
need to become determined to conquer your false beliefs; it won't be
easy; however, paradoxically, as we have already seen with certain
fears, accepting reality and not constantly "fighting against" the
obsessions and rituals are big steps. 
128
(3) The idea is to get your worries and obsessive fears under your
control by: (a) just delaying your worrying for a short while, (b)
responding to the obsession differently (e.g. say it's OK and record
every detail of the obsession, or make up a song about the obsession
and sing it, rather than imagining you are dying, or think of your
doctor saying you are perfectly healthy). (4) Practice stopping the
obsessional worries or fears and getting back to your regular activities:
(a) use self-instruction, self-praise, and relaxation to shift your
attention back to a constructive task, (b) postpone your worries until
two 15-minute "worry sessions" every day (don't resist worrying
during the designated times, in fact insist on filling the 15 minutes
with very disturbing worries, try to get upset, but stop exactly on
time), (c) record your common worries on a 3-minute loop audiotape
and listen to them over and over for 45 minutes a day, try to get
distressed, (d) record on audiotape a 45 minute horror story
describing all the terrible things you fear might happen (if you fear
death, imagine dying a horrible death), listen to it every day and
become upset (eventually it looses its punch), and/or (e) face the
frightening situation directly (hand washers get their hands dirty and
don't wash, cleaners refuse to clean anything for a day, hoarders can
let someone else throw the junk away, worriers try out some solution,
etc.). In short, you take charge, rather than the fear running your life.
"Imaginal flooding" and cue exposure are being used on fears here,
i.e. imagining all the awful consequences that the person thinks
(wrongly) might occur if the rituals were not performed (see
(5) Rituals may provide the only relief a compulsive person ever
gets from his/her terror. Thus, a powerful need to ritualize can develop
in serious cases. Actually, the ritual becomes the person's "proof" that
he/she must avoid the feared situation and that the ritual saves
him/her from the feared disaster and/or from going crazy. Example:
"My house didn't burn today because I checked everything seven times
this morning." You can weaken your compulsion by breaking up the
habit: (a) when the urge strikes, postpone performing the ritual as
long as you can (maybe a minute or hours, the longer the better), (b)
perform the ritual in slow motion, (c) repeatedly change the way you
do the ritual, (d) add some activity to the ritual, e.g. add a 30 minute
jog every time you perform the ritual. All this practice at control may
make you confident and determined to "tough it out" and just decide
not to do the ritual. If so, go for it! Other researchers have found that
some compulsions can be brought under control by "negative
practice," i.e. consciously "willing" the compulsion, say checking all the
doors and windows, to be repeated again and again, so that it is not
always occurring against your will. 
(6) Eventually, you have to repeatedly expose yourself to the
frightening situation (public toilet seats, dirt on the floor, leaving the
house uncleaned, etc.). And, you must prevent yourself from using
any ritual for "protection," such as checking the locks more than once.
You are extinguishing both the fear and the ritual behavior (Hodgson &
Miller, 1982; Millman, Huber, & Diggins, 1982). Exposure may at first
be easiest by using fantasy, as in 4 (d), i.e. imagining being in the
129
situation that scares you. Do this for an hour or two every day until
the fear diminishes. Then, expose yourself to the actual frightening
situation (it may be wise to have a friend or therapist with you when
you do this). This exposure (e.g. to dirt or urine) will result in a strong
urge to perform the ritual (e.g. wash hands), but the ritual (e.g.
washing for 30 minutes) must be prevented so you can learn that the
ritual is unneeded. Finally, after several hours of exposure and
response prevention each day for several days, the unreasonable fears
are extinguished and the compulsive rituals are no longer needed. The
compulsion is, of course, replaced with a more reasonable and useful
response, e.g. washing off the urine in a minute or two perhaps (be
sure the total washing time doesn't increase to two or three minutes). 
These behavioral "exposure and response prevention" methods
work about 75-80% of the time. Both exposure and response
prevention are necessary. Exposure reduces the fears; response
prevention stops the compulsions. Gradual exposure works as well as
flooding (creating intense fear), so why traumatize yourself? Self-
treatment, if you are able to do it, in the natural environment works
well, sometimes better than with a therapist present. Exposures for
longer times (without the compulsion) works better than short
exposures. Exposures do not have to be frequent, two or three times a
week may work. The effects seem to last best if "relapse prevention"
procedures (see method #4 in chapter 11) are used following the
"exposure" procedures (Hiss, Foa & Kozak, 1994). 
Since thinking is so obviously involved in compulsions and
especially obsessions, the cognitive therapists have sought to treat
these disorders by correcting the thinking directly (instead of indirectly
by simple exposure). Oppen and Arntz (1993) point out that
obsessions are often about awful future events for which you feel
responsible. Thus, they are like depressive thoughts, except in the
future. Therefore, cognitive therapists attack the obsessive-
compulsive's overestimation of the danger and of their responsibility
for the awful consequences. Suppose a fire-phobic person repeatedly
snuffs out his/her cigarettes and checks the ash trays, but still
obsesses about the danger of burning down the house with a cigarette.
A cognitive therapist would have this person calculate the probability
of each step necessary for the catastrophic fire to happen: 1 chance in
100 that the cigarette will not be snuffed out, 1 chance in 100 that
ashes will be knocked on the floor, 1 chance in 10 that the carpet
would burn (this could be tested out with a scrap of carpeting), 1
change in 100 that neither I nor the smoke alarm nor anyone else will
notice the fire, and 1 chance in 100 that no one will be able to put out
the fire. Multiplying all these probabilities together shows that there is
1 chance in 1,000,000,000 cigarettes that the house will burn. So, the
person's thinking and feeling that every cigarette is a big fire threat
can be challenged. 
The awful part of many things that obsess or worry us is the
feeling that some terrible outcome will be our fault. Oppen and Arntz
recommend using the "pie-technique." Example: like many drivers, I
130
have often thought how terrible it would be if I hit a child darting out
from between cars (and, Oh, God, it would truly be horrible). But a
concern is--it would be even worse if I overestimated my responsibility
for the accident. The pie-technique has you assign a portion of the pie
to each cause, starting with the person responsible for watching the
child (40%), the people who had not taught the child about the
dangers (20%), the child him/herself (0-20% depending on age), the
weather and lighting conditions (10%), the decision-makers and
drivers who permitted and parked there (5%), chance or bad luck
(20%), etc. At the end, I have to decide how much of the remaining
percentage I would be responsible for. Thus, we can see that we may
not be "responsible" at all and certainly aren't totally responsible (of
course, if we were speeding, distracted, drunk, or carelessly jumped
the curb, that is a different matter). 
Another approach to questioning the overestimation of
responsibility is the "double standard" technique. You simply ask
yourself if you would hold another person responsible if the same thing
happened to them as happened to you. Examples: if your son got
cancer, would you blame another mother/father whose son got
cancer? If your daughter became schizophrenic, would you blame the
parents of another girl who became schizophrenic? If not, by what
logic are you more responsible than others? As you can see, these
techniques are simple methods for straightening out our own thinking.
See chapter 14. You can often test out the reality or validity of your
beliefs. 
Helpful material
See chapter 4's discussion of unwanted behaviors and method #8
in chapter 11. The best, most complete, most detailed self-help guide
to various Obsessive-Compulsive Disorders is by Penzel (2000). It is
helpful to patients, their families and even professionals. Mental Health
professionals rated Levenkron's (1991) self-help book highly, but,
being an insight therapist, his approach assumes that obsessions or
compulsions stem from a painful childhood or poor genes. One self-
help book focuses only on compulsive shopping (Catalano &
Sonenberg, 1993). Other self-help references are Lakin (1993),
Rapaport (1989), and Steketee & White (1990). A cognitive self-help
approach is provided by Schwartz (1996), who urges the patient to
view his/her obsessive-compulsive symptoms as being a medical
condition in which the brain is sending a false message ("something
terrible will happen if you don't wash your hands again"), then the
patient is urged to do and think about other things (not the O-C
actions), and to take pride in gaining self-control. An excellent
professional reference is Beck & Emery (1985) but it is not self-help.
Also, write to The OCD Foundation, P. O. Box 9573, New Haven, CT
06535 for information and for self-help groups. 
(http://www.ocfoundation.org/) provides research, newsletters, book
reviews, and chat. A good service, OCD Web site
131
and offers links to a lot of information, bulletin boards, and therapists.
Another OCD Resource Center (http://www.ocdhope.com/index.html) 
site gives some advice to both the patient and the family. Also
advertises The OCD Workbook. An outstanding summary of symptoms
and treatment, both psychological and medical, is given by Expert
Consensus Treatment Guidelines (http://psychguides.com/). Several
good articles are available at Mental Help Net: OCD
(http://mentalhelp.net/poc/center_index.php/id/6) and Psych Central
(http://psychcentral.com/ocdquiz.htm) provides a questionnaire for
self-assessment.
If obsessive thoughts are triggered by specific emotions, e.g.
getting mad at your ex-lover sets off 2 or 3 hours of thinking about
the past, what he/she is doing now, and how to mess up his/her life,
you might reduce the emotional response (via desensitization) and,
thereby, reduce the obsessions. Or, you might use thought-stopping,
which is a mental form of response prevention. Ironically, the research
shows that trying hard to suppress forbidden thoughts sometimes
results in thinking the thought even more often (Wegner, 1989). How
to best handle bad thoughts? Baer (2001) specializes with
inappropriate, embarrassing, crude, violent thoughts. He reviews a
long history of such thoughts and deals with the dilemma of "conscious
thought suppression" producing more thoughts, not less. Using the
example of a priest who leers at women's breasts and bottoms, while
thinking about sex with them, Baer recommends dealing with such
guilt-producing thoughts much like one would deal with a fear,
namely, let yourself freely have those thoughts (expose yourself to
them) until they no longer seem so awful or evil that they must be
stopped. 
Other advisors would recommend disclosing your bad thoughts to a
safe, understanding person, like a therapist. Coming to see the
obsessive thoughts as "no big deal" in this way also seems to reduce
the drive to have them so frequently. Not surprisingly, general
psychotherapy--talking about bad thoughts--has been helpful in
gaining insight into the "forbidden wishes" and unconscious dynamics
that seem to be frequently involved in obsessions and compulsions. On
the other hand, drugs, including Anafranil and Prozac, have also
helped some obsessive-compulsive cases, causing some doctors to
think it is an organic disorder. The latest twist in this organic vs.
psychological argument is the finding by Schwartz (1995) that
cognitive-behavioral treatment results in similar changes in the brain
as drugs produce. 
Self-help can be helpful if started soon enough, but in difficult to
treat, long-term, serious obsessive-compulsive cases with multiple
diagnoses, professional treatment and medication are frequently
needed. 
132
Personality, emotions, and health
Psychological factors are involved in causing and in healing many
ailments of the body. We are just discovering these connections
scientifically, although Chinese medicine was based on this idea 3000
years ago. A public television series and a book by Bill Moyers (1992),
Healing and The Mind, document in an interesting way the new
mind/body methods of treating pain, stress, cancer (at least the
emotional aspects of having cancer), etc. The impact of our emotions
on our physical health is called Mind-Body medicine (Siegel, 1989). We
are just beginning to learn about emotions influencing our body, e.g.
sexually abused women develop a smaller hippocampus (which is
involved in memory). Psychotherapy and self-help, if effective,
produce physical changes... we may not know where the changes are
but there are no ghosts in the body. 
What does "no ghosts in the body" mean? It means that real,
physical events carry out or mediate these mind-body connections.
Most scientists believe that no thought, no feeling, and no mental
change ever occurs without something physical changing in the body.
For example, when long-term stress weakens an organ in the body,
like the heart, the stress is physically present for months in some form
in the brain, in the general nervous system, and in the weakened
organ. Likewise, when a discussion in therapy or use of a self-help
method improves some physical condition, the change mechanism
between talk (or method) and the illness takes place physically
somewhere in the body--nerves associated with thoughts change in
the brain, messages are sent in the nervous system, conditions of the
muscles change, hormones flow, the immune system activates or
shuts down, etc. There is no mystical magic here. It may seem like
magic to you when you are able to influence your thoughts, i.e.
neuronal action, which in turn may affect our feelings, then your
physical health, then your psychological health, etc. But every action
has a physical component (no ghosts) and is lawful and potentially
understandable. 
In case you are thinking that psychological factors are a minor part
of "medicine" or health care as we currently know it, consider this: the
seven top health risks are behavioral--smoking, over-eating, drinking
& drugging, injuries, suicide, violence and sexually transmitted
diseases. Seven of the nine leading causes of death, such as auto
accidents, have important behavioral components. Health is a
complex matter and the current professionals on both sides are ill
prepared to understand both mental and physical health. Changes are
needed! Perhaps we need a new profession that understands both
psychological/relationship problems and physical illnesses. Perhaps we
need to automate the initial psychological/medical diagnostic
evaluation, so that everyone can easily get an annual check up.
Perhaps everyone also needs to educate themselves so that self-
diagnosis and self-care is much more thorough and effective. 
133
A fascinating 1995 finding from the 1921 Terman study of 1,528
bright California children: going through your parents' divorce as a
child (before 21) and/or going through a divorce yourself as an adult
may shorten your life by perhaps as much as four years! In addition,
certain personality traits, such as conscientiousness vs.
irresponsibility, are also powerfully related to longevity (Friedman, et
al, 1995). Stress and personality factors influence how long we live as
much as blood pressure, cholesterol level, or exercise-diet factors.
These are not minor factors in your life. 
Likewise, a survey of 6,307 HMO patients found that 10% had
anxiety that had not been treated (15% had been treated for anxiety).
These untreated anxiety patients (80% also had untreated depression)
had suffered marked reductions in general functioning, health, and
well-being, resulting in their utilizing a high level of primary medical
care (Fifer, et al., 1994). Science can't yet calculate how much the
millions of untreated psychological disorders are costing us. 
Current thinking is: if we can express our emotions, talking openly
or acting out our feelings, we can sometimes improve our health. If we
can relax, meditate, let ourselves be touched by others, or establish
warm, caring relationships with others, sometimes we get better or get
worse more slowly. Heart disease has been reversed by diet, exercise,
meditation, and a support group. Women with breast cancer meeting
with a support group lived twice as long as similar women who were
not in such a group. We need human contact, with it we live longer,
e.g. married cancer patients survive longer than unmarried ones. NB:
Don't get the idea that relaxation and supportive human contact can
cure cancer or clean out a blocked artery. 
Between 10% and 30% of patients diagnosed as having
psychological disorders are later found to have a physical or
neurological problem (Bondi, 1992). This highlights the need for
referrals by psychotherapists to medical specialists. Likewise,
physicians should refer many of their patients to psychological-
psychiatric specialists. For decades family physicians have estimated
that 2/3rds of all the illnesses they treat are psychogenic, i.e. caused
by psychological factors or stress. A 1995 report said 75% of
complaints brought to MD's were psychological. It has been found that
stress contributes to heart disease, strokes, cancer, breathing
problems, accidents, cirrhosis of the liver, suicide, and many other
leading causes of death. So, why is the treatment of most illness,
physical and mental, still in the hands of very expensive MD's who
have little training in dealing with psychological factors? Because our
old laws and health insurance companies have enabled doctors to
continue to monopolize health care and because science, until
recently, has shown relatively little interest in treating psychogenic
disorders. But anyone can see the importance of learning more: our
annual medical bill totals $400+ billion, and 25% of the U.S. work
force misses 16 days per year due to stress, costing $8,000 per
worker. There is clear evidence that psychological treatment is the
best treatment for many stress-related disorders--and, of course, for
134
prevention--and should save billions and billions once we start using
psychology. 
Physical complaints can be, of course, clues to physical disorders,
but pain and fatigue can be clues to psychological problems too. In
this section, we are dealing with stress and other psychologically
caused disorders in the body. The pain is just as severe, regardless of
whether the cause is physical or psychological. In the sections above
about sources and effects of stress, we observed the stress-health
connection. It works both ways: stress causes physical problems and
physical factors cause emotions, e.g. the hormones in PMS cause
tension, irritability, sadness, etc. PMS can be reduced by psychological
self-help (Lark, 1995) and chemicals. In chapter 6 we will likewise see
that depression is related to physical tiredness and sleep disorders. 
Hippocrates, 400 years before Christ, thought certain personal-
emotional traits were related to specific diseases. We are getting more
and more scientific evidence for this. Dependable and conscientious
young people live as much as four years longer than impulsive,
undependable, self-centered people (Friedman, et al., 1995). People
more prone to cancer tend to be depressed and/or worriers; they
suppress their anxiety and hostile feelings, avoid conflict, act
unassertively (overly patient) and feel hopeless; they long for
closeness but feel abandoned in important relationships or at work,
and just don't handle stress well (Temoshok, 1992). People prone to
get heart disease tend to be angry, impatient, and aggressive but
sometimes avoid expressing their anger openly; they have repeatedly
been annoyed and upset with people opposing them or getting in their
way, and they resent not having the power to remove such people;
they are suspicious and cynically distrustful, feeling no one cares; they
are often trying to get away from someone who has hurt or
disappointed them (Eysenck, 1988). Both the cancer-prone and the
heart disease-prone persons feel tense and fearful. Many bad,
unhappy things have happened in their lives which they think they
were unable to prevent. 
A few simple questions about these traits can supposedly identify
the cancer or the heart disease prone person. Moreover, Eysenck says
that psychotherapy--and I'd add perhaps self-help--can change a
person's personality enough that serious disease can be prevented!
Wonderful! What are we waiting for? Eysenck (1988) and Ronald
Grossarth-Maticek provided "treatment" designed to help these
patients (1) express their feelings, (2) learn to relax and handle
stress, (3) overcome their passive-dependent nature, and (4) gain
greater self-control. Both kinds of "at risk" patients were taught to
relax and overcome their fears (via desensitization), to be more
confidently assertive but less angry and aggressive, to see themselves
as able and actually be more in control (less passive-dependent or
helpless), to express and release pent up feelings, and to know how to
handle difficulties in their lives. The individual therapy involved 30
hours, but groups and shortened therapy lasting only 6-8 hours were
also tried. The results of this therapy were impressive--the death rates
135
13 years later in the untreated groups are twice as high as in the
treated groups. If 6 to 30 hours spent learning psychotherapy or self-
help methods can reduce stress and increase the happiness and length
of life, then we had better develop world-wide training programs for
everyone soon. 
There is accumulating evidence that optimistic-pessimistic thinking
(attitude) is also related to health. Pessimists explain a bad event,
such as breast cancer, in different ways than optimists do, e.g.
pessimists say the cancer is "probably incurable," "a sign of terrible
future health, ruining all of my life," and "caused by my
genes...smoking habit...hopeless attitude...." Optimists would say, the
cancer "can be removed," "won't influence my future very much," and
is "caused by X-rays at work...air pollution...a virus...." The pessimist's
thinking is "the outcome will be bad," "everything else is going to hell
too," and "I am at fault." The optimist's thinking is the opposite: "I can
become healthy and strong" and "I can handle the pain." Positive
thinking, especially a belief in your ability to control an illness, is
associated with good health and good performance in school and at
work (Peterson, Seligman, & Vaillant, 1988; Seligman, 1991).
Pessimists can learn to change their thinking (McGinnis, 1990); some
will need professional help. 
For decades, the psychoanalysts have thought that complaining
and psychological sickness were due to an excessive need for love and
attention, stemming from feelings of neglect or criticism as a sensitive,
needy child. Most psychodynamic therapists would try to uncover
these old, still unsatisfied needs for love and bring them to the light of
day, then they will go away (or can be handled better rationally). 
Psychosomatic and physical disorders
It has been known for centuries that psychological/emotional
factors are related to many physical illnesses--some emotional
reactions cause problems and some psychological circumstances or
techniques help us feel better. Emotional trauma can cause physical
problems. A recent study reported that women who experience
trauma--domestic violence--have 50% to 70% more neurological,
gynecological and stress-based physical problems than women who
have never been abused (Johns Hopkins School of Nursing, 2002,
Archives of Internal Medicine). Of course, the reverse is true too:
having a physical problem may cause us distress and sadness while
good health contributes to happiness. Usually there is a two-way
relationship between the psychological and physical aspects. An entire
issue of the Journal of Consulting and Clinical Psychology (July, 2002)
documents well the role of psychology in the management of many
specific physical problems and diseases. Negative emotions influence
our hormones and lower our immunity to several diseases. Depression,
anger, and social isolation contribute to heart disease; psychology can
and should be part of the treatment (see heart section below).
136
Different behaviors contribute to healthy and to unhealthy aging.
Stress affects asthma, digestive track disorders and many other
physical ailments; psychological techniques can help one relax.
Behavioral control methods are, of course, related to maintaining the
all important healthy diet and exercise program. Behavioral self-
regulation is at the crux of weight control...diabetes management...of
pain and headache management...of somatoform disorders...and of
many other problems that are commonly seen as "physical." 
Hundreds of magazines and books (Borysenko, 1988; Barsky,
1988) tell us over and over that stress causes or worsens illness. But,
do we listen? Specific experimental psychological treatments have
been developed for a variety of ailments: heart disease, tension
headaches, migraine headaches, pain, hypertension, ulcers, insomnia,
asthma, skin conditions, hives, tics, and many others (Knapp &
Peterson, 1976). Yet, as sufferers, we still look for physical causes and
physical-drug cures. The truth is, however, that we should also be
looking for psychological causes, i.e. sources of frustration, helpless
feelings, and, most importantly, interpersonal conflicts and
disappointments. Relationships are where a therapist will look first for
stress. You should, too (of course, you need a careful "physical" as
well). Look for ways to reduce these tensions (Benson, 1975 or 1984;
Domar, 1996). 
Heart disease. In 1628, William Harvey described the heart and
noted it was affected by emotions. Nearly 200 years later, William
Osler, the father of internal medicine, observed that the heart attack
patient was frequently an ambitious man going full speed through life.
In the 1950's, cardiologists Friedman and Rosenman researched the
connection between heart disease and the Type A personality, i.e. one
who is prone to do two things at the same time, anxious, impatient,
and bubbling hostility. So there has long been an awareness that
psychology and emotions are intimately related to diseases of the
heart. 
This is a serious topic. Heart disease, the #1 killer in the US,
begins in the mind! To have healthy hearts, Americans have to change
their diets and their cynical, mistrusting thoughts, and hostile
emotions. These aren't comments by psychologists; they are
statements by a heart specialist (Williams, 1989). We want and expect
a pill or a diet to prevent a heart attack. But now Williams, an
internist, says we must and can change our thoughts, our attitudes,
and our emotions in 12 steps: (1) keep a journal of the things that
make you mad (record events, note your thoughts and attitudes that
produce anger and mistrust), (2) reveal to others your hopes of
changing your temper and negative attitudes, (3) use thought
stopping (chapter 11) against cynical, anger-producing thoughts, (4)
challenge irrational thoughts (chapter 14) that lead to feeling
suspicious ("they are trying to screw me over"), angry ("they are
really stupid"), and punitive ("they should be severely punished--I'd
like to do it myself"), (5) practice empathy frequently and develop
understanding (chapter 13), (6) lighten up, the universe doesn't
137
revolve around you, laugh at your self-centeredness, (7) relax
frequently (chapter 12) and use a cue-word, like "relax," to reduce
your irritation and anger, (8) practice trusting and being tolerant of
others, (9) and (10) learn active listening, "I" statements, and
assertiveness skills (chapter 13), (11) tell yourself that getting riled up
and criticizing others can kill you, so it is better to replace your anger
with optimistic, tolerant understanding before the heart attack occurs
rather than after it, and (12) forgive those (method #4 in chapter 14)
who have angered you and, thereby, free yourself from resentment
and wanting to get even--and from heart disease. What a
smorgasbord of self-help techniques! Undertaking these be-kind-to-
your-heart treatment efforts would surely bring more happiness to you
and more kindness to others and, therefore, lighten your mood as
well. 
Williams (1989) and Williams & Williams (1993), who believe
hostility is the villain, aren't the only ones to treat heart disease
successfully using psychology. Volumes of research over 20 years have
studied the relationship between Type A personality and heart disease.
Type A's are not just angry, they are tense, hurried, pressured,
impatient, competitive, and irritable. They are twice as likely to get
heart disease as less anxious persons. Several recent studies have
clearly shown that extensive (40+ hours spread over 1 to 3 years)
treatment can cut Type A's risk of a second heart attack nearly in half
(Blanchard, 1994). That's impressive. What treatment works? Stress
management skills to change the core personality: relaxation training,
self-observation to help recognize and reduce emotional over-
reactions, communication skills training, cognitive therapy (see the
several methods above), and training in problem-solving, including
determining values and goals. In short, the Type A's were taught self-
help skills and, thus, changed. Why isn't the medical establishment
encouraging this treatment? 
Recent research has continued to confirm the role of psychological
factors in heart disease. John Hopkins University(Archives of Internal
Medicine, April, 2002) has confirmed that medical students who (a)
expressed or concealed their anger, (b) were irritable, and (3) griped a
lot were 3 times more likely to develop early heart disease and 5 times
more likely to have a heart attack than their calmer class mates.
Likewise, another study at University of North Carolina (Williams,
2001) found that people with high anger scores (quick tempered with
frequent, intense rages and urges to hit people, etc.) were three times
more likely to have a heart attack or cardiac death. Early measures of
hostility (mistrust, aggression, cynicism) are good predictors years
later of heart disease so early intervention is possible. High stress
reactions have been shown to trigger a heart attack. Depression
increases the likelihood of death from heart disease. It seems likely
that heart patients might benefit from anger, depression, and/or stress
management. Several publications have already suggested that more
complete psycho-educational programs would be beneficial and a
couple of major studies of extensive psychological treatment are now
138
that self-help efforts to reduce the major emotions of Anxiety (chapter
5), Depression (chapter 6), and Anger(chapter 7) could have
significant impact on your future health. And don't forget exercise, a
healthy diet, no smoking, and a good social life. 
A psychologist, David Abrams, testified before Congress (May 16,
2002) that good stress management and lifestyle changes, such as
healthy dieting and smoking cessation, can reduce the deaths from
heart disease by 34%! One must think in terms of life-long heart-
healthy programs, not just dieting after blockage of an artery has been
found by an angiogram. Psychologists have shown that working long
hours (over 40 or 50 hours a week), working weekends, getting little
sleep (less than 6 hours a night) doubles or triples the risk of heart
attacks. Anger combined with exhaustion is quite dangerous.
Apparently, psychological stress increases the risk of death during a
heart attack in complex ways, including actually interfering with the
flow of blood to the heart just as plaque, cholesterol, and
arteriosclerosis might do. 
The amount of fatigue you feel at work is a complex matter. For
men and women, fatigue is greater when you are not able to organize
your own work and when colleagues are not supportive. For many
men, high emotional and physical demands, plus demanding bosses,
lead to feeling tired on the job within one year. For women,
demanding work and interpersonal conflicts are the more likely causes
of fatigue. As you might guess, men who have professional jobs run
less risk of heart disease and death compared to men with less
authority, less education and lower income. Yet, women in demanding
positions with high authority were 3 times more likely to develop heart
disease than women in less demanding jobs (this tendency was not
related, according to these researchers, to having "two jobs--one at
work and one at home" or to higher levels of emotions, like anger,
depression, or tension.) Men in non-traditional roles, such as being
househusbands or living alone, had greater risk of death. You pay a
price for being different. 
For a timely and detailed review of the many mechanisms (specific
physiological pathways) by which environmental stress, emotions, and
personality characteristics affect various aspects of Coronary disease,
see Smith & Ruiz (2002). Understanding the specific heart disease
processes is complex, involving medicine, physiology, psychology and
other disciplines. The quality and precision of this research has
increased greatly in the last decade or two. Anyone realistically dealing
with the psychology-heart connections must learn about these
relationships. I can only summarize for you a few basic psychological
findings: several emotions are repeatedly shown to be related to
chronic heart disease--anger (open expression) and hostility (cynicism
and distrust), social dominance (controlling behaviors), negative
emotions (depression, anxiety, lack of energy), interpersonal isolation
and conflict (including marital strain), and job stress (high demand,
low control). Much more study is needed but this area of research is
139
and will likely be at the cutting edge of mind-body research for a
while. 
Perhaps the most important area of study is "Psychologically what
can be done to prevent or reduce heart disease?" These findings have
not become clear-cut yet. But, several interventions have been
repeatedly shown to be helpful: relaxation training, self-monitoring of
Type A behavior, stress management, hostility management, cognitive
restructuring, supportive counseling by nurses and counselors,
reduction in risky behaviors (smoking, poor diet, over-weight),
meditation, exercise, and others. In fact, several researchers have
concluded that psychosocial treatments were more effective than the
usual medical and surgical interventions, including beta-adrenergic
blocking medications, anticoagulants, stents, etc. However, standard
medical treatment has recently improved with better beta-blockers,
lipid lowering meds, better stents, etc. More research of the
psychological treatment is needed but the promise is there. 
I will not try to link you to all the heart relevant self-help methods
in this book but there are many self-change techniques that can help
you prevent and cope with heart disease. Remember, just stopping
smoking reduces the heart patient's mortality risk by 40%. What if you
never smoked? Starting an exercise program and losing weight also
have known benefits. We know a lot about how to reduce anxiety,
depression, anger, loneliness, conflicts, and so on. You have a pretty
good idea of what you need to do...so get to it. 
In light of all this data strongly connecting emotions with heart
disease, it may surprise you to learn that many cardiologists pay little
attention to the role of emotions in causing or in treating lethal heart
disease. Even when the heart patient's wife says to the doctor that her
husband got enraged and put his fist through the door the other day,
the doctor may just shrug his shoulder. Many, perhaps most,
cardiologists do not refer their patients to psychologists if they need to
gain better emotional control. However, even if referrals were made,
many patients wouldn't go because of the stigma of seeing a shrink.
Much better prevention and treatment could be provided than it is
now, but the professions will have to cooperate and use all the
knowledge available to us. 
There are apparently myths in all areas. That includes notions of
how to avoid heart trouble. Have you been told that you should
express your feelings..."get it out of your system"...that anger will
consume you if you don't "let it out?" A lot of people, including
counselors, give this advice... sometimes it may be good advice,
sometimes bad. Several studies report that having intense anger and
venting it is unhealthy. . 
Have you heard over and over that drinking red wine moderately is
heart-healthy? A recent study questions whether wine is healthy for
you or if healthier people drink wine (July, 2002, American Journal of
Clinical Nutrition). These new findings illustrate the fallacy of the single
140
cause (see Rational Thinking in chapter 14). For example, wine
drinkers have better diets, exercise more, smoke less, and eat more
veggies than non-drinkers. Moreover, wine drinkers smoke less, eat
more fiber, less fat and cholesterol than drinkers of other kinds of
alcohol. So, maybe good advice is far more complex than "drink red
wine for a healthy heart." The body and all life is complex. We need
good science to understand the complexities. 
Have you heard of the hoax that circulated through the Internet
called "cough self-CPR"--coughing repeatedly and vigorously--if you
think you are starting to have a heart attack when alone? Well,
according to the American Heart Association
vigorous coughing every two seconds self-treatment is useless or
dangerous advice. AHA says if you are in this tense situation (a)
attend to the warning signs (chest or upper body discomfort, shortness
of breath, and possibly a cold sweat, nausea...), (b) call 911
immediately, (c) have someone begin CPR (if needed), and, hopefully,
(d) have an Automated External Defibrillator nearby. 
Cancer is a serious, scary, not clearly understood disorder where
cells grow out of control. Half a million Americans die from cancer each
year. One out of every three Americans will have some form of cancer
sometime during their life. Lung cancer is the most common cancer
and often related to smoking. The risk of malignant melanoma is
increased by sun burns. But not much is known about the causes of
other common cancers, such as breast, prostate, and colorectal.
Cancer strikes many parts of the body. The type of cancer is
determined by the organ it started in, the type of cell in that organ it
started in, and the general appearance of the cancerous cells. So,
different kinds of cancer can start in the same organ, such as your
kidney, and each would need a different kind of treatment. Thus far,
family history--the genes?--appears to play a moderate role in causing
certain cancers but our knowledge about the causes of cancer is
limited. We know about 10% of all American women will eventually
have breast cancer, the risk increases with age. 
Should you study your own type of cancer? The medical literature
can be confusing and disturbing reading. If you are thinking about
researching your own cancer, read the pros and cons of doing so on
the CancerGuide (http://www.cancerguide.org/) by Steve Dunn. The
medical aspects of cancer are very complex and technical, plus the
terminology is difficult for a layman to understand. But, if you have a
rare cancer, you might be able to help your physician find helpful
information or experts to consult with. Note: Always consult carefully
with your physician, don't try to treat cancer on your own. There is a
lot of garbage out there. The psychological aspects of coping with
cancer are also complex and may also be difficult to understand.
However, a few points need to be made. 
As we discussed above, stress and certain emotions can contribute
to the development of certain physical problems, like heart problems,
141
but in other disorders stress is not a cause but a result of having
certain physical problems. Breast and prostate cancers are cases in
point. Being told you have breast cancer or prostate cancer would set
off a near panic reaction in most of us. Many people still believe they
will die when they are told they have cancer. That is probably a
misunderstanding of the diagnosis. During the course of cancer,
patients report having continuing emotional distress, fatigue, lack of
energy, fears, depression, and interpersonal difficulties, in addition to
added financial, health insurance, and employment problems. Can
psychology help allay these high stress or depressive reactions? Often,
yes. 
Will psychology pro-long your life? Probably not by directly slowing
the growth of cancer cells. In the late 1980's, a couple of well
publicized studies involved life-threatening cancer and appeared to
result in a higher survival rate several years later for those patients
who attended a support group than for those who did not get such a
treatment. Such a finding gets attention. Unfortunately, the treatment
and control groups may not have been well matched. The latest
research findings are a bit mixed but generally most scientists would
conclude that psychological treatment and/or positive thinking do NOT
prolong life (based, in part, on several cancer studies analyzed in 2002
by Dr. Edward Ernst at the University of Exeter). The earlier studies
may have created an exaggerated illusion of control over death. On
the other hand, there is clear evidence that psychological intervention,
education, and professionally run support groups can "improve the
quality of life for many cancer patients," not prolong their lives.
Psychologist-led groups can help with anxiety, depression, pessimistic
or suicidal thoughts, and family relationships. Behavioral interventions
can improve diets, exercising, compliance with doctor's orders, and
general health. Oncologists understand the need for these changes
and relief from emotional problems but as a profession they tend to
think it is someone else's job. In fact, about 20% of oncologists are
reportedly uncomfortable treating advanced cancer patients who are
dying. Other professionals, hospice workers, nurses, and mostly family
members will have to provide the needed support. 
Massive cancer research done during the 1990's produced
wonderful improvements in the physical treatment of cancer and
generally confirmed that psychological interventions can generally (but
not always) increase the quality of life in cancer victims. Much more
research is needed, however. Some peer support groups are helpful
but some may be harmful. I'd suggest you choose a support group led
by a professional--a psychologist or a social worker--experienced with
cancer. Several Web sites provide information about cancer:
.webmd.com/condition_center/&referer=) and American Cancer
Society (http://www.cancer.org/docroot/home/index.asp)  and
Cancer.gov (http://www.nci.nih.gov/). It may also be helpful to read
on those sites people's descriptions of their battles with cancer. Taylor
& Thompson (2002) share the moving but informative stories of 30
cancer patients. 
142
If you have cancer, there are two things you should do to
understand the psychological aspects better: (1) read a scholarly and
detailed review--not just a newspaper article--of the recent
psychological research with cancer patients (such as, Anderson, 2002;
Email: anderson.1@osu.edu). This gives you a realistic notion of what
to expect from psychological treatment. Several types of psychological
interventions have been researched--relaxation training, individual
therapy, group therapy, cognitive-behavioral therapy, educational
classes, training physicians to be warmer and more supportive, peer
groups, and peer counseling. In general, these interventions reduce
distress in cancer patients. As you know (and as this book tells you
over and over) most self-help methods are adaptations of therapy
techniques, so you could select self-help methods that would fit you
and your situation. Examples: in general, relaxation techniques (see
chapter 12) and challenging your upsetting, irrational thoughts (see
chapter 14) might help you calm down. In a more specific instance,
the radiation treatment of cervical cancer often results in several kinds
of significant sexual dysfunctions. Therapists have found that a device,
called Eros, is very helpful in gradually restoring sexual functions and
pleasures. It consists of a gentle vacuum that is applied to the clitoris.
With a prescription and a little advice about how to use the device
(costing $395), it could become a self-treatment procedure. 
(2) The second thing I would do is read Holland & Lewis's (2001)
book, The Human Side of Cancer. Holland is a physician, a female,
who has concentrated for years on the psychological/emotional
experiences associated with having cancer. She is a leader in this field.
One of her salient points is that the popular self-help literature
sometimes does harm to cancer victims by preaching "positive
thinking." Some pop psych writers blindly believe and will tell you that
having unwavering hope, being positive and inspired, being an
aggressive fighter of disease, etc. will help you overcome cancer,
almost implying positive thoughts are a cure. Positive thinking can
improve the lives of some people in several ways but it can also
actually cause harm to others. Holland points out that many people
have never had a positive, optimistic, rosy, everything-will-be-
wonderful outlook and they aren't going to adopt such an attitude
while being diagnosed with cancer, facing sickness and possible death,
and enduring painful, draining cancer treatment. Some people cope by
being realistic and quietly stoic. 
Dr. Holland describes cancer cases in which the patient feels
especially hopeless because they just can't get optimistic, even
though their cancer treatment is going well or has been successful.
Because the self-help books say you must be positive, they feel afraid
and worried because they don't have the "right" attitude. Sadness and
fear do not make tumors grow. No one is going to die because they
can't keep a positive attitude. Self-help book writers should realize
their positive message, while helpful in some cases, can also
encourage blaming the victim. Some people are so into the positive
thinking thing that they actually blame people for having a brain tumor
or cancer of some internal organ. That is stupid and cruel. But
humans, always hoping they have a solution, are prone to think this
143
way, e.g. before bacterial infections were found to be responsible for
tuberculosis and for ulcers, it was thought that personality traits and
high stress were the causes. Cancer can't be caused or controlled by
your positive or negative thoughts, but optimism can perhaps help you
cope with the growing cells. 
Back in the late 1970's a popular treatment for cancer, advanced
by medical doctors, involved having the patient visualize their healthy
cells attacking and killing the cancer cells. Well, that treatment has
been discarded, but we still have the self-help books saying "you have
to be positive," "you need to imagine being cured of cancer," "you
have to eat specific foods," and so on to get well. We must separate
the nonsense from the truth. Of course, being cooperative and
conscientious about carrying out your treatment and maintaining your
general health are important. 
General health, according to popular and interesting but spiritual
books by Siegel (1989), is related to peace (acceptance of ourselves
and the world), love, hope, taking responsibility for oneself, self-body
talk, openness to joy, reaching out to others, relaxing, self-
acceptance, expression of feelings, visualization of healing, having a
fighting spirit, spiritual faith, and other factors. For health we certainly
need to talk to and listen to our feelings--our inner selves. 
And for health we may need a protective, nurturing system of care,
something far warmer, more available, and more personal than our
current medical/psychological services. Shelley Taylor (2002) has
pulled together the evidence for "tending and befriending" tendencies
(see Anxiety section above) and for the critical importance of having a
caring social environment throughout life, but particularly from loving
parents in childhood. In her book, The Tending Instinct, she also
reminds us that the radical collapse of economic/social/political/health
care systems, such as when the Communist block crumbled, resulted
in "the system" and people being less able to help each other. The
death rates in these countries during the 1990's increased (life
expectancy went from the 70's to the early 60's, especially for men),
the marriage and birth rates decreased, heart disease, cancer, and
accidents increased as the caring/tending aspects of the culture and
within the families declined. Apparently, having social support by
relatives, close friends, coworkers, by social and church groups...and
by the health care system, plays a major role in keeping us healthy. . 
Does Prayer Improve Health? This is not an easy question to
answer. Most people are told "yes" in church. Many people pray for
sick relatives and friends. There are also many studies that say "yes,
prayer helps." One such article was reported recently by a respected
Ob-Gyn specialist at Columbia University (Lobo, 2001, in Journal of
Reproductive Medicine). Half of 200 Korean women wanting to get
pregnant were secretly prayed for by North American and Australian
prayer groups. Those prayed for reportedly got pregnant twice as
often. Similarly, a group of physicians at Duke (Krucoff, 2001, in
American Heart Journal) studied the effects on angioplasty of both
144
relaxation techniques and prayer groups located around the
world...the results: patients prayed for had "fewer complications." This
is strange stuff and it gets even more spooky in other studies where
prayer reportedly affects bacteria, enzyme cells, animals, and plants.
No one knows the mechanisms, if any, behind this power of prayer. It
is mind-boggling. Here is my current belief--just like a caring Mom and
Dad keep an infant or child safe and healthy, just like mature
teenagers look out for each other and help each other be reasonable
and safe, so an openly concerned, nurturing, warmly "tending and
befriending" church or support group or family would give good advice
and support one another to be healthy. On the other hand, I have
serious doubts about the effectiveness of any totally secret (unknown
to the sick person and his/her doctor), mystical, scientifically
inexplicable prayer curing human disease, improving the results of any
physical treatment, helping sperm enter an egg, or helping plants
grow better. However, a friend, minister, or loved one sitting down
with you and holding your hands as they lovingly express concern and
affection (or pray) may be psychologically very comforting and, thus,
physically helpful.. 
So how do the results I just called spooky happen? Well, if there
are lots of these studies (and there are), 5% or 10% will show
"statistically significant" effects just by chance. Studies finding "Prayer
Heals" would get the attention of the press, but not the studies that
suggest prayer is powerless or even harmful (i.e. the 5% to 10% of
results that are significantly negative by chance). There are other
possibilities: mistakes made while gathering data, having employees
handling the data who have biases that unconsciously distort the data,
and just plain intentional fraud. Chance results are the most likely
explanations of spooky results, mistakes and biased but innocent
distortion of the data are next, and very rarely is it intentional
distortion, but it occurs.. 
If your religious beliefs and practices relieve stress and calm you
down, they almost certainly contribute to your health. But what is at
work here, religious beliefs or stress reduction? Is religion any better
at reducing stress than many, many other ways? That answer surely
differs from person to person. It needs to be studied. Reading the
literature, thus far, doesn't help much to answer these questions. As I
have indicated many "studies" have been interpreted by the authors to
mean that being religious yields health benefits. Yet, scientists (Sloan
& Bagiella, 2002), carefully reviewing all the religion-health studies
published in 2000, conclude there are virtually no scientific grounds for
believing religious beliefs alone improve health. They actually found
that 83% of the published 266 medical articles in 2000 were irrelevant
to the question or had serious methodological flaws. Many other
scientists have come over the years to the same skeptical general
conclusion. One has to wonder why so many poor research designs
were published by highly scientific medical journals. There is intense
emotional investment in this issue, much like the 150 year controversy
over evolution. Strong needs distort our thinking.. 
145
When thinking about the supposed power of prayer, keep in mind
that it is obvious that being religious and praying are not all-powerful
cure-alls; these actions don't deliver health to all good people; indeed,
if religion has any influence at all, overall it is weak. Why would an all
powerful God choose to be weak? As in other areas, I believe it would
not be wise to put much faith in the results of researchers who are
"believers" of the religion being studied, just as one can't totally
believe scientists (or lawyers) employed by the company making the
drug being evaluated, or a therapist evaluating a type of
psychotherapy or a self-help method he/she has developed. Expect to
see a lot more "religion improves your health" articles because religion
is impossibly confounded with stress reduction, positive expectations,
wishful thinking, self-acceptance, a sense of mastery, and so on.
Human warmth heals people but undisclosed spiritual prayer probably
doesn't. However, face to face praying is human warmth. 
Hypochondriacs seek help from physicians four times as often as
the ordinary person, costing them distress and costing all of us
millions of dollars. The continuous fear of having a serious illness can
be overcome by exposure therapy or by a cognitive-behavioral course
which explains our expectation of a serious illness (Avia, et al, 1996).
Shouldn't psychological causes be investigated more? Yes. Don't we
need to know why we assume a health problem is physical much more
often than we think it is a psychological problem? Yes. And we need to
learn how to prevent feeling "sick and tired" all the time (Donoghue &
Siegel, 1996) but, as Swedo & Leonard (1996) point out, "it's not
always all in your head." We cannot forget biology; cancer is not a
psychological disorder, although it's influenced by psychological
factors. Tiredness will also be discussed in the Depression chapter. 
Allergies have many causes, some psychological but many in food,
in pollen, cleaning products, fabrics, medications, cosmetics, dust and
other aspects of the work and home environment (Faelten, 1987).
Stress often makes the reaction to irritants worse. 
Pain afflicts close to 30% of all Americans! It is the most common
medical symptom and the second most common psychological
symptom. It interferes with work, with relationships, with enjoying life,
and it costs a lot of money. Headaches (15% of men; 25% of
women) and backaches are the most common and debilitating pains;
both are frequently associated with stress, but the physical
mechanisms are not well understood. Over the last ten or 15 years,
the picture of how headaches are caused has become more and more
complex--not clearer. This is because science is finding some of the
pieces of the pain puzzle. It seems that genes, neurotransmitters,
hormones, muscle tension (even botox helps some), various parts of
the brain, blood vessels, and other parts sometimes play a role in a
headache. It is an amazing process. Several new drugs, such as
sumatriptan for migraine, have been developed that are effective on
certain types of headaches but some are very expensive, others loose
their strength, some have damaging side effects. We still have a long
way to go. However, if I had frequent serious headaches, I'd seek help
146
from a medical specialist, even though there are many psychological
aspects, which we will discuss below. 
For many individuals, stress seems to exacerbate pain in specific
parts of the body. So, it isn't surprising that there is a connection
between headaches and mental/emotional disorders. For instance,
Migraine sufferers have poorer coping strategies (wishful thinking and
excessive self-criticism) and have more panic attacks than people
without headaches. Likewise, fibromyalgia patients (88%) have more
psychological disorders than other sufferers with equal pain, like
arthritic patients (30%). Fibromyalgia patients, who's pain pathways in
the brain respond strongly to just moderate pressure, are also more
likely to have been abused as children and physically assaulted as
adults than arthritis sufferers. Thousands of factual tidbits are coming
together, such as the frequency of migraine headaches has almost
doubled between 1981 and 1989 (a diagnostic fad?) and women have
more migraines than men (for women consider the time of the
month). Given enough information, the scientific understanding of pain
will become clear. That doesn't mean we will be able to stop all pain. 
Pain patients who also have certain kinds of psychological
problems respond to pain treatment differently. For instance,
psychologists (e.g. Turk & Gatchel, 2002) specializing in treating
chronic pain patients suggest there may be three subgroups: (1) the
"dysfunctional" have severe pain, tend to be depressed and inactive,
and feel they have little control over their pain. (2) The
"interpersonally unhappy" are in serious pain and feel they are
discounted and unsupported by people around them. (3) The "more
optimistic copers" have pain but handle life's problems and continue to
have hope of controlling their pain. Dr. Turk found that fibromyalgia
patients in group (2) did not benefit from standard pain treatment
(education, exercise, stress management training), but patients in
groups (1) and (3) did benefit. Maybe group (2) needs more help with
their interpersonal problems. Indeed, other therapists have found that
including others (family or spouse) in the treatment of pain helps the
patient...and the relatives (Siri Carpenter, APA Monitor, April, 2002).
Pain treatment needs to be individualized, one approach doesn't fit all. 
Perhaps 50 million Americans suffer chronic or frequent pain. Yet,
there are great barriers to getting treatment (in addition to our
ignorance). (1) Some patients are afraid of being seen as wimps;
others worry they may have a serious disorder, like cancer, and don't
want to know; some unrealistically fear taking pain-killers, like
morphine; others fear the pain is mental or feel their doctor thinks it
is. (2) Physicians are not trained in Medical School to handle pain;
thus, this isn't their specialty and they are often uncomfortable,
especially if the patient doesn't get better. They can get in legal
trouble if they over- or under-prescribe. (3) Many managed care and
health insurance programs try to avoid paying for expensive pain
treatments. Patients may feel better on pain-killers but they often
don't go back to work. Thus, there are many reasons people in pain
don't get adequate treatment, especially children, the elderly,
147
minorities, and rural groups (Rebecca Clay, APA Monitor, April, 2002).
Try to sidestep these barriers if you can. 
Research confirms that psychological treatment--biofeedback,
relaxation, and cognitive therapy--can effectively reduce headaches
without side effects (Blanchard, 1992). Of course, aspirin, drugs, ice,
heat, massage, and hypnosis can reduce pain too. Acupuncture helps
some people; even sex relieves a migraine for 15-20% of sufferers.
Drugs are effective for many sufferers but they may be depended upon
excessively. Hypnosis is surely under used (see chapter 14). There is
no magic solution but several techniques may make pain more
tolerable: (1) have a hopeful attitude, "I want to...I can...do
something about this pain," (2) focus attention away from the pain,
perhaps to pleasant memories, exciting plans, socializing, games, TV
or music, (3) use relaxation (chapter 12), (4) try self-instructions and
stress inoculation (chapters 11 & 12), and (5) if you have a sense of
humor, use it now. (6) Much like self-hypnosis, mental imagery can
help: (a) imagine that the hurt leaves your body, e.g. "flows out your
toes," or is no longer a part of your body, e.g. "the dentist is drilling
out the pain," (b) imagine being a popular athlete or war hero who is
very tough and has done something great, (c) imagine Novocain being
injected into the hurt and the area becoming more and more numb, or
(d) imagine studying the pain in great detail, e.g. notice how the pain
is sending an important message, it is demanding attention to get me
well, the muscle or artery is saying "I'm healthy and trying to help but
I need more oxygen," the hurting part is getting what it needs to heal,
etc. You have to create your own fantasies; only you can discover how
to use fantasy to reduce pain (Kleinke, 1991). 
Clearly, painful disorders, such as low back pain, frequently involve
psychological factors; they often have a long history of various
physical complaints besides pain, even more alcohol dependency and
impaired daily functioning (Bacon, et al., 1994). The best predictor of
a bad back at work is job dissatisfaction and stress, not physical
strain. Sarno (1994) says back pain is a natural (painful but harmless)
reaction to emotions, especially perfectionistic tendencies. The pain
distracts us from life's troubles. He suggests that the sufferer
concentrate on dealing with his/her life stresses and not on the body
pain. The treatment often involves changes in your attitudes and
thinking about your emotional problems which result in well planned
self-help efforts. The difficult part is convincing yourself to assume the
responsibility for your own improvement (not drugs or surgery) and
then figuring out what needs to be straightened out in your life. Telling
yourself how awful and unbearable the pain is or how weak and
helpless you are is harmful, not helpful. By the way, the success of
spine surgery is influenced in large part by your psychological health;
so, if emotions caused the pain in the first place, don't expect surgery
to help. 
Chronic pain victims are frequently depressed; they tend to be
passive and unexpressive of emotions but, in general, pessimistic
"awfulizers." If they blame themselves for the pain, they experience
148
less pain. Stressful interactions with others seem to exacerbate the
effects of pain (Schwartz, Slater & Birchler, 1994). If their pain is a
mystery or someone else's fault, they experience more pain.
Interestingly, if they have a good, close system of social support, they
also report having more pain. If they can come to understand the
causes of their pain and, where appropriate, see their physical pain as
a substitute for psychological pain, then they can learn to directly
express other feelings and emotions... and learn to relax... and feel
better (Miller, 1993; Marcus, 1994). 
Besides dealing with the pain, chronic sufferers must also deal with
getting on with life, avoiding searching endlessly for a non-existent
total cure, coping with the real disappointments and losses they face,
deciding on a middle ground between "silent suffering" and "constant
complaining," and working out new and satisfying relationships with
the people they love. These are hard problems to solve. Don't wait
long to get expert help. There are over 1000 Pain Clinics, some
concentrate on medications, some on psychological methods, some on
a variety of hands-on techniques to ease pain, such as massage or
chiropractic, some more spiritual, and so on. Ask your doctor for a
referral or call your local hospital for a referral to a specialized pain
center. The problem is that almost anyone can establish a Pain Clinic,
so choose one carefully--only physicians (MDs) can prescribe all the
available medications but they don't ordinarily do psychological
treatment. So, the ideal doctor is hard to find. Therefore, I'd suggest
seeing an MD who specializes with your specific kind of pain and who
also works closely with a Physical Therapist (more common) or with a
psychologist. In most cases, doctors in general practice, psychologists,
chiropractors, massage therapists, exercise trainers, health
educators/counselors and others are not well trained in the full range
of pain control. Even though I believe a skilled hypnotist may have
something to offer, I would not see one without first consulting
expensively with a pain specialist with a MD and then confirming the
credentials of the hypnotist. Finally, knowledge in this area is changing
so rapidly and treatments so unreliable (and some are so expensive
and long-term), I would strongly urge everyone in pain to do extensive
reading in recent publications about his/her specific kind of pain. This
is far from an exact science. 
Among the more popular books for back pain are McKenzie
(2001) and Sarno (1999), both MDs. Amir (1999) wrote a self-help
back pain book based on Sarno. Jemmett (2001), being a Physical
Therapist, takes a somewhat different approach called spinal
stabilization. Three recent headache books are by MDs: Paulino &
Griffith (2001), Buchholz & Reich (2002), and Diamond & Franklin
(2001). They all give practical advice to the layman. Also, if you suffer
from headaches, write the National Headache Foundation, 428 W. St.
James Place, 2nd floor, Chicago, IL 60614 or call 800-843-2256. Other
how-to workbooks for pain are by Catalano & Hardin (1996), Caudill
(1995), and Chaitow (1993). Several good self-help references are
Martin, 1993; Anciano, 1987; Hanson & Gerber, 1989; Catalano,
1987; Melzack & Perry, 1980; Low, 1987; Chaitow, 1990. 
149
There are a lot of Web sites dealing with various kinds of pain.
The directories of major search engines list many of the better ones.
urological_Disorders/). Many good references about pain in many parts
of the body are available at Ask Noah about Pain (http://www.noah-
health.org/en/bns/disorders/pain/). Other centers specialize in pain at
just one location in the body: Yahoo Back Pain Center
(http://health.yahoo.com/topic/back_pain/) and Dr Koop Stomach
Pain Center (http://drkoop.com/template.asp?page=gi&ap=93).
Healthopedia.com (http://www.healthopedia.com/headache/) coves
headaches extensively. Also see p. 146 above. The Mental Help Net
has a section about pain
For learning more about professional treatment for a wide
variety of physical disorders, see the June, 2002 issue of the Journal of
Consulting and Clinical Psychology and Duckro, Richardson & Marshall
(1995). As mentioned above, therapy reviews have shown that
behavior therapy and cognitive-behavioral therapy work with
headaches and irritable bowels (Blanchard, et al., 1980, 1987; Keefe,
1992). Finally, if you have been treated by a MD or a therapist without
satisfactory relief from pain, ask for a consultation with a MD or Ph.D.
specializing in your kind of pain. If seeing a psychiatrist/psychologist is
recommended to you, please don't be offended and go. 
Bibliography
References cited in this chapter are listed in the Bibliography (see
link on the book title page). Please note that references are on pages
according to the first letter of the senior author's last name (see
alphabetical links at the bottom of the main Bibliography page).