1291
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New Harbinger Publishing.
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York: W. H. Freeman and Company.
Martinet, J. (1991). The art of mingling. New York: St. Martin's
Press.
McKay, M., Davis, M. & Fanning, P. (1995). Messages: The
communication skills book (2nd ed.). San Luis Obispo, CA: New
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Morris, J. A. (1986). The art of conversation: Magic key to
personal and social popularity. New York: Simon & Schuster.
100 great opening lines. (1976). Tenafly, NJ: Symphony Press.
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Helping Skills
Basic helping skills
Many skills needed to help another person are the same or similar
to the skills needed to help yourself. The skills of a professional are the
skills of a helpful friend. Furthermore, the process of helping others is
